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Jacqueline (Gacek) Smith, RN, MS, CPHQ, LNCC


Jacqueline Smith (Gacek) RN MS CPHQ LNC is a regulatory and accreditation consultant with Yale Behavioral Health Consulting Services. In that role, she works with hospitals and healthcare programs nationwide to support them in achieving and maintaining accreditation and CMS compliance and provides technical assistance on standards and the survey process. Additionally, she conducts training, gap analysis, and mock surveys. She is experienced in developing and monitoring action plans to remedy regulatory and accreditation non-compliance.

Ms. Smith has more than 30 years of healthcare management experience and has been consulting since 2013. She most recently served as Chief Operations Officer for a two-hospital system providing inpatient, outpatient, partial hospitalization and telehealth services. Prior experience includes Director of Quality & Risk Management, with responsibility for regulatory compliance, health information management, utilization management, risk management, outcomes measurement, and performance improvement.

Ms. Smith has also held a variety of leadership positions in managed care including Operations Administrator, Director of Government Programs, and Director of Resource Management. Her experience also includes technology implementation assistance in the healthcare setting.

Ms. Smith is a registered professional nurse with a master’s degree in health systems administration from Rochester Institute of Technology. She earned certifications in Health Care Quality, Human Resources, Quality and Legal Nurse Consulting.