Exploring the lived experience of receiving mental health crisis care at emergency departments, crisis phone lines and crisis care alternatives
Roennfeldt H, Hill N, Byrne L, Hamilton B. Exploring the lived experience of receiving mental health crisis care at emergency departments, crisis phone lines and crisis care alternatives. Health Expectations 2024, 27: e14045. PMID: 38590099, PMCID: PMC11002315, DOI: 10.1111/hex.14045.Peer-Reviewed Original ResearchConceptsMental health crisis careMental health crisisCrisis careEmergency departmentCare experiencesExperiences of accessing careNegative care experiencesHealth crisisContext of emergency departmentHermeneutic phenomenological approachPhone linesExperiences of peopleIn-depth interviewsPhone supportAustralian adultsHuman connectionCare alternativesCrisis servicesParticipants' experiencesService usersCareShortage of literaturePhenomenological approachProvidersRisk assessment