Yale Psychiatry Grand Rounds: "Engaging Partners and Building Networks for Implementation in Health and Human Service Systems"
March 01, 2024March 1, 2024
"Engaging Partners and Building Networks for Implementation in Health and Human Service Systems"
Alicia C. Bunger, PhD, MSW, Professor, College of Medicine, Division of General Internal Medicine, The Ohio State University
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- 11403
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Transcript
- 00:00Good morning. Thank you very
- 00:03much for that introduction, Dr.
- 00:05Teves, and thank you so much
- 00:07for inviting me to join you.
- 00:08This is really an honor to be able
- 00:11to share the system's work and
- 00:13the science that our teams and
- 00:15partners are doing here in Ohio.
- 00:16So thank you again for the invitation.
- 00:18And I'm really looking forward
- 00:20to getting to know many more of
- 00:22you at the end of the talk for AQ
- 00:24and A and the session afterwards.
- 00:25I'm getting to know more about
- 00:27the work that you do and exploring
- 00:30potential for collaboration there.
- 00:32And so I'm going to share my screen and
- 00:37get started.
- 00:46You can just swap displays.
- 00:49We can see the next slide there.
- 00:51So that's the presenter.
- 00:52So just do the display settings and say swap.
- 00:55Thank you. And we just did this,
- 00:57didn't we? It's OK.
- 01:00Perfect right there.
- 01:02Thank you and sorry about that.
- 01:04You know, who knows what technology,
- 01:07But all right, So again,
- 01:08let's get started.
- 01:10Good morning. All right.
- 01:12So I just wanted to disclose some
- 01:14funding sources in the beginning.
- 01:16Another thing that I wanted
- 01:17to point out was that I've,
- 01:19I've also been part of some
- 01:21research at Nationwide Children's
- 01:22Hospital here in Columbus,
- 01:24OH that was funded by Organon and Mark.
- 01:28All right.
- 01:28And before we get started,
- 01:30I really also want to
- 01:32thank my my collaborators,
- 01:34my partners in both the
- 01:37research and in the community,
- 01:39because without them this work is
- 01:41not possible and it just makes
- 01:43for a really rich scientific,
- 01:45scientific environment to
- 01:47be asking these questions.
- 01:50I thought I'd kick off and talk a
- 01:52little bit about how implementation
- 01:54of evidence based practices is
- 01:57really all about relationships.
- 01:59And then let's transition into
- 02:02some discussion about how there
- 02:04are potentially some strategies
- 02:06that we can use to build systems
- 02:08for implementation and then end
- 02:11with some discussion about engaging
- 02:14community partners in work in this area.
- 02:16So then we'll get into the good discussion.
- 02:21So the first thing that I
- 02:22wanted to to kick us off with is
- 02:25really about the importance of
- 02:26relationships for implementation.
- 02:28And these are relationships between
- 02:30individuals and organizations.
- 02:32And this work has really led to a
- 02:35couple important lessons learned
- 02:37for me that have sparked additional
- 02:40research questions along the way.
- 02:42So the first lesson that I learned
- 02:45unfortunately the hard way is that
- 02:47breakdowns in relationships have
- 02:49consequences for lots of things,
- 02:50including implementation.
- 02:53And I want to tell you a little
- 02:55bit about our gateway call study
- 02:56and this was a five year system
- 02:58demonstration that was funded
- 03:00through the US Children's Bureau and
- 03:02was conducted in partnership with
- 03:04Franklin County Children's Services.
- 03:05And I believe Connecticut also was one
- 03:08of the demonstration sites for these grants.
- 03:11And the purpose of this of this
- 03:13demonstration was to improve access
- 03:15to mental health services for kids
- 03:17who were involved in foster care.
- 03:19And we worked with Franklin
- 03:21County Children's Services,
- 03:22which is a county based child
- 03:25welfare agency here in Central Ohio
- 03:27to design and implement a service
- 03:30cascade that began with mental health
- 03:33screening and mental health assessment
- 03:35within the child's welfare system.
- 03:38And the assessments were then done by by
- 03:40Co located behavioral health clinicians.
- 03:43Based on the screening and the assessment,
- 03:45children were then supposed to be
- 03:47referred to treatment in the mental
- 03:50health system in the community.
- 03:51Service was for kids up to the age of
- 03:5418 and this was just for kids who are
- 03:56going into out of home placements.
- 03:59So sounds like it would make a lot of
- 04:01good sense considering the prevalence
- 04:03of mental health disorders among
- 04:05children in foster care so high and
- 04:07much higher than in the general population.
- 04:09And so our main question in
- 04:11the outcome evaluation was,
- 04:13well,
- 04:13did this care cascade improve
- 04:15access to mental health services
- 04:17and did kids get better?
- 04:19Did we see a reduction in symptoms
- 04:22and an improvement and functioning?
- 04:24And one of the things that we
- 04:26learned is that kids who received
- 04:28gateway call received three times
- 04:30the number of mental health visits
- 04:32compared to those in our comparison.
