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Ingrid Nembhard, PhD, MS

Contact Information

Ingrid Nembhard, PhD, MS

Office Location

Mailing Address

  • Health Policy & Management

    PO Box 208034, 60 College Street

    New Haven, CT 06520-8034

    United States

Research Summary

Professor Nembhard’s research focuses on organizational learning in health care, with an emphasis on understanding the effects of intra- and inter-organizational relationships, leadership behavior, team learning strategies and project management on quality improvement efforts and clinical outcomes. She integrates knowledge of organizational behavior, organizational theory and health services research to answer questions about managing learning, change and innovation within health care delivery organizations. Her research combines qualitative and quantitative methodologies to investigate issues in health care management.

Extensive Research Description

  • Organizational Learning and Quality Improvement via Interorganizational Relationships among Health Care Delivery Organizations
  • Effects of Teamwork, Team Learning Strategies and Project Choices on Neonatal Intensive Care Units’ Performance Improvement
  • Quality Improvement Collaboratives

Coauthors

Research Interests

Health Services Administration; Health Services Research; Quality of Health Care; Health Care

Public Health Interests

Health Care Management; Health Systems Reform

Selected Publications

  • Improving Organizational Climate for Quality and Quality of CareNembhard IM, Northrup V, Shaller D, Cleary PD. Improving Organizational Climate for Quality and Quality of Care Medical Care 2012, 50: s74-s82. PMID: 23064280, PMCID: PMC5428889, DOI: 10.1097/mlr.0b013e31826b1087.
  • All teach, all learn, all improve?Nembhard IM. All teach, all learn, all improve? Health Care Management Review 2012, 37: 154-164. PMID: 21775892, PMCID: PMC4809246, DOI: 10.1097/hmr.0b013e31822af831.
  • Deliberate Learning to Improve Performance in Dynamic Service Settings: Evidence from Hospital Intensive Care Units.Nembhard, I.M. and Tucker, A.L. Deliberate Learning to Improve Performance in Dynamic Service Settings: Evidence from Hospital Intensive Care Units. Organization Science, 2011, 22(4): 907-922.
  • Why Does the Quality of Health Care Continue to Lag? Insights from Management ResearchNembhard, I.M., Alexander, J., Hoff, T. and Ramanujam, R. Why Does the Quality of Health Care Continue to Lag? Insights from Management Research. Academy of Management Perspectives, 2009, 23(1), 24-42.
  • Learning and Improving in Quality Improvement Collaboratives: Which Collaborative Features Do Participants Value Most?Nembhard IM. Learning and Improving in Quality Improvement Collaboratives: Which Collaborative Features Do Participants Value Most? Health Services Research 2008, 44: 359-378. PMID: 19040423, PMCID: PMC2677044, DOI: 10.1111/j.1475-6773.2008.00923.x.
  • Implementing New Practices: An Empirical Study of Organizational Learning in Hospital Intensive Care Units.Tucker, A.L., Nembhard, I.M., and Edmondson, A.C. Implementing New Practices: An Empirical Study of Organizational Learning in Hospital Intensive Care Units. Management Science 53(6):894-907, 2007.
  • Making it Safe: The Effects of Leader Inclusiveness and Professional Status on Psychological Safety and Improvement Efforts in Health Care TeamsNembhard, I.M. and Edmondson, A.C. Making it Safe: The Effects of Leader Inclusiveness and Professional Status on Psychological Safety and Improvement Efforts in Health Care Teams. Journal of Organizational Behavior 27(7):941-966, 2006.
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