Bonnie Kaplan, PhD, FACMI
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Biography
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Research Summary
Ethical, legal, social, and organizational issues involving information technologies in health care, including electronic health and medical records, privacy, telemedicine and apps, and changing roles of patients and clinicians. Ethnographic sociotechnical evaluation of health information technologies.
Extensive Research Description
Bonnie Kaplan, PhD, FACMI, of the Yale Center for Medical Informatics, is a Yale Interdisciplinary Bioethics Center Scholar, a Faculty Affiliate Fellow of the Yale Law School’s Information Society Project, Faculty in the Yale School of Medicine's Program for Biomedical Ethics and also the Center for Biomedical Data Science, and Faculty Affiliate of the Yale Solomon Center for Health Law and Policy. A book editor, author of more than 110 refereed and invited papers and book chapters, and presenter of popular tutorials and sessions at international medical informatics and information systems conferences, her research and consulting concern ethical, legal, and social issues related to informatics, artificial intelligence, and data; user perspectives and experiences with health information technology; digital health; and ethnographic sociotechnical evaluation. Among her publications in key journals, such as JAMIA, International Journal of Medical Informatics, MISQ, and Cambridge Quarterly of Healthcare Ethics, are some of the most read papers, editor’s choice, and foundational writings on organizational issues, qualitative/ethnographic sociotechnical approaches, and ethical issues. Among her most recent and forthcoming publications are papers on ethical, legal, and social issues in mobile health and mental health, telemedicine, personalized medicine, health data privacy, and health information technology software, and also sociotechnical theory and health information technology failure.
She has been faculty for the American Medical Informatics Association’s (AMIA) People and Organizational Issues Doctoral Consortium, the National Science Foundation Consortium for the Science of Socio-technical Systems Summer Research Institute, the National Library of Medicine Informatics Course, and the Global Bioethics Initiative International Bioethics Summer School. She also has served as faculty for the Yale Information Society Project-Shalom Comparative Legal Research Institute Israel Seminar at Yale. The only non-European invited to the workshop on "Cybersecurity Challenges in Healthcare: Ethical, Legal and Social Aspects," organized by the CANVAS Consortium, an EU Framework Programme for Research and Innovation, at the Brocher Foundation in Switzerland (2017), she presented a main paper on "A Socio-Technical View of Ethical, Legal, and Social Issues in Cyberspace." In 2019 she addressed the Fall DeVos Medical Ethics Colloquy-The Power of Data and the Dilemma of Privacy, and, additionally, was an invited speaker on ethical issues at the AMIA Annual Symposium.
Dr. Kaplan was elected twice as chair of the AMIA People and Organizational Issues Working Group and of the Ethical, Legal, and Social Issues Working Group and served two terms as chair of the International Medical Informatics Association Organizational and Social Issues Working Group. She served on AMIA's Vendor Contract Issues Task Force, having previously chaired the AMIA Consumer Health Informatics Task Force. She was appointed to the Scientific Program Committee for the AMIA Annual Symposium several times and to the program committee for the ACM Workshop on Interactive Systems in Health Care multiple times. Dr. Kaplan was a Program Chair of the 2004 conference on Relevant Theory and Informed Practice: A 20 Year Retrospective on IS Research, sponsored by the International Federation for Information Processing (IFIP) Working Group 8.2, The Interaction of Information Systems and co-edited the resulting book as well as co-editing the three editions of H.I.T. or Miss: Lessons Learned from Health Information Technology Projects. She has taught undergraduate through post-doctoral and professional courses in business, medicine, nursing, and arts and sciences programs, as well as on-line graduate and certificate courses in biomedical informatics and in bioethics.
Dr. Kaplan received her B.A. from Cornell University and her M.A. and Ph.D. from the University of Chicago. She is a fellow of the American College of Medical Informatics and a recipient of the AMIA President’s Award.
May 2023
Research Interests
Anthropology, Cultural; Bioethics; Ethics; History; Hospital Information Systems; Humanities; Information Science; Information Systems; Medical Informatics; Medical Informatics Applications; Social Sciences; Sociology; Systems Analysis; Bioethical Issues; Ethical Analysis; Ethical Review; Public Health Informatics; Nursing Informatics; Workflow; Policy; Phenomena and Processes; Anthropology, Education, Sociology and Social Phenomena; Technology, Industry, Agriculture; Health Care
Public Health Interests
Bioethics
Selected Publications
- Ethical, Legal, and Social Issues in Digital DermatologyBotrugno, C., Kaplan, B., Di Bartolomeo, B. "Ethical, Legal, and Social Issues in Digital Dermatology," Telemedicine and Technological Advances in Teledermatology, ed. K. Nouri. Cham: Springer, 2023 (forthcoming).