- 04:35We used a propensity score
- 04:37matched comparison condition.
- 04:39But when we took a look at whether or
- 04:42not children or the rate of mental
- 04:45health service access among kids,
- 04:47we saw that 46% in gateway call got
- 04:50access to mental health services.
- 04:52Of kids who screened positive
- 04:55in our screening process,
- 04:57only 46% got access to mental health.
- 05:00That means at least one specialty service
- 05:03visit compared to 33 in the comparison group.
- 05:06So even though there is a 13% difference
- 05:10in those in that percentage rate,
- 05:13it was not a statistically significant
- 05:16difference and 46% is pretty darn low,
- 05:19which raises questions about where,
- 05:23where did this intervention breakdown?
- 05:26On a surface,
- 05:27three times more services sounds
- 05:30wonderful and it is great.
- 05:32Why weren't we making the connection
- 05:34for more kids?
- 05:35So it's a $3,000,000 demonstration.
- 05:38So this was really troubling
- 05:40and despite the fact that 67% of the kids
- 05:43who were coming into our experimental
- 05:45condition were screening positive,
- 05:47so we were missing a lot
- 05:49of children along the way.
- 05:50So drawing on background
- 05:52and implementation science,
- 05:54we went back to take a closer look,
- 05:57component by component.
- 05:58And so this bar graph shows
- 06:00the distribution of children
- 06:02in our experimental condition.
- 06:04These were kids who came in through
- 06:06eight designated intake units in at the
- 06:11child welfare agency and the first bar,
- 06:14you'll want to follow the
- 06:15blue proportion of the bar.
- 06:17These are the percentage of kids that
- 06:20received the component of gateway call.
- 06:22So we screened almost 95% of kids
- 06:27who came into this intake unit.
- 06:29Of those kids,
- 06:3167 screened positive unless these
- 06:34were also with developmentally
- 06:36appropriate screeners or then we
- 06:38were able to complete assessments,
- 06:41full diagnostic assessments
- 06:43for 63% of these children,
- 06:45which is still really high.
- 06:47But then when we connected
- 06:49their child welfare records,
- 06:50screening and assessment records
- 06:52with Medicaid billing records,
- 06:54where we would be able to see did
- 06:57these kids get licensed mental
- 06:59health treatment in the community,
- 07:01We start to see exactly where
- 07:04this care cascade broke down.
- 07:06Which begs the question,
- 07:08what the heck happened in between
- 07:11assessment and getting served in the
- 07:13community in that period of time?
- 07:16One of we experienced over those
- 07:18five years a lot of disruptions
- 07:21in partnerships when we saw
- 07:24major collaboration breakdowns.
- 07:26There was a disruption in contracts
- 07:28with the Behavioral Health
- 07:29Assessment Team and other providers
- 07:31in the community who would have
- 07:33been providing evidence based
- 07:34mental health care for these kids.
- 07:36There was extraordinary worker
- 07:38turnover in both the child welfare
- 07:40and the behavioral health system,
- 07:43which disrupted those frontline
- 07:44partnerships that we rely on
- 07:46in practice to connect kids and
- 07:49families to care and to make
- 07:51sure that it's well coordinated.
- 07:53We saw a lot of variations in the way
- 07:56that frontline child welfare workers
- 07:58were referred and followed up on care,
- 08:01and we realized at the end that
- 08:04we did not engage a critical
- 08:06partner in the community.
- 08:08We were not engaging with some of
- 08:10our foster care providers in the
- 08:13community who were also responsible
- 08:15for making sure that kids were
- 08:18referred and followed up on service
- 08:21referrals to mental health care.
- 08:22So all around,
- 08:23this was a story of we were
- 08:25able to implement successfully
- 08:27within the child welfare system,
- 08:29but we didn't get to our ultimate
- 08:31desired outcome because our partnerships
- 08:33were not as strong as they needed to
- 08:36be between the child welfare system
- 08:38and the behavioral health system.
- 08:42So this goes back to what we know from
- 08:45the literature and what we know in theory
- 08:48about relationships and implementation.
- 08:50These social relationships,
- 08:52whether they are between individual
- 08:54clinicians working at the front lines,
- 08:57or organizations that are working in the
- 08:59community on behalf of a common population or
- 09:02among team members within a clinic setting.
- 09:05These relationships are critical because
- 09:07they defuse information that could be
- 09:11technical information about an innovation.
- 09:14They defuse expertise,
- 09:15and so information about how
- 09:18to use a new innovation,
- 09:21it diffuses social influence.
- 09:23We are, we are subject to
- 09:25influence by what our peers think.
- 09:27And when we hear about a successful
- 09:29example of a supervisor or a peer
- 09:32or someone else in our in our
- 09:34clinic about a successful use case,
- 09:37we might be more likely to
- 09:39adopt that later on.
- 09:40And then of course,
- 09:42especially for organizations,
- 09:43those relationships that are developed,
- 09:45they defuse resources,
- 09:47they're conduits for money,
- 09:49they're conduits for other types
- 09:51of of resources, influence,
- 09:53space, colocation.
