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You said . . . We did . . .

  • Admissions outreach & recruitment

    You said... Students were being over-stretched in assisting with outreach and recruiting events.

    We did... We created a paid student ambassador program and currently have two students in this role.* We met with admissions staff to discuss the need to reach out to other administrative staff in medical education for help organizing and running events during admissions season.

    *The Office of Admissions has hired three more paid student ambassadors, so we now have five in total. Starting in July and going forward, we will have two to three paid student ambassadors.

  • Community building & extracurricular activities

    You said... You want a better understanding of how student activity funds are spent and more autonomy in how to spend student interest group funds, including the ability to buy durable goods.

    We did... Below is a list of how student activity fees are used. Dean Francis presented this information to the Medical Student Council (MSC) officers on October 31, and to the full MSC at their December 5, 2022 meeting.

    • Student activities fees support:
    • Special events such as: White Coat Ceremony; Match Day; and Commencement
    • Social events sponsored by individual classes
    • Events planned by the Social Committee and the Committee of Well-being of Students
    • 70 different student interest groups’ events and activities
    • Approved student conference travel through respective interest groups and through the Office of Student Research
    • Many aspects of student life including, but not limited to: peer tutoring; Spinelli Lounge; career lunches; residency dinners; Yale-Harvard Game tailgate; Hunger & Homelessness Auction; spring formal; and Grubhub vouchers during COVID

    Additionally, we have provided student interest groups with more autonomy in how they spend their funding, including the ability to use their entire funding for food at events if desired and enabling them to purchase a variety of non-electronic durable goods, such as art supplies and sporting equipment. We have identified storage space for such durable goods, which had been a limiting factor in the past. Finally, we want to note that we have not reduced funding for student interest groups; and if a student interest group is concerned that their funding does not meet their budgetary needs, they should reach out to Jill Aulenti in the Office of Student Affairs with a detailed budget request/proposal.

  • Curricular resources

    You said... You want more equitable access to UWorld to study for USMLE.

    We did... Through support from the Yale Alumni Fund, we have enabled all students to receive access to one year of USMLE Step II UWorld Prep without impacting financial aid packages. This includes access to practice shelf exams. We also are providing vouchers for all MS2 pre-clerkship students and students in the ATP to have access to USMLE Step 1 practice exams. This provides an opportunity to consolidate or review material. A recent Curriculum Update provides more details on how to access these resources.

  • Student research

    You said... It can be difficult to find research mentors.

    We did… We recently created a directory of faculty who have indicated interest in mentoring YSM students, which is available for review in the OSR offices on the second floor of Harkness. Please stop by Monday through Friday (9:00 am – 5:00 pm) to peruse the information, or email OSR ( to schedule a one-on-one meeting with the associate deans of student research during their weekly office hours (Chaudhry: Wednesdays, 12:00 -1:00 pm; Herzog: Tuesdays, 12:00 -1:00 pm) or at another mutually convenient time. Additionally, detailed information about other ways to find a mentor is on OSR’s website. This includes the online Directory of Faculty Research Interests, which you can search by name, department, key words, or Medical Search Headings (MeSH).

  • Student safety & mistreatment

    You said... We should clarify the medical school's student mistreatment policy and the processes to report such mistreatment.

    We did... Preventing mistreatment, addressing lapses in professionalism, and having a transparent and supportive reporting process is a priority at YSM. We recognize that the process only will be effective, and you only will have confidence in it, if we do a better job providing you information about how and to whom you can share concerns and complaints about mistreatment, professionalism, or bias AND how the school addresses them.

    How can you report a concern?

    1. You can report a professionalism/mistreatment concern in real time, using this link, which we have embedded in five locations on the MD Program webpage, including toward the bottom of the Curriculum homepage. The Office of Academic and Professional Development (OAPD) receives these reports.
    2. At the end of every curricular experience (course, clerkship, elective), you have the opportunity to complete an evaluation, which includes reporting any mistreatment, harassment, or bias you experienced or observed. Your reports are confidential and anonymous and are not visible to anyone who is evaluating you.
    3. You may ALWAYS contact your course/clerkship/elective director, advisor, or any medical education dean if you have a concern that you would like to discuss. We will respect your confidentiality and discuss ways to approach or address your concerns.

    What happens when you report a concern?