- Paging the Clinical Informatics Community: Respond STAT to Dobbs v . Jackson's Women's Health OrganizationArvisais-Anhalt S, Ravi A, Weia B, Aarts J, Ahmad H, Araj E, Bauml J, Benham-Hutchins M, Boyd A, Brecht-Doscher A, Butler-Henderson K, Butte A, Cardilo A, Chilukuri N, Cho M, Cohen J, Craven C, Crusco S, Dadabhoy F, Dash D, DeBolt C, Elkin P, Fayanju O, Fochtmann L, Graham J, Hanna J, Hersh W, Hofford M, Hron J, Huang S, Jackson B, Kaplan B, Kelly W, Ko K, Koppel R, Kurapati N, Labbad G, Lee J, Lehmann C, Leitner S, Liao Z, Medford R, Melnick E, Muniyappa A, Murray S, Neinstein A, Nichols-Johnson V, Novak L, Ogan W, Ozeran L, Pageler N, Pandita D, Perumbeti A, Petersen C, Pierce L, Puttagunta R, Ramaswamy P, Rogers K, Rosenbloom S, Ryan A, Saleh S, Sarabu C, Schreiber R, Shaw K, Sim I, Sirintrapun S, Solomonides A, Spector J, Starren J, Stoffel M, Subbian V, Swanson K, Tomes A, Trang K, Unertl K, Weon J, Whooley M, Wiley K, Williamson D, Winkelstein P, Wong J, Xie J, Yarahuan J, Yung N, Zera C, Ratanawongsa N, Sadasivaiah S. Paging the Clinical Informatics Community: Respond STAT to Dobbs v . Jackson's Women's Health Organization. Applied Clinical Informatics 2023, 14: 164-171. PMID: 36535703, PMCID: PMC9977563, DOI: 10.1055/a-2000-7590.
- Ethics, Guidelines, Standards, and Policy: Telemedicine, COVID-19, and Broadening the Ethical ScopeKaplan B. Ethics, Guidelines, Standards, and Policy: Telemedicine, COVID-19, and Broadening the Ethical Scope. Cambridge Quarterly Of Healthcare Ethics 2022, 31: 105-118. PMID: 35049453, DOI: 10.1017/s0963180121000852.
- Ethics, Guidelines, Standards, and Policy: What Telemedicine During COVID-19 Tells Us about Broadening the Ethical ScopeKaplan, B. "Ethics, Guidelines, Standards, and Policy: What Telemedicine During COVID-19 Tells Us about Broadening the Ethical Scope," Cambridge Quarterly of Healthcare Ethics 2022: (forthcoming)
- Ethical, Legal, and Social Issues Pertaining to Virtual and Digital Representations of PatientsKaplan, B., "Ethical, Legal, and Social Issues Pertaining to Virtual and Digital Representations of Patients," Personal Health Informatics: Personal Health Informatics: Patient Participation in Precision Health, eds. Hsueh, P.-Y.S., Wetter, T., Zhu, X. Cham: Springer, 2022, pp. 519-542.
- PHI Protection under HIPAA: An Overall AnalysisKaplan, B. (with appendix by Monteiro, A.P.L.), PHI Protection under HIPAA: An Overall Analysis, Lei Geral de Proteção de Dados na Saúde (LGPD Applicable to Health), Monaco, G.F.C., ed., São Paulo: Editora Revista dos Tribunais (Thomsom Reuters), 2021..