- 09:55So these relationships are super important.
- 10:01So the next lesson that we learned
- 10:04is that our relationships not only
- 10:06does do breakdowns in collaborative
- 10:10relationships side sideline implementation,
- 10:12our relationships shape us
- 10:15in really important ways.
- 10:17And so this I'm going to share a
- 10:19little bit of information about
- 10:21a study that I that I did when I
- 10:24was a post doc back in the day.
- 10:27And this was with a group of 32
- 10:30children's mental health organizations
- 10:31that are in Saint Louis County,
- 10:34which is where I did my PhD before going
- 10:37over to North Carolina for my post doc.
- 10:40And these 32 organizations came together
- 10:42to implement trauma focused cognitive
- 10:44behavioral therapy in response to
- 10:46the rise of the number of kids that
- 10:49were coming into the mental health
- 10:51system with Post Traumatic Stress
- 10:53Disorder and really wanting to make
- 10:55a difference in terms of the quality
- 10:58and the amount of services that were
- 11:00available for kids and families.
- 11:01And so there the group of 32 organizations.
- 11:05This was led by the Missouri St.
- 11:08Louis County
- 11:11Children's Advocacy Center at the
- 11:13Missouri at University of Missouri.
- 11:14They, they organized a learning
- 11:17collaborative and they brought
- 11:18teams from these 32 organizations
- 11:20together because they thought
- 11:22that by bringing them together,
- 11:24they they'd be able to share
- 11:26learning and implement better.
- 11:28And so the first thing that we
- 11:30did together was just assess
- 11:31relationships at the beginning.
- 11:33So before you started implementing,
- 11:35before you started training on trauma Focus,
- 11:38CBT, exactly who do you go to for advice?
- 11:42And that was the first thing that we
- 11:44asked folks when they got started,
- 11:45because we know social influence matters.
- 11:48So this is an ego network analysis.
- 11:51And we asked each clinician from these
- 11:5432 organizations to nominate 5 people who
- 11:57they turn to for advice about serving
- 12:00kids with post traumatic stress disorder.
- 12:03And on average,
- 12:05clinicians nominated 3.9,
- 12:06so almost four people.
- 12:07So they had people to turn to for advice
- 12:10and 72% of the peers that they nominated
- 12:14for colleagues in their own own organization,
- 12:17which is not uncommon.
- 12:19But we also saw that 15%
- 12:22referred to other folks,
- 12:256% referred to colleagues
- 12:26in private practice.
- 12:27So outside of those those
- 12:30organizations that were part of
- 12:32this learning collaborative and
- 12:35about 5% referred to experts.
- 12:37So these were,
- 12:38these were kids in the child advocacy center.
- 12:41Now when you take a look at so a
- 12:45clinician might have this ego network
- 12:47of 3.9 or four other colleagues
- 12:50that they turn to for advice.
- 12:52But when you aggregate those
- 12:54findings at the network level,
- 12:56we can start to make some
- 12:58inferences about the structure
- 12:59of relationships in that network.
- 13:01And so using that data,
- 13:04we created a network diagram,
- 13:05which is the first step in a network
- 13:08analysis to visualize how this advice
- 13:11network looked in Saint Louis at the
- 13:14beginning of the Learning Collaborative.
- 13:16So through that nomination process,
- 13:18we identified 422 people who were
- 13:22providing advice to clinicians
- 13:24in Saint Louis about kids with
- 13:27post traumatic stress disorder.
- 13:29And this was after we cleaned up the
- 13:31data and removed references to Freud.
- 13:34So we we did a good job cleaning that data.
- 13:37And so each dot,
- 13:39each circle on these graphs
- 13:41represents a person, a clinician,
- 13:43and each line represents an
- 13:46advice seeking relationship.
- 13:48The triangle nodes,
- 13:49these are our experts,
- 13:51these are our child advocacy folks who
- 13:53are doing the training on trauma focus,
- 13:54CBT.
- 13:55And again this is before they began training.
- 13:59So what we can see here,
- 14:01we can use some network metrics.
- 14:06Here we go. So one of the things that
- 14:07we can start to observe just by taking
- 14:09a look at these graphs is that there is
- 14:12some disconnection within the network.
- 14:14We have a core group of folks that
- 14:16are sort of kind of connected with
- 14:17one another in very indirect ways.
- 14:19But then we have a lot of pockets
- 14:22out here on the periphery and we
- 14:24have a lot of folks who are not
- 14:25connected to anyone at all.
- 14:27And network analysis allows us to
- 14:29generate some whole network metrics
- 14:31that tell us just about the the level
- 14:33of connectivity within these systems.
- 14:36So density reflects the proportion
- 14:39of of actual ties to potential.
- 14:41So that we might read this as
- 14:45this is so you know,
- 14:47higher is better centralization,
- 14:49the degree to which the network is
- 14:52centralized around a few core individuals,
- 14:54the degree to which that it's clustered,
- 14:57the degree to which those advice
- 14:59seeking relationships are reciprocal.