    1. Reports to OAPD are responded to within two business days. OAPD’s first action will be to set up a time to talk with you about the concern and discuss options on how to respond to the concern, keeping in mind that confidentiality is often an important consideration. While OAPD’s purview is professionalism among YSM faculty, if your concern is not about a faculty member, OAPD staff will work with you to direct your concern to the group that can best address it. This OAPD summary provides additional information on how professionalism concerns are handled at YSM.
    2. Reports embedded in curricular evaluations are reviewed on a quarterly basis by the Office of Curriculum and OAPD. The responsible department is required to produce an action plan in response to each report. In collaboration with Deputy Dean for Professionalism and Leadership Robert Rohrbaugh, Deputy Dean Illuzzi follows up with the chairs of each department to monitor progress in addressing issues of professionalism and conduct in the learning environment.

    Deans Illuzzi and Schwartz are establishing a new Subcommittee of the Educational Policy and Curriculum Committee (EPCC) to regularly review reports of harassment, mistreatment or bias in the learning environment, departments’ responses, and outcomes and to provide recommendations to the EPCC. Students interested in joining this committee should contact Dean Schwartz (

    Click here for more details on OAPD’s role in promoting faculty professionalism.

  • Student services

    You said... You need more timely access to mental health and wellness counseling.

    We did... Based on recommendations by the Student Mental Health and Wellness Committee, a new Student Mental Health and Wellness Program was started at YSM in September 2021. The program provides access to one-on-one counseling, group counseling, and numerous activities devoted to student wellness. There currently is a social worker (Director Lisa Ho) and wellness counselor (Sundari Birdsall). A third member, a PhD psychologist, is joining the team soon and will be available to meet students starting in January. We encourage students to use this YSM resource.

    The Student Mental Health and Wellness Committee will be sending out a survey to gather student feedback on the new program in order to optimize it even more.

    For more information about expanding Yale Health services, please click here.

  • Student spaces

    You said... You need more places to relax on campus.

    We did... We worked with the Medical Student Council (MSC) to improve Spinelli Lounge including: purchasing a new ping pong table, a full-sized refrigerator, and two microwaves; adding a coffee station and a water station; replacing all the furniture, including the rug; painting the room; and adding more outlets and computer tables for comfortable studying. We are working with vendors to get Zoom Room installed, which will allow you to have Zoom meetings in the room, as well as wirelessly share content from your iPads for student group meetings or just to stream movies to the TV. This is the same set-up as the Beaumont Room.

    Additionally, Dean Illuzzi took the YSM facilities and design team on a tour of student spaces, including the mezzanine, gym, Spinelli Lounge, and additional spaces in Café Med. They are preparing a rendering of proposed renovations for students to view and provide feedback!

    You said... You need places to store and secure belongings on campus and at YNHH.

    We did... We identified 120 lockers at the Sterling Hall of Medicine for MS1 and MS2 students, located beneath the Rotunda, and created a sign-up system to be assigned to one of these lockers. Everyone who requests a locker will receive a combination lock.

    Lockers also are available for students during YNHH Clerkships and the ATP. These lockers are on the third-floor connector between YNHH and the Hunter Building, near surgery, SP3 Bypass Corridor. We currently are working with the other hospitals to identify more places to store belongings at other sites.

    A recent Curriculum Update has details about how MS1, MS2, and ATP students can request these lockers.

    Additionally, there are lockers in TAC, outside the second floor labs, which are provided for MS1s to use for labs. A recent Curriculum Update discussed how MS1s get one of these TAC lockers.

    You said... You needed more private spaces on campus to conduct interviews or other important calls.

    We did... Two rooms in the Admissions Office area on the second floor of Harkness are now available for you to use for interviews or other important calls. If you want to reserve one, please contact Deanna Calvert.

    Additionally, the Cushing/Whitney Medical Library installed a privacy pod (a Zenbooth Solo) on a trial basis in the Morse Reading Room. The privacy pod has sound dampening acoustics that prevent conversations inside the booth from being heard outside, and vice versa. The Zenbooth can be used for personal phone calls or Zoom meetings on a first-come, first-serve basis. If you’ve used the privacy pod, the library is interested in hearing your feedback (positive or negative). Your input will help inform whether additional privacy pods might be acquired for the library. We also are considering putting one in Café Med if there is interest!

    If you need a refresher on Office of Student Affair’s practical tips to boost your home internet and to create space for interviewing at home, you can access this information at this link.

    You said... The eight ball is missing from the pool table in the mezzanine.

    We did... We purchased a replacement eight ball, so that people can enjoy a complete game of pool. Although we recognize that this space and the pool table is sorely in need of an update!

    Again, I look forward to your questions or feedback.

    You said... Summer heat made living and sleeping in the Harkness Dormitory very difficult.

    We did... Over the summer, we worked with Yale Housing to install air conditioning units in every room, other than on the 4th floor, which already had air conditioning. A total of 151 units were installed.