- Legal Matters: The Legal Context of Health Informatics in Global PandemicsKaplan, B., "Legal Matters: The Legal Context of Health Informatics in Global Pandemics," Context Sensitive Health Informatics: The Role of Informatics in Global Pandemics, eds. R. Marcilly, L. Dusseljee-Peute, C. E. Kuziemsky, X. Zhu, P. Elkin, Amsterdam, Berlin, Washington, DC: IOS Press, 2021, pp. 11-15. NOTE: Awarded Best Covid 19 paper of the CSHI 2021 Conference
- REVISITING HEALTH INFORMATION TECHNOLOGY ETHICAL, LEGAL, and SOCIAL ISSUES and EVALUATION: TELEHEALTH/TELEMEDICINE and COVID-19Kaplan B. REVISITING HEALTH INFORMATION TECHNOLOGY ETHICAL, LEGAL, and SOCIAL ISSUES and EVALUATION: TELEHEALTH/TELEMEDICINE and COVID-19. International Journal Of Medical Informatics 2020, 143: 104239. PMID: 33152653, PMCID: PMC7831568, DOI: 10.1016/j.ijmedinf.2020.104239.
- Ethics and informatics in the age of COVID-19: challenges and recommendations for public health organization and public policySubbian V, Solomonides A, Clarkson M, Rahimzadeh VN, Petersen C, Schreiber R, DeMuro PR, Dua P, Goodman KW, Kaplan B, Koppel R, Lehmann CU, Pan E, Senathirajah Y. Ethics and informatics in the age of COVID-19: challenges and recommendations for public health organization and public policy. Journal Of The American Medical Informatics Association 2020, 28: 184-189. PMID: 32722749, PMCID: PMC7454584, DOI: 10.1093/jamia/ocaa188.
- Stigma, biomarkers, and algorithmic bias: recommendations for precision behavioral health with artificial intelligenceWalsh CG, Chaudhry B, Dua P, Goodman KW, Kaplan B, Kavuluru R, Solomonides A, Subbian V. Stigma, biomarkers, and algorithmic bias: recommendations for precision behavioral health with artificial intelligence. JAMIA Open 2020, 3: 9-15. PMID: 32607482, PMCID: PMC7309258, DOI: 10.1093/jamiaopen/ooz054.
- Seeing Through Health Information Technology: The Need for Transparency in Software, Algorithms, Data Privacy, and RegulationKaplan B. "Seeing Through Health Information Technology: The Need for Transparency in Software, Algorithms, Data Privacy, and Regulation,” Journal of Law and Biosciences October 9, 2020, available at https://academic.oup.com/jlb/advance-article/doi/10.1093/jlb/lsaa062/5918487
- Theoretical Perspective: A Review of HIT FailureKaplan, B., Silverstein, S., Leviss, J., Ozeran, L., "Theoretical Perspective: A Review of HIT Failure," H.I.T. or Miss: Lessons Learned from Health Information Technology Implementations, 3rd ed., ed. J. Leviss, Boca Raton: Taylor & Francis, 2019, pp. 195-198.
- Alzheimer’s and m-Health: Regulatory, Privacy, and Ethical ConsiderationsKaplan, B. and Ranchordás, S., "Alzheimer’s and m-Health: Regulatory, Privacy, and Ethical Considerations," Everyday Technologies in Healthcare, eds. C.M. Hayre, D.J. Muller, and M.J. Scherer, Boca Raton, FL: CRC Press, 2019, pp. 31-52.
- Samantha Adams Festschrift: Sam Adams and the Social Construction of Technology and Health—Implications for Biomedical InformaticsNovak LL, Kuziemsky C, Kaplan B. Samantha Adams Festschrift: Sam Adams and the Social Construction of Technology and Health—Implications for Biomedical Informatics. Applied Clinical Informatics 2018, 09: 496-499. PMID: 29969791, PMCID: PMC6029929, DOI: 10.1055/s-0038-1656524.
- How Should Health Data Be Used?Kaplan B. How Should Health Data Be Used? Cambridge Quarterly Of Healthcare Ethics : CQ : The International Journal Of Healthcare Ethics Committees 2016, 25: 312-29. PMID: 26957456, DOI: 10.1017/S0963180115000614.
- ForwardKaplan, B., "Forward," Consumer Health Informatics, Thomas Wetter, New York: Springer, 2016, pp. v-vii.
- mHealth for Alzheimer’s Disease: Regulation, Consent, and Privacy ConcernsRanchordás, S. and Kaplan, B., “mHealth for Alzheimer’s Disease: Regulation, Consent, and Privacy Concerns,” Beyond IP: The Future of Privacy, ed. S. Yanisky-Ravid, New York: Fordham University Press, (forthcoming, 2017). Available at http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2765976
- Evaluation of People, Social, and Organizational Issues - Sociotechnical Ethnographic Evaluation.Kaplan B. Evaluation of People, Social, and Organizational Issues - Sociotechnical Ethnographic Evaluation. Studies In Health Technology And Informatics 2016, 222: 114-25. PMID: 27198097.
