Naseema Merchant, FCCP, FACP, FHM, MBBS
Associate Professor of Medicine (General Medicine)Cards
Appointments
Additional Titles
Site Director, Chief Residency Program in Quality Improvement and Patient Safety, Medicine
Co-Director, Distinction Pathway, Quality Improvement , Patient Safety and Leadership, Medicine
Associate Director, Health Equity, Patient Safety and Quality Improvement Distinction Pathway
Director of Resident Quality and Safety Education, Internal Medicine
Physician Lead, High Reliability Organization, Medicine, VA Connecticut Healthcare System
Den Leader and Coach, VA Chief Residency Program in QI and Patient Safety, VA National Center for Patient Safety
Contact Info
Internal Medicine Clerkship
VA Connecticut Healthcare System, Medical Service, 5th Floor, Building 1, 950 Campbell Avenue
West Haven, CT 06516
United States
Appointments
Additional Titles
Site Director, Chief Residency Program in Quality Improvement and Patient Safety, Medicine
Co-Director, Distinction Pathway, Quality Improvement , Patient Safety and Leadership, Medicine
Associate Director, Health Equity, Patient Safety and Quality Improvement Distinction Pathway
Director of Resident Quality and Safety Education, Internal Medicine
Physician Lead, High Reliability Organization, Medicine, VA Connecticut Healthcare System
Den Leader and Coach, VA Chief Residency Program in QI and Patient Safety, VA National Center for Patient Safety
Contact Info
Internal Medicine Clerkship
VA Connecticut Healthcare System, Medical Service, 5th Floor, Building 1, 950 Campbell Avenue
West Haven, CT 06516
United States
Appointments
Additional Titles
Site Director, Chief Residency Program in Quality Improvement and Patient Safety, Medicine
Co-Director, Distinction Pathway, Quality Improvement , Patient Safety and Leadership, Medicine
Associate Director, Health Equity, Patient Safety and Quality Improvement Distinction Pathway
Director of Resident Quality and Safety Education, Internal Medicine
Physician Lead, High Reliability Organization, Medicine, VA Connecticut Healthcare System
Den Leader and Coach, VA Chief Residency Program in QI and Patient Safety, VA National Center for Patient Safety
Contact Info
Internal Medicine Clerkship
VA Connecticut Healthcare System, Medical Service, 5th Floor, Building 1, 950 Campbell Avenue
West Haven, CT 06516
United States
About
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Titles
Associate Professor of Medicine (General Medicine)
Site Director, Chief Residency Program in Quality Improvement and Patient Safety, Medicine; Co-Director, Distinction Pathway, Quality Improvement , Patient Safety and Leadership, Medicine; Associate Director, Health Equity, Patient Safety and Quality Improvement Distinction Pathway; Director of Resident Quality and Safety Education, Internal Medicine
Positions outside Yale
Physician Lead, High Reliability Organization, Medicine, VA Connecticut Healthcare System; Den Leader and Coach, VA Chief Residency Program in QI and Patient Safety, VA National Center for Patient Safety
Biography
Dr. Merchant is an Academic Hospitalist, and Pulmonologist at VA Connecticut and an Associate Professor in the section of General Internal Medicine. She is a core faculty in the Traditional Internal Medicine Residency Program, oversees the residency curriculum in QI and Patient Safety (QIPS), co-leads the residency Distinction in QIPS and Leadership and serves as the Associate Director of GME Distinction in Health Equity, Patient Safety and QI. At VA Connecticut, she serves in the role of Physician Lead for High Reliability Organization, and Program Director for the Chief Residency Program in QIPS. Her areas of interest include High Reliability, promotion of organizational safety, culture of continuous process improvement and inter-professional learning in the realm of QIPS. She has delivered local, regional, and national presentations, publications, and initiatives in these areas. She has a formal training in medical education, Lean Six Sigma Yellow Belt, IHI methodology, Organizational Change Management and is a Master Trainer in High Reliability in Healthcare, and Clinical Team Training.
Dr. Merchant completed her pre-medical college degree from St. Lawrence College and MD degree from Aga Khan University, both in Karachi, Pakistan. She then completed her internship and residency in Internal Medicine from the University of Illinois at Chicago, fellowship in Pulmonary & Critical Care Medicine and Medical Education, both from Yale School of Medicine.