- 15:01Because if I ask Doctor Teebs for
- 15:03advice and then Dr.
- 15:05Teebs asks me for advice,
- 15:06that's a much stronger relationship and
- 15:08that's a much stronger level of influence.
- 15:11And if it's, you know,
- 15:13I just ask Doctor Teebs for advice,
- 15:14which I totally would.
- 15:17And so agency homophily also reflects
- 15:20the degree to which that advice seeking
- 15:23those advice seeking patterns are governed
- 15:25by being in the same organization.
- 15:28So just at baseline just at the outset we
- 15:31got a sense for how this advice seeking,
- 15:34how this advice seeking network looked
- 15:37and and that we were already able to
- 15:39identify some patterns in terms of who
- 15:41is influential in this network which
- 15:43would be these faculty experts but
- 15:45that not everybody else was connected.
- 15:48The other lesson learned along the
- 15:49way is that just because folks are not
- 15:51connected at one minute doesn't mean
- 15:53that they won't be connected in another
- 15:55and that these relationships change.
- 15:56And so we followed up in with the
- 15:59same type of data collection with
- 16:01these clinicians at two other time
- 16:04points and we were able to take a
- 16:06look at how that network changed.
- 16:09So for the background,
- 16:10the Learning Collaborative Model that
- 16:12was used to help support implementation
- 16:15across these 32 organizations is
- 16:17based on the Institute for Healthcare
- 16:19Improvements Breakthrough Series and
- 16:21Learning Collaborative Model and it is
- 16:24steeped in quality improvement practices.
- 16:26It brings together teams
- 16:28from multiple agencies.
- 16:30It emphasizes shared learning and influence.
- 16:33So theoretically,
- 16:34we would be not only building networks,
- 16:36but also activating them in
- 16:39support of implementation.
- 16:40And it was intended,
- 16:41this model was intended to not only
- 16:44build relationships within teams among
- 16:46clinicians from the same organization,
- 16:49but also build relationships
- 16:51among clinicians across teams
- 16:53and across organizations.
- 16:55And so there's some preparatory
- 16:57work that agencies do before they
- 17:00begin the learning collaborative.
- 17:02Then they come together for three
- 17:04in person learning sessions over
- 17:06the duration of about a year or so.
- 17:07And in between those in person
- 17:10learning sessions, they take what
- 17:11they learn and begin implementing
- 17:13it using plan to study at cycles,
- 17:16which is classic quality improvement work.
- 17:18And in between those teams are supported
- 17:22using coaching calls and team calls.
- 17:25There's web support and other
- 17:26types of support to use quality
- 17:28improvement techniques.
- 17:29So it's a very intensive model
- 17:32for supporting implementation and
- 17:34really scaling across the region.
- 17:36There's some questions about
- 17:38how they work though.
- 17:39And so our theory was that they work
- 17:42potentially by building networks.
- 17:44So this bar on the left reflects
- 17:46that breakdown of those ego
- 17:48network partnerships at Time 1.
- 17:50So 72% of folks that were being
- 17:54asked for advice about treating
- 17:56post traumatic stress disorder
- 17:58among children at time at the end
- 18:00of the Learning Collaborative,
- 18:01that was still the most dominant
- 18:04source of advice.
- 18:05But we've got to see that there
- 18:07were some significant changes in the
- 18:10proportion of these ego networks.
- 18:12So we saw a significant reduction
- 18:15of outside individuals of the other
- 18:17folks that were being asked for advice.
- 18:20We saw a significant reduction in
- 18:22the number of private practitioners
- 18:24who were being asked for advice
- 18:26about treating Trauma focus or about
- 18:28implementing trauma focus CBT.
- 18:31And we saw a significant increase
- 18:34in the number of times that folks
- 18:36were asking the experts,
- 18:38the learning collaborative leaders for
- 18:40advice about post traumatic stress disorder.
- 18:43So we did see a shift in those ego networks.
- 18:46Now this doesn't look like,
- 18:47you know,
- 18:4872% to 66%.
- 18:50This does not look like a drastic
- 18:53difference at the individual level,
- 18:55but when we extrapolate and bring
- 18:57it out to the systems level,
- 18:59these minor changes resulted in some
- 19:02pretty major changes at the network level.
- 19:06So this compares the network
- 19:08metrics between learning session
- 19:09one and learning session three.
- 19:12We're still dealing with the same 422
- 19:15individuals who had been nominated.
- 19:17Over time we saw an increase in the
- 19:19isolates where the people who are
- 19:22not connected and these happened
- 19:23to be people who were not part
- 19:26of the learning collaborative.
- 19:28We did see in we cite we saw a slight
- 19:30decrease in density which means
- 19:33that the overall connectedness,
- 19:35but we saw an increase in the centralization.
- 19:38We saw that there was increasing
- 19:40clustering among folks in the
- 19:42learning collaborative who are
- 19:44asking one another for advice,
- 19:46who are leaning on one another
- 19:48for support to treat kids with
- 19:50post traumatic stress disorder.