- AMIA members' "vital signs": what the HIT implementation listserv says about goals for AMIA and for medical informatics.Ravvaz K, Kuziemsky C, Koppel R, Kaplan B, Adams SA, Adams MB. AMIA members' "vital signs": what the HIT implementation listserv says about goals for AMIA and for medical informatics. AMIA Annual Symposium Proceedings 2015, 2015: 1067-75. PMID: 26958245, PMCID: PMC4765686.
- Selling health data: de-identification, privacy, and speech.Kaplan B. Selling health data: de-identification, privacy, and speech. Cambridge Quarterly Of Healthcare Ethics : CQ : The International Journal Of Healthcare Ethics Committees 2015, 24: 256-71. PMID: 26059952, DOI: 10.1017/S0963180114000589.
- What Medical Informaticians Do With and Think About an International Medical Informatics Listserv: Member Survey Preliminary Findings.Kuziemsky C, Adams MB, Kaplan B, Ravvaz K, Koppel R. What Medical Informaticians Do With and Think About an International Medical Informatics Listserv: Member Survey Preliminary Findings. 2015, 216: 1124. PMID: 26262423.
- Learning from Colleagues about Healthcare IT Implementation and Optimization: Lessons from a Medical Informatics ListservAdams MB, Kaplan B, Sobko HJ, Kuziemsky C, Ravvaz K, Koppel R. Learning from Colleagues about Healthcare IT Implementation and Optimization: Lessons from a Medical Informatics Listserv. Journal Of Medical Systems 2014, 39: 157. PMID: 25486893, DOI: 10.1007/s10916-014-0157-3.
- Patient Health Data PrivacyKaplan, B., "Patient Health Data Privacy,” In Beyond IP: The Future of Privacy, ed. Shlomit Yanisky-Ravid, New York: Fordham University Press (forthcoming). Available at http://ssrn.com/author=2307861 and http://bioethics.yale.edu/research/working-papers
- Theoretical Perspective: A Review of HIT FailureSilverstein, S., Leviss, J. Kaplan, B., Ozeran, L., "Theoretical Perspective: A Review of HIT Failure," H.I.T. or Miss: Lessons Learned from Health Information Technology Implementations, eds. J. Leviss, B. Gugerty, B. Kaplan, G. Keenan, L. Ozeran, E. Rose, S. Silverstein, Chicago: American Health Information Management Association, 2013.
- H.I.T. or Miss: Lessons Learned from Health Information Technology Implementations, 2nd ed.Leviss, J. et al. (eds.) H.I.T. or Miss: Lessons Learned from Health Information Technology Implementations, 2nd ed., Chicago: American Health Information Management Association, 2013
- Sorrell v. IMS Health: issues and opportunities for informaticiansPetersen C, DeMuro P, Goodman KW, Kaplan B. Sorrell v. IMS Health: issues and opportunities for informaticians. Journal Of The American Medical Informatics Association 2012, 20: 35-37. PMID: 23104048, PMCID: PMC3555336, DOI: 10.1136/amiajnl-2012-001123.
- Challenges in ethics, safety, best practices, and oversight regarding HIT vendors, their customers, and patients: a report of an AMIA special task forceGoodman KW, Berner ES, Dente MA, Kaplan B, Koppel R, Rucker D, Sands DZ, Winkelstein P, Board of Directors F. Challenges in ethics, safety, best practices, and oversight regarding HIT vendors, their customers, and patients: a report of an AMIA special task force. Journal Of The American Medical Informatics Association 2010, 18: 77-81. PMID: 21075789, PMCID: PMC3005880, DOI: 10.1136/jamia.2010.008946.
- Top EHR challenges in light of the stimulus. Enabling effective interdisciplinary, intradisciplinary and cross-setting communication.Boyd AD, Funk EA, Schwartz SM, Kaplan B, Keenan GM. Top EHR challenges in light of the stimulus. Enabling effective interdisciplinary, intradisciplinary and cross-setting communication. Journal Of Healthcare Information Management : JHIM 2010, 24: 18-24. PMID: 20077921.