Appointments
General Internal Medicine
Associate Professor on TermPrimary
Other Departments & Organizations
- General Internal Medicine
- Internal Medicine
- Internal Medicine Clerkship
Education & Training
- Point of Care Ultrasound Training
- Yale University (2019)
- Faculty Development Course in Clinical Teaching (Developed by Stanford Faculty Development Center for Medical Teachers)
- Yale University (2019)
- Fellow, Medical Education
- Yale School of Medicine (2014)
- Fellow
- Yale University School of Medicine (2000)
- Resident
- University of Illinois at Chicago (1996)
- Intern
- University of Illinois at Chicago (1994)
- Intern
- Aga Khan University Hospital (1992)
- MBBS
- Aga Khan University, Bachelor of Medicine and Bachelor of Surgery (1991)
- Non Degree Program
- St. Lawrence College, Premedical Track, Higher Secondary School Certificate (1985)
Board Certifications
Focused Practice in Hospital Medicine
- Certification Organization
- AB of Internal Medicine
- Original Certification Date
- 2016
Pulmonary Disease
- Certification Organization
- AB of Internal Medicine
- Latest Certification Date
- 2020
- Original Certification Date
- 1998
Research
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Overview
Medical Research Interests
ORCID
0000-0003-4358-8775
Research at a Glance
Yale Co-Authors
Publications Timeline
Research Interests
Craig Gunderson, MD, SFHM
Shaili Gupta, MBBS, MHS
Benjamin Rodwin, MD
Alyssa Ann Grimshaw, MBA, MLIS, MPH
Donna Windish, MD, MPH
Jason Jonathon Sico, MD, MHS, FAHA, FAAN (Neurology), FANA, FACP, FAHS
Quality Improvement
Patient Safety
Publications
2025
Pathways to Promotion: Making Everyday Work Count Towards Scholarship Opportunities
TBD. Currently in pressCommentaries, Editorials and LettersThe Morbidity, Mortality, and Improvement Conference: An Innovative, Action-oriented Learning Space
Dickinson J, Placide S, Magier S, Merchant N. The Morbidity, Mortality, and Improvement Conference: An Innovative, Action-oriented Learning Space. The Joint Commission Journal On Quality And Patient Safety 2025 PMID: 40713372, DOI: 10.1016/j.jcjq.2025.06.008.Peer-Reviewed Original ResearchConceptsSafety cultureImprovement ConferenceHealth System ChangeClosed-loop communicationAction itemsSafety reportsInterprofessional teamworkInterprofessional audienceTraditional morbidityMortality conferencesAdverse eventsPerceived impactSafety attitudesIncreased comfortStaffAttendee surveysDiverse staffSystem improvementPlanning groupConference attendanceInteractive discussionInterdisciplinary collaborationPsychological safetySystem changesSystem-level solutionsReady to Use Toolkit: Empowering Staff, Unit Supervisors & Nurse Educators to Guide Unit-Based Safety Initiative
Ready to Use Toolkit: Empowering Staff, Unit Supervisors & Nurse Educators to Guide Unit-Based Safety InitiativePublications for non-academic audiencesACR Appropriateness Criteria® Acute Respiratory Illness in Immunocompetent Patients: 2024 Update
Imaging P, Batra K, Walker C, Little B, Bang T, Bartel T, Brixey A, Christensen J, Cox C, Hanak M, Khurana S, Madan R, Merchant N, Moore W, Pandya S, Sanchez L, Shroff G, Zagurovskaya M, Chung J. ACR Appropriateness Criteria® Acute Respiratory Illness in Immunocompetent Patients: 2024 Update. Journal Of The American College Of Radiology 2025, 22: s14-s35. PMID: 40409874, DOI: 10.1016/j.jacr.2025.02.014.Peer-Reviewed Original ResearchCitationsAltmetricMeSH Keywords and ConceptsConceptsAcute respiratory illnessRespiratory illnessManagement of acute respiratory illnessesAmerican College of Radiology Appropriateness CriteriaRAND/UCLA Appropriateness Method User ManualSelf-limiting viral infectionEvidence-based guidelinesEstablished methodology principlesImmunocompetent adult patientsChronic obstructive pulmonary disease exacerbationsAppropriateness of imagingPublic health issuePeer-reviewed journalsFollow-up imagingMultidisciplinary expert panelSuspected pneumonia casesPeer-reviewed literatureGuideline developmentRecommendations AssessmentImmunocompetent patientsOccult malignancyHealth issuesExpert panelAdult patientsAppropriateness Criteria
2024
Fostering just culture in high reliability organizations: How far have we come?
Murray, J.S., Larson, S., Lee, J, Merchant, N., & Clifford (in press). Fostering just culture in high reliability organizations: How far have we come? In C.A. Oster & J.S. Braaten (Eds). High reliability organizations – A healthcare handbook for patient safety & quality (3rd Ed). Sigma Theta Tau InternationalChapters
2023
Serial serum lipase testing after the initial diagnostic workup for inpatients with acute pancreatitis: What is the evidence?