- 19:51We saw an increase in reciprocity.
- 19:53So a strengthening of these advice,
- 19:55sharing relationships.
- 20:01So the key takeaways here is
- 20:02that there was more isolates,
- 20:04it was more centralized and we
- 20:06saw these stronger relationships.
- 20:08So these relationships can
- 20:09change over time and they can
- 20:12change during implementation.
- 20:14We did a deeper dive into trying
- 20:17to explain why we would see some
- 20:19of these changes and this is using
- 20:22exponential random graph modeling to
- 20:25understand predictors of tie formation.
- 20:27So what would predict someone forming
- 20:30a new advice seeking tie over the
- 20:33course of the learning collaborative
- 20:35and some of our key takeaways.
- 20:37And this is framed in terms
- 20:39of transactive memory systems,
- 20:40which is an information seeking
- 20:43or communication theory that
- 20:45expertise quality is important.
- 20:47We saw that being a faculty expert or
- 20:50supervisor was associated with forming
- 20:52new ties or being a source of information,
- 20:55a source of advice.
- 20:57So we know that expertise
- 20:58quality is important.
- 21:00We saw that being in the same organization
- 21:03and also being from the same discipline,
- 21:06social workers asking advice
- 21:07of other social workers,
- 21:08psychologists asking advice of
- 21:10other psychologists that that was
- 21:12associated with forming a new tie or
- 21:15maintaining an advice seeking tie,
- 21:17which reinforces how important
- 21:19accessibility both physical proximity
- 21:21but also social similarity might be
- 21:24for shaping the development of these
- 21:27relationships for implementation.
- 21:30We also saw that having a prior
- 21:32tie or being connected in some
- 21:35way either directly or indirectly
- 21:37to others is also important for
- 21:40shaping and ties that we build.
- 21:41We build on prior relationships.
- 21:44It's much easier to build a tie with
- 21:47someone that's already there to either
- 21:50to either increase the frequency or
- 21:53to reciprocate advice seeking and
- 21:55sharing or to connect through triads.
- 21:58So that's the concept that if I'm going
- 22:01to pick on Doctor Elizabeth Connors here.
- 22:03So if Elizabeth asks Jack for
- 22:06advice and I ask Jack for advice,
- 22:10that theory would suggest that
- 22:12over time by us both virtually
- 22:14being connected to Doctor Teves,
- 22:16that we would then ask each other for advice.
- 22:18And that's exactly what we saw happening.
- 22:20So we that's how that explains this
- 22:24clustering phenomenon that we saw over time.
- 22:26So we really do build on these existing
- 22:29relationships when we are looking to
- 22:32build new ones over time and this has
- 22:35important implications for what we
- 22:37might expect later and when we are trying to.
- 22:39Very deliberately build these networks and
- 22:43build these partnerships for implementation.
- 22:46So this led to a series of questions about
- 22:50how exactly could we build networks,
- 22:53Can we be more thoughtful,
- 22:55planful,
- 22:56strategic in the field of implementation?
- 22:59We're all about building and advancing
- 23:02the science of implementation strategies,
- 23:05these deliberate efforts to integrate
- 23:08and sustain evidence based practice
- 23:11into routine care systems.
- 23:12And if we know relationships are
- 23:15important for implementation,
- 23:17are there strategies that we can use
- 23:20to deliberately build the system in a
- 23:22way that will support implementation
- 23:24over the long home?
- 23:25And so with a with my colleague, Dr.
- 23:28Reza Yousafi Murai,
- 23:29who's at the University of Rochester,
- 23:31we started thinking about
- 23:33network building interventions.
- 23:35And Tom Valenti has done a
- 23:36lot of work in this area.
- 23:38He has a new book, I believe,
- 23:40about network interventions.
- 23:42These are purposeful efforts to use
- 23:45social networks or social network data.
- 23:47And he characterized 4 different
- 23:50types of network interventions.
- 23:52These are individuals where we
- 23:54might identify a champion to lead
- 23:56our implementation efforts or other
- 23:58types of system change efforts.
- 24:00Maybe we use a segmentation approach
- 24:03where we would I use network data to
- 24:06identify groups where we might drop in
- 24:09an intervention or prioritize for an
- 24:12experiment or a change of some type.
- 24:15Induction that refers to using networks to
- 24:19simulate interactions and promote diffusion,
- 24:22so relying on those existing
- 24:24networks to spread messages.
- 24:26But the one that we thought was most
- 24:30related to implementation strategies were
- 24:33these alteration types of interventions.
- 24:36These are deliberate attempts to
- 24:38change the networks either by adding
- 24:41or deleting people or organizations
- 24:43from the network,
- 24:45adding or deleting links that
- 24:46are in the network,
- 24:47those pair wise relationships.
