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If You Need Help

Connecticut Mental Health Center serves people with mental illness and/or addictions. Throughout CMHC and its satellites, our highly experienced, compassionate clinical staff is dedicated to helping patients find and follow their own individual pathways to recovery.

If you are experiencing a mental health or trauma-related crisis and wish to see or speak with someone at CMHC, your first step is to call or visit our Mobile Crisis Intervention and Evaluation Unit.

This unit serves as the main portal of entry for the majority of outpatient services at CMHC. The goals of the unit are to provide comprehensive and efficient evaluation and referral services for individuals who present with major mental illness or who are in crisis and in need of immediate psychiatric services. The unit’s responsibilities include pre-admission screening, walk-in evaluations, telephone crisis and information services, mobile outreach, and time-limited therapy.

Our Non-Discrimination Policy

No one age 18 or older is denied screening, crisis intervention, or emergency care at CMHC. Individuals are not denied care based on race, ethnicity, religion, or sexual orientation.

Mobile Crisis Intervention and Evaluation Unit hours

Monday thru Friday, 8:30 AM—5:00 PM (excluding State holidays)

By Telephone

To reach out by telephone, please call (203) 974-7713.


Visit the first floor of CMHC’s main building at 34 Park Street, New Haven.


The South Central Crisis Service is an evening and weekend telephone counseling and mobile crisis service, available to help you at the following times:

Monday through Friday

5 PM—8:30 AM the following morning

Weekends and Holidays

24 hours per day

To reach the Crisis Service:

Please call CMHC at (203) 974-7300.

A Person to Talk With

If you are not experiencing a crisis or emergency but need someone to talk with, you may call the Safe Harbor Warm Line at 1-800-258-1528. The Warm Line is staffed by trained Peer Support Counselors.

Warm Line Hours:

Seven days per week, 365 days per year, between 5:00 PM and 10:00 PM.


If you are in immediate danger, please call 911.

Continuing Treatment Services at CMHC

If you are on a recovery journey, you may wonder how to receive ongoing clinical services at CMHC. You may be eligible if you meet specific criteria: