Jessica Cloud, BA

Jessica Cloud, BA is the Program Manager in YSM’s Office of Academic and Professional Development (OAPD). Jessica partners with OAPD Deputy Dean for Professionalism and Leadership, Robert Rohrbaugh, MD, Senior Director for Professionalism and Leadership Development, Andrea Terrillion, JD, and Karen Wu, JD Senior Associate Director for Professionalism and Leadership Development to promote, develop and ensure faculty professionalism, faculty leadership development and faculty health and wellbeing at the School of Medicine.

Ms. Cloud began her career at Yale in 2018 and has held the role of Employee Relations Support Specialist providing administrative support, data analysis, and case management support to senior directors, directors, and human resource business partners on various teams including Investigations and Compliance, Collections, Administration and Operations, the VP and AVP of HR and the Employee Relations Leadership Team. These contributions have helped streamline processes, improve data accuracy, and optimize the timely resolution of employee concerns.

Prior to joining Yale University, Ms. Cloud built a strong foundation in the private sector, where she held key roles in Risk and Compliance, Human Resources, and Customer Relations managing critical response efforts in high -impact events, providing HR services in fast-paced, high-volume environments and fostering an inclusive and positive work culture. These experiences developed her emotional intelligence, flexibility, and commitment to service excellence. She brings a proactive, calm, and people centered approach to advancing the mission of the Office of Academic and Professional Development.