- 24:49We know that a few tweaks in those
- 24:52relationships from the learning
- 24:53collaborative study can go a long way
- 24:56in terms of shifting the structure
- 24:58or potentially rewiring the links
- 25:00in terms of increasing the strength
- 25:03or decreasing the strength or
- 25:05changing the type of resource or
- 25:08the content of those relationships.
- 25:10So one of our in some of our early meetings,
- 25:14so Rosa and I met at the dissemination
- 25:18and implementation Research
- 25:20conference back in 2016 as like blown
- 25:23network social network analysts and
- 25:26implementation scientists and both
- 25:28really excited about this area.
- 25:30And so we started by looking at the
- 25:33Eric taxonomy of implementation strategies.
- 25:36The expert recommended implementation change.
- 25:39I I just what's your bad acronym and
- 25:42Eric is an acronym not a person but
- 25:44the the taxonomy of implementation
- 25:46strategies we were thinking about
- 25:48think about all the implementation
- 25:50strategies that are in the taxonomy that
- 25:53reference relationships in some way we do.
- 25:57We advocate that folks use
- 25:59strategies like build a coalition.
- 26:01Well that's building relationships
- 26:03among entities for the purposes of
- 26:06of implementation. Create a new team.
- 26:10Promote network weaving.
- 26:11Can you explain what that means to me?
- 26:14I would appreciate it.
- 26:15I'm still a little confused.
- 26:16Create a learning collaborative,
- 26:18which we knew from the Saint
- 26:20Louis study was an implementation
- 26:22strategy and we knew that those
- 26:24partnerships changed over time.
- 26:26Develop academic partnerships between
- 26:28community partners and researchers.
- 26:30Develop resource sharing agreements.
- 26:33So these relationship building
- 26:35approaches were inherent in our Eric
- 26:38taxonomy and they connected with this
- 26:40idea of a of a network alteration
- 26:43intervention where we were deliberately
- 26:45trying to build new relationships or
- 26:49alter those relationships in some way.
- 26:52So we embarked on a systematic
- 26:54scoping review and I will not share
- 26:57how many years that it took us to
- 26:59do the systematic scoping review,
- 27:02but we come the literature not just
- 27:04in healthcare but across a variety
- 27:07of disciplines to identify studies
- 27:09that tested or examined network
- 27:13alteration interventions.
- 27:14Now not all of those studies characterize
- 27:16them as network alteration interventions.
- 27:19So we wanted to be very thoughtful
- 27:21about including only those studies that
- 27:24looked at network change over time.
- 27:26So at least two data points and where
- 27:28there was a sufficient discussion
- 27:30about the type of intervention that was
- 27:33being used to change those networks.
- 27:36And through an iterative synthesis process,
- 27:38we developed a typology of eight
- 27:41strategies or eight types of network
- 27:44building interventions that we
- 27:46think could be potentially useful
- 27:48in implementation and elsewhere.
- 27:50So we found three types of context
- 27:54based strategies.
- 27:55So these are interventions that try to
- 27:58change the larger environment of the network,
- 28:01including creating a group like
- 28:04creating a coalition,
- 28:05changing the environment.
- 28:07So this might be a natural
- 28:09shift in community needs,
- 28:11maybe this is a shift in the
- 28:15regulatory environment or change the
- 28:17composition like introduce a mentor.
- 28:19These environmental changes,
- 28:20prompt shifts in the way that
- 28:23we connect with one another.
- 28:26And so it is an indirect intervention
- 28:28that's intended to leverage sort
- 28:31of those naturally occurring
- 28:33partnerships that we have.
- 28:34And our natural tendency is to shift
- 28:36the way that we partner with one
- 28:37another in those environmental.
- 28:39In those environmental changes,
- 28:42we identified 4 actor based strategies.
- 28:44So these are strategies that target
- 28:47individuals within the network.
- 28:49These might involve changing skills,
- 28:51so training folks on social skills or
- 28:54or how to how to be a better partner,
- 28:57or how to be or how to ask for advice,
- 29:00or how to ask or or how not to be lonely.
- 29:04We found a lot of literature in
- 29:07the loneliness field,
- 29:08changing knowledge so helping
- 29:10folks understand what their larger
- 29:12network looks like,
- 29:13where there are gaps and where
- 29:15there are strengths,
- 29:16under the premise that when we're
- 29:18more aware of our environment,
- 29:19we might work within it a little differently.
- 29:22Changing prominence.
- 29:23So elevating an individual as a champion
- 29:26or some other type of leader within
- 29:29the network can automatically shift
- 29:31the way that others partner with that person.
- 29:34Alternatively,
- 29:34in the bullying literature,
- 29:36we also see the same type of strategy
- 29:38work in the opposite direction,
- 29:41where we try to deemphasize an individual
- 29:44that might be diffusing negative
- 29:47negative behavior or negative types
- 29:49of resources throughout the network.
- 29:52And then the 4th actor base strategy
- 29:54was around changing the motivation,
- 29:56so dropping an incentive in
- 29:59there for partnerships.
