Using Telephone Interviews to Reduce Nonresponse Bias to Mail Surveys of Health Plan Members
Fowler FJ, Gallagher PM, Stringfellow VL, Zaslavsky AM, Thompson JW, Cleary PD. Using Telephone Interviews to Reduce Nonresponse Bias to Mail Surveys of Health Plan Members. Medical Care 2002, 40: 190-200. PMID: 11880792, DOI: 10.1097/00005650-200203000-00003.Peer-Reviewed Original Research