Zahirah McNatt
Lecturer in Public Health (Health Policy)Cards
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About
Titles
Lecturer in Public Health (Health Policy)
Biography
Zahirah McNatt, MHSA, is a doctoral candidate (DrPH) at the Mailman School of Public Health and a senior research associate with the Syrian Refugee Initiative. Zahirah is currently wrapping up a study focused on the impact of host-country healthcare policy on Syrian refugees residing in urban settings in Jordan. She is also taking on new work aimed at studying the effectiveness of emergency education programs for children in adversity in central and east Africa. Prior to joining the program, Zahirah spent 10 years managing and implementing projects in health and human rights. Most recently, she served as Director for Leadership Education and Practice at Yale’s Global Health Leadership Institute (GHLI). Her role involved the management of research and intervention activities and the facilitation of leadership development programs for various audiences including senior government officials, policy makers and administrators (Tanzania, Rwanda, Ethiopia, Togo, Cambodia). Zahirah spent 3 years in Ethiopia working to improve hospital quality through the creation of degree programs, national quality improvement initiatives and health systems research. She has also worked to develop chronic disease outreach programs and educational opportunities for ministries, NGOs, physicians and administrators. Zahirah supported the development of strategies for improving access to services for people with disabilities who reside in Ethiopia, Tanzania, Sudan and Zambia and has extended this work to South East Asia. Her current interest is in facilitating the creation of innovative and effective approaches to health and education in crisis-affected contexts. Zahirah has a BA from Cornell University and an MHSA from the University of Michigan, School of Public Health.
Appointments
Health Policy & Management
LecturerPrimary
Other Departments & Organizations
Education & Training
- MHSA
- University of Michigan, School of Public Health, Health Policy and Management
Research
Overview
Medical Subject Headings (MeSH)
Research at a Glance
Yale Co-Authors
Publications Timeline
Research Interests
Erika Linnander, MPH, MBA
Nikole Allen, MPH
Publications
2016
Use of a national collaborative to improve hospital quality in a low-income setting
Linnander E, McNatt Z, Sipsma H, Tatek D, Abebe Y, Endeshaw A, Bradley EH. Use of a national collaborative to improve hospital quality in a low-income setting. International Health 2016, 8: 148-153. PMID: 26796023, PMCID: PMC4778631, DOI: 10.1093/inthealth/ihv074.Peer-Reviewed Original ResearchCitationsAltmetricMeSH Keywords and ConceptsConceptsLow-income settingsPositive patient satisfactionPatient satisfactionQuality improvement collaborativesPatient experienceNational collaborativeEthiopia's Federal MinistryImprovement collaborativesHigh-income settingsLongitudinal analysisCross-sectional analysisPatient wardsHospital qualityHospitalStudy periodComplete dataHospital strategiesT-testHospital alliancesHospital performanceSaharan AfricaSettingCollaborativesLinear regressionSatisfaction
2015
A national system for monitoring the performance of hospitals in Ethiopia
McNatt Z, Linnander E, Endeshaw A, Tatek D, Conteh D, Bradley EH. A national system for monitoring the performance of hospitals in Ethiopia. Bulletin Of The World Health Organization 2015, 93: 719-726. PMID: 26600614, PMCID: PMC4645435, DOI: 10.2471/blt.14.151399.Peer-Reviewed Original ResearchCitationsAltmetricConceptsQuality improvement projectRegional Health BureauHealth facilitiesHealth BureauGovernment hospitalsHospital qualityNational systemLow-income countriesHospitalHospital reportingHospital performancePerformance of hospitalsThorough assessmentPolitical supportGovernment's visionPolitical investmentSector readinessFederal governmentParticipatory observationKey informantsManagement capacityNational effortsEarly stagesModest goalActive engagement
2014
Implementation of hospital governing boards: views from the field
McNatt Z, Thompson JW, Mengistu A, Tatek D, Linnander E, Ageze L, Lawson R, Berhanu N, Bradley EH. Implementation of hospital governing boards: views from the field. BMC Health Services Research 2014, 14: 178. PMID: 24742180, PMCID: PMC4005012, DOI: 10.1186/1472-6963-14-178.Peer-Reviewed Original ResearchCitationsAltmetricMeSH Keywords and ConceptsConceptsHospital governing boardsNew revenue sourcesPatient complaintsPatient experienceHospital performanceBoard functioningGoverning boardsCross-sectional studyManagement standardsPositive patient experiencePatient experience scoresRevenue sourcesImproved hospital performanceResultsA totalOutpatient assessmentMultivariable regressionHealthcare SurveyBivariate analysisBoard structureLow-income countriesBoard chairpersonsOrientation practicesFinancial managementHospitalCross-sectional dataImplementation of the WHO Surgical Safety Checklist in an Ethiopian Referral Hospital
Bashford T, Reshamwalla S, McAuley J, Allen NH, McNatt Z, Gebremedhen YD. Implementation of the WHO Surgical Safety Checklist in an Ethiopian Referral Hospital. Patient Safety In Surgery 2014, 8: 16. PMID: 24678854, PMCID: PMC4022152, DOI: 10.1186/1754-9493-8-16.Peer-Reviewed Original ResearchCitationsAltmetricConceptsSurgical Safety ChecklistWHO Surgical Safety ChecklistSafety checklistLow-resource settingsReferral hospitalCompliance rateHigh staff satisfactionEthiopian referral hospitalPublic referral hospitalStaff satisfactionOverall compliance rateCompletion ratesPerioperative safetyHigher completion ratesChecklist complianceGeneral anestheticsVolunteer cliniciansSupportive supervisionSubsequent auditPatient safetyEvidence baseSatisfaction questionnaireMaximal benefitStudy periodTeam introduction
2013
Development of a Brief Instrument for Assessing Healthcare Employee Satisfaction in a Low-Income Setting
Alpern R, Canavan ME, Thompson JT, McNatt Z, Tatek D, Lindfield T, Bradley EH. Development of a Brief Instrument for Assessing Healthcare Employee Satisfaction in a Low-Income Setting. PLOS ONE 2013, 8: e79053. PMID: 24223878, PMCID: PMC3818514, DOI: 10.1371/journal.pone.0079053.Peer-Reviewed Original ResearchCitationsMeSH Keywords and ConceptsConceptsHealth centersCronbach's alpha coefficientSummary scoresAlpha coefficientStaff satisfactionInternal consistencyHealth care workersSatisfaction of employeesEmployee retention ratesHealth care professionalsWorld Health Report 2006Content validityHealth Care SurveyOverall satisfaction itemLow-income settingsEthiopian Federal MinistryExcellent internal consistencyStaff satisfaction surveyCare SurveyEmployee satisfactionCare professionalsCognitive interviewsCare workersJob contentConvergent validity
Academic Achievements and Community Involvement
activity Jordan - qualitative research with Syrian refugees about policy impact and refugee experiences
ResearchDetails06/01/2017 - 12/31/2018Amman, Amman Governorate, Jordanactivity Tanzania - education in emergencies
ResearchDetails08/14/2018 - 10/31/2018Kibondo, Kigoma Region, Tanzaniaactivity Ethiopia - Hospital Management Initiative
ResearchDetails09/20/2010 - 02/28/2014Addis Ababa, Addis Ababa, Ethiopia