- 30:01Whether it was very deliberate or you know,
- 30:04sometimes the you know,
- 30:05you might have a motivation to write
- 30:08a paper together that's a motivation
- 30:10that might stimulate a new partnership
- 30:13between individuals in the network.
- 30:15And then the 8th strategy that we
- 30:18identified were these tie based strategies.
- 30:20These are the ones where it's
- 30:22a it's almost a very,
- 30:26I'm going in with a scalpel almost.
- 30:28I am not a surgeon, I'm not a I'm not
- 30:30even a a physician even though I'm
- 30:32in general attorney for medicine.
- 30:34You know this is going in and
- 30:36operating on a particular tie,
- 30:39one tie or a specific type of
- 30:41tie in the network and this is
- 30:43by changing the relationship.
- 30:45So maybe it is dissolving
- 30:48that pair wise relationship,
- 30:50maybe it is specifically brokering that
- 30:52relationship or maybe it's building
- 30:55on that relationship or changing the
- 30:57way that that relationship works.
- 30:59So we can think about this in the
- 31:01context of service delivery systems.
- 31:03There are two organizations that
- 31:05maybe refer clients to one another
- 31:08and we go in and we say can't
- 31:10refer clients to one another.
- 31:12What if you developed a
- 31:13joint program together.
- 31:14So that would that's an example of a tie
- 31:17based strategy or a tie based intervention.
- 31:19And so we just published that last
- 31:22year and we're very proud of it
- 31:24and we're looking for examples and
- 31:26opportunities to begin bringing
- 31:28this into the implementation field.
- 31:30And the reason that we did this
- 31:32was to help further specify some
- 31:35of those more relationally focused
- 31:38implementation strategies.
- 31:40I want to share a little bit more.
- 31:41So the third,
- 31:42third set of studies that I wanted
- 31:45to share about were building on this
- 31:48theme about tie based relationships.
- 31:50We knew from our learning collaborative
- 31:53study that you know small changes
- 31:55and a few relationships can have
- 31:58resounding effects on the larger system.
- 32:01And so at the organizational level,
- 32:04we want to be able to understand
- 32:06exactly what kinds of tie based
- 32:08relationships might we want to build
- 32:10or might be want to target and in
- 32:13particular what can we do to help
- 32:16strengthen those relationships.
- 32:19There's a history of large
- 32:21demonstration projects and network
- 32:23building studies that have been done
- 32:26in mental health service delivery
- 32:27over the years by Keith Proband,
- 32:29Brent Millward and Public Administration,
- 32:32Joe Morrissey,
- 32:33Bob Rosenheck and Mental
- 32:35Health Services Research.
- 32:36And these series of demonstration
- 32:39projects throughout the 80s,
- 32:41the 90s and the early 2000s demonstrated
- 32:43to us that just building relationships
- 32:46is not necessarily going to make
- 32:49a difference for client outcomes.
- 32:52And that more relationships by trying
- 32:54to improve the density of these
- 32:56relationships by hoping that everybody
- 32:58comes together and everybody works
- 33:00with one another and everybody refers
- 33:02that more is not necessarily better.
- 33:05That really what has been tied to
- 33:08improvements in client outcomes is this
- 33:11idea that a very strong partnerships
- 33:13among small groups of organizations
- 33:15that networks that are organized
- 33:18around very intensely collaborating
- 33:20small groups of organizations that
- 33:22in a sense are really integrating
- 33:25their work together both at the
- 33:27front line and also operationally
- 33:29administratively that these are the
- 33:31types of groups that are likely to help
- 33:35produce better outcomes rather than
- 33:36trying to make everybody work with everyone,
- 33:38which is really hard.
- 33:40We only have 24 hours a day.
- 33:42So this motivated a next series of studies
- 33:46and we're developing a tool kit.
- 33:47Well, we did develop a tool kit
- 33:50called Collaborating across Systems
- 33:52for Program Implementation CASPI.
- 33:54And this work was funded by the
- 33:55National Institute on Drug Abuse
- 33:57and the Robert Wood Johnson
- 33:59Foundation System for Action program.
- 34:00And our goals were to examine and
- 34:03specify the specific ways that
- 34:05agencies were working with one another,
- 34:07the specific time based relationships
- 34:09that were being developed to
- 34:12implement an intervention at the
- 34:14intersection of child welfare and
- 34:16substance use treatment systems.
- 34:18And it was intended to inform a toolkit.
- 34:21We leveraged a naturally occurring
- 34:22roll out of an evidence based practice
- 34:25here in Ohio and we use mixed methods,
- 34:27multiple case study and so this
- 34:30is this project is being carried
- 34:32out in the context of Ohio START.
- 34:35Start is Sobriety Treatment and
- 34:37Recovery teams which is an evidence
- 34:40based model for child welfare agencies
- 34:44to help identify parents who are
- 34:46coming into the system because of
- 34:48parental substance use disorder.
- 34:50In Ohio,
- 34:51especially at the rise of the opiate crisis,
- 34:53we saw a dramatic increase in the
- 34:55number of kids going into foster
- 34:58care because their parents had some
- 35:00type of substance use disorder.