- Theoretical Perspective: A Review of HIT FailureSilverstein, S., Leviss, J. Kaplan, B., Ozeran, L., "Theoretical Perspective: A Review of HIT Failure," H.I.T. or Miss: Lessons Learned from Health Information Technology Implementations, eds. J. Leviss, B. Gugerty, B. Kaplan, G. Keenan, L. Ozeran, E. Rose, S. Silverstein, Chicago: American Health Information Management Association, 2010.
- H.I.T. or Miss: Lessons Learned from Health Information Technology ImplementationsLeviss, J., Gugerty B., and Kaplan, B., Keenan, G., Ozeran, L., Rose, E., Silverstein, S., (eds.) H.I.T. or Miss: Lessons Learned from Health Information Technology Implementations, Chicago: American Health Information Management Association, 2010.
- eHealth: Redefining Health Care in the Light of TechnologyChiasson M, Flynn D, Kaplan B, Lehoux P, LeRouge C. eHealth: Redefining Health Care in the Light of Technology. 2008, 267: 357-362. DOI: 10.1007/978-0-387-09768-8_28.
- Virtual PatientsKaplan B, Elkin P, Gorman P, Koppel R, Sites F, Talmon J. Virtual Patients. 2007, 236: 397-401. DOI: 10.1007/978-0-387-73025-7_31.
- Crossing Disciplinary Boundaries: Reflections on Information Systems Research in Health Care and the State of Information SystemsBarber N, Brennan P, Chiasson M, Cornford T, Davidson E, Kaplan B, Klecuń E. Crossing Disciplinary Boundaries: Reflections on Information Systems Research in Health Care and the State of Information Systems. 2004, 143: 657-658. DOI: 10.1007/1-4020-8095-6_39.
- New Words and Old Books: Challenging Conventional Discourses about Domain and Theory in Information Systems ResearchKaplan B, Kvasny L, Sawyer S, Trauth E. New Words and Old Books: Challenging Conventional Discourses about Domain and Theory in Information Systems Research. 2003, 110: 539-545. DOI: 10.1007/978-0-387-35634-1_27.
- Clinical Decision Support Systems for the Practice of Evidence-based MedicineSim I, Gorman P, Greenes R, Haynes R, Kaplan B, Lehmann H, Tang P. Clinical Decision Support Systems for the Practice of Evidence-based Medicine. Journal Of The American Medical Informatics Association 2001, 8: 527-534. PMID: 11687560, PMCID: PMC130063, DOI: 10.1136/jamia.2001.0080527.
- Evaluating informatics applications—clinical decision support systems literature reviewKaplan B. Evaluating informatics applications—clinical decision support systems literature review. International Journal Of Medical Informatics 2001, 64: 15-37. PMID: 11673100, DOI: 10.1016/s1386-5056(01)00183-6.
- Evaluating informatics applications—some alternative approaches: theory, social interactionism, and call for methodological pluralismKaplan B. Evaluating informatics applications—some alternative approaches: theory, social interactionism, and call for methodological pluralism. International Journal Of Medical Informatics 2001, 64: 39-56. PMID: 11673101, DOI: 10.1016/s1386-5056(01)00184-8.
- Consumer Informatics Supporting Patients as Co-Producers of QualityKaplan B, Brennan P. Consumer Informatics Supporting Patients as Co-Producers of Quality. Journal Of The American Medical Informatics Association 2001, 8: 309-316. PMID: 11418537, PMCID: PMC130075, DOI: 10.1136/jamia.2001.0080309.
- Toward an Informatics Research AgendaKaplan B, Brennan P, Dowling A, Friedman C, Peel V. Toward an Informatics Research Agenda. Journal Of The American Medical Informatics Association 2001, 8: 235-241. PMID: 11320068, PMCID: PMC131031, DOI: 10.1136/jamia.2001.0080235.
- Research and Ethical Issues Arising from Ethnographic Interviews of Patients’ Reactions to an Intelligent Interactive Telephone Health Behavior AdvisorKaplan B, Farzanfar R, Freeman R. Research and Ethical Issues Arising from Ethnographic Interviews of Patients’ Reactions to an Intelligent Interactive Telephone Health Behavior Advisor. 1999, 20: 67-77. DOI: 10.1007/978-0-387-35566-5_6.