2013
Quality of Discharge Practices and Patient Understanding at an Academic Medical Center
Horwitz LI, Moriarty JP, Chen C, Fogerty RL, Brewster UC, Kanade S, Ziaeian B, Jenq GY, Krumholz HM. Quality of Discharge Practices and Patient Understanding at an Academic Medical Center. JAMA Internal Medicine 2013, 173: 1715-1722. PMID: 23958851, PMCID: PMC3836871, DOI: 10.1001/jamainternmed.2013.9318.Peer-Reviewed Original ResearchConceptsPatient understandingAcademic medical centerDischarge instructionsPatients' perceptionsDischarge practicesDischarge careTransitional carePostdischarge interviewsMedical CenterProspective observational cohort studyDischarge care qualityPatients 65 yearsAcute coronary syndromeObservational cohort studyPatient-centered perspectiveCardiology appointmentsCoronary syndromeCohort studyPostdischarge careHeart failureDischarge planningMean agePrimary careDiet advicePatient's perspectiveComprehensive quality of discharge summaries at an academic medical center
Horwitz LI, Jenq GY, Brewster UC, Chen C, Kanade S, Van Ness P, Araujo KL, Ziaeian B, Moriarty JP, Fogerty RL, Krumholz HM. Comprehensive quality of discharge summaries at an academic medical center. Journal Of Hospital Medicine 2013, 8: 436-443. PMID: 23526813, PMCID: PMC3695055, DOI: 10.1002/jhm.2021.Peer-Reviewed Original ResearchMeSH KeywordsAcademic Medical CentersCohort StudiesContinuity of Patient CareHumansPatient DischargePatient Discharge SummariesProspective StudiesQuality of Health CareConceptsDays of dischargeDischarge summariesAcute coronary syndromeProspective cohort studyAdvanced practice nursesImproved patient outcomesAcademic medical centerDischarge summary qualityCoronary syndromeCohort studyOutpatient cliniciansHeart failureOutside physiciansPractice nursesOutpatient physiciansPatient outcomesMedical CenterConsensus conferenceJoint CommissionMedical societiesPatientsSafe transitionTotalPhysiciansDays
2010
What can we learn from patient dissatisfaction? An analysis of dissatisfying events at an academic medical center
Lee AV, Moriarty JP, Borgstrom C, Horwitz LI. What can we learn from patient dissatisfaction? An analysis of dissatisfying events at an academic medical center. Journal Of Hospital Medicine 2010, 5: 514-520. PMID: 21162153, PMCID: PMC3075540, DOI: 10.1002/jhm.861.Peer-Reviewed Original ResearchMeSH KeywordsAcademic Medical CentersAdolescentFemaleHospitalizationHumansInterviews as TopicMalePatient SatisfactionQuality Assurance, Health CareUnited StatesYoung AdultConceptsAcademic medical centerHospital careMedical CenterUrban academic medical centerPostdischarge telephone interviewPatient satisfaction assessmentPatient satisfaction surveyQuality improvement initiativesQuality hospital careDomains of dissatisfactionPatient satisfactionPatient dissatisfactionPatient inputSafe careTelephone interviewsImprovement initiativesCareHealthcare deliveryPatientsSatisfaction surveyEffective communicationInterventionSatisfaction assessmentIneffective communicationDifferent determinants