Video Communication Tool Security
With an ever changing healthcare landscape, we understand the need to transition to use virtual platforms to provide a high standard of care to patients and our community. We do, however, caution our users to adhere strictly to best practices guidelines set forth to protect patient information.
Our office does not directly facilitate or provide support for software applications designed for Telecommuting and Telehealth (i.e. Zoom, Skype, Social Media streaming options, etc).
We understand that programs in this category may fall under consideration for the purpose of providing face-to-face outreach to the community, at this time, they are not recommended by various Yale entities tasked with protecting vulnerable information.
If you are considering software options for support in this area, please consult the following resources to ensure you uphold your responsibility to protect patient information:
Guidance from the HIPAA Office