Magier S, Muniraj T, Merchant N. Serial serum lipase testing after the initial diagnostic workup for inpatients with acute pancreatitis: What is the evidence? Cleveland Clinic Journal Of Medicine 2023, 90: 341-343. PMID: 37263664, DOI: 10.3949/ccjm.90a.22060.Peer-Reviewed Original ResearchCitationsAltmetricMeSH Keywords and ConceptsBuilding Resident Quality Improvement Knowledge and Engagement Through a Longitudinal, Mentored, and Experiential Learning-Based Quality Improvement Curriculum
Xiang J, Magier S, Gruen J, Welch M, Bilan V, Rodwin B, Norcott A, Merchant N. Building Resident Quality Improvement Knowledge and Engagement Through a Longitudinal, Mentored, and Experiential Learning-Based Quality Improvement Curriculum. MedEdPORTAL 2023, 19: 11310. PMID: 37081972, PMCID: PMC10110773, DOI: 10.15766/mep_2374-8265.11310.Peer-Reviewed Original ResearchCitationsAltmetricMeSH Keywords and ConceptsConceptsQI curriculumQuality Improvement Knowledge Application ToolAdult learning theoryQuality improvement curriculumRecent academic yearQI projectQuality improvement knowledgeResident medical educationACGME core competenciesSuccessful educational initiativeQuality improvement trainingExperiential learningChief residentsImprovement curriculumQI educationAcademic yearQI knowledgeFaculty mentorsMedical educationQI skillsInternal medicine residentsCurriculumLearning theoryEducational initiativesQI conceptsProviding Structured Real-Time Feedback on Postdischarge Outcomes Using Electronic Health Record Data
Zegarek M, Holleck J, Merchant N, Windish D, Hay S. Providing Structured Real-Time Feedback on Postdischarge Outcomes Using Electronic Health Record Data. Southern Medical Journal 2023, 116: 305-311. PMID: 36863053, DOI: 10.14423/smj.0000000000001522.Peer-Reviewed Original ResearchAltmetricMeSH Keywords and ConceptsConceptsPostdischarge outcomesTransitions of carePoor patient outcomesInternal medicine residentsPatient outcomesInpatient rotationsMedicine residentsElectronic health record dataTime of dischargeHealth record dataElectronic health recordsDischarge planningFuture practiceFree-text responsesPostintervention surveysHealth recordsRecord dataOutcomesAdditional staffPatientsMedical student participantsHospitalisations for heart failure: increased palliative care referrals − a veterans affairs hospital initiative
Gruen J, Gandhi P, Gillespie-Heyman S, Shamas T, Adelman S, Ruskin A, Bauer M, Merchant N. Hospitalisations for heart failure: increased palliative care referrals − a veterans affairs hospital initiative. BMJ Supportive & Palliative Care 2023, 14: e1309-e1316. PMID: 36609533, DOI: 10.1136/spcare-2022-004118.Peer-Reviewed Original ResearchCitationsAltmetricConceptsHeart failurePalliative careHF admissionsMedian B-type natriuretic peptideB-type natriuretic peptidePalliative care referralCare educationVeterans Affairs hospitalPercentage of referralsStudy-Act cyclesQuality of lifeMultiple PDSA cyclesPg/mLPC consultHF managementHF patientsBaseline medianCare referralHospital InitiativeReferral guidelinesSignificant morbidityNatriuretic peptideMean ageNew referralsReferral criteriaPromoting "Just Culture" Among Health Profession Leaners In The Clinical Environment
Education in the Health Professions, 6(2), 80-83. https://doi.org/1 0.4103/ehp.ehp_6_23Peer-Reviewed Reviews, Practice Guidelines, Standards, and Consensus Statements
Academic Achievements & Community Involvement
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Activities
activity American College of Physicians
2001 - PresentProfessional OrganizationsMemberactivity Society of Hospital Medicine
2010 - PresentProfessional OrganizationsMemberactivity Society of General Internal Medicine - Quality and Patient Safety Subcommittee
2020 - PresentProfessional OrganizationsCommittee MemberDetailsMember, Quality and Patient Safety Subcommittee of the Clinical Practice Committeeactivity Society of General Internal Medicine- Clinical Practice Committee
2021 - PresentProfessional OrganizationsCommittee MemberDetailsMember, Clinical Practice Committeeactivity Society of General Internal Medicine- Academic Hospitalist Commission
2021 - PresentProfessional OrganizationsCommittee MemberDetailsMember, Academic Hospitalist Commission
Honors
honor The George F. Thornton Teaching Award
10/10/2025Regional AwardConnecticut Chapter, American College of PhysiciansDetailsUnited Stateshonor Leader in General Internal Medicine
11/02/2024Regional AwardSociety of General Internal Medicine, New England Region Meeting 2024DetailsUnited Stateshonor Excellence in Quality Improvement and Patient Safety
01/24/2024Regional Award Connecticut Chapter, Society of Hospital MedicineDetailsUnited Stateshonor "Certificate of Appreciation," Mentorship in the Internal Medicine Community
03/27/2022National AwardAmerican College of PhysiciansDetailsUnited Stateshonor "Diversity, Equity and Inclusion Award"
10/15/2021Regional AwardConnecticut Chapter, American College of PhysiciansDetailsUnited States
News
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News
- March 21, 2025
Match Day 2025: Yale Internal Medicine Welcomes Incoming Residents
- July 24, 2024
Yale Department of Internal Medicine Faculty Promotions and Appointments (July 2024)
- March 15, 2024
Announcing the New Residents in the Yale-Waterbury Internal Medicine Residency Program!
- March 15, 2024
Announcing the Incoming Residents in the Internal Medicine Traditional Residency Program!
Get In Touch
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Contacts
Internal Medicine Clerkship
VA Connecticut Healthcare System, Medical Service, 5th Floor, Building 1, 950 Campbell Avenue
West Haven, CT 06516
United States