- 35:02And we also know from the literature
- 35:04and from our experience experiences
- 35:06that because of the difficulty in
- 35:09treating substance use disorder,
- 35:11these families were less likely to reunify.
- 35:14These were families that, you know,
- 35:16ended up staying separated and
- 35:18their children ended up going,
- 35:20you know, persisting in foster care.
- 35:22Termination of parental rights,
- 35:24that is incredibly traumatic for families.
- 35:26And so START was developed by Tina
- 35:29Willauer at Children and Family Futures
- 35:31originally in Cuyahoga County which
- 35:34is the Cleveland area here in Ohio.
- 35:37It was originally developed for these
- 35:41families and we we know there was a
- 35:44three county demonstration in Kentucky
- 35:47before it was adopted here in Ohio.
- 35:50And if they were able to demonstrate
- 35:52that this particular model expedites
- 35:54parents access to treatment and
- 35:56improved treatment retention,
- 35:58parents were able to demonstrate
- 36:00higher levels of sobriety.
- 36:01And most it's important to me it
- 36:03kept parents and kids together
- 36:05before and after the intervention
- 36:07start is a multi component model.
- 36:09And so the way that it works here in Ohio
- 36:12is that when a child welfare case opens,
- 36:15initially,
- 36:15there's a screening that's done.
- 36:19And I did.
- 36:22We are, we're wrestling a little bit right
- 36:24now about whether to do universal screening,
- 36:26whether there's capacity
- 36:28to do universal screening,
- 36:29which as a researcher I'm like,
- 36:30yes, we should do this.
- 36:31But as a practitioner,
- 36:32I also understand some of the resource
- 36:35constraints that we've got in the field.
- 36:37But the idea is that when a
- 36:39child welfare case opens,
- 36:40so when there is sufficient
- 36:42information to warrant opening a child,
- 36:44significant information about a risk
- 36:46to the safety of children in the home,
- 36:49that it warrants opening the case.
- 36:51Ideally,
- 36:52A Screener for substance use
- 36:54disorder is completed.
- 36:55And if the Screener is positive,
- 36:57ideally those parents are
- 36:59referred to the START program in
- 37:01their county within 14 days.
- 37:03Within four days they have a shared
- 37:06decision making meeting which involves
- 37:08child welfare caseworkers, supervisors,
- 37:10behavioral HealthPartners from the
- 37:13organization and most importantly,
- 37:16parents and parent advocates get together
- 37:19around the table to talk about the
- 37:22case plan and make decisions together
- 37:24about the next course of action.
- 37:26Within seven days of that
- 37:28shared decision making meeting,
- 37:30parents are connected with
- 37:31a family peer mentor.
- 37:32This is someone with lived experience
- 37:35of both recovery and child welfare
- 37:38experience and I personally think
- 37:40is the magic of this model.
- 37:42And so they have intensive
- 37:44contact with this family, peer,
- 37:45mentor, At the same time,
- 37:47they're getting referred for a mental health
- 37:50or substance use disorder assessment.
- 37:52They're getting into treatment and they
- 37:55are expected to complete 4 treatments.
- 37:57All of this is supposed to happen in 38 days,
- 38:01Doesn't always happen.
- 38:03It very rarely happens in 38 days
- 38:05because it's very difficult to implement
- 38:08all of these components to align them
- 38:11across child welfare and substance
- 38:13use treatment systems and make sure
- 38:16that they're happening so quickly.
- 38:18Like the gateway call study that
- 38:20I began with START reminds me
- 38:23so much of that because it is,
- 38:25it is a service cascade,
- 38:26it's a clinical pathway that
- 38:29requires really tight alignment not
- 38:31only within these systems and the
- 38:33components that are delivered within
- 38:36child welfare and substance use,
- 38:38but such close alignment across
- 38:41those systems.
- 38:42In fact,
- 38:43sometimes the family peer mentor
- 38:45is employed by the substance
- 38:47use treatment organization.
- 38:48You know,
- 38:49the substance use treatment
- 38:50clinicians need to be part of the
- 38:52shared decision making meetings.
- 38:53So there's a lot of points of integration
- 38:56across these systems with this model.
- 38:58And thinking about that first hard
- 39:01lesson learned about how relationships
- 39:03can disrupt implementation,
- 39:05we had lots of very,
- 39:07very early conversations with our partners.
- 39:10And our partner for this particular
- 39:12work is the Public Children's
- 39:14Services Association of Ohio, TCSAO.
- 39:16And they're a nonprofit organization
- 39:19that represents all 85 county child
- 39:22welfare agencies here in the state.
- 39:24And they have been,
- 39:26they've taken the leadership
- 39:28of implementing Ohio Start,
- 39:29so they provide implementation support
- 39:33training for all of these counties.
- 39:35And we had some very early conversations
- 39:38at first the model first pulled out
- 39:40with 17 counties in Southeastern Ohio,
- 39:42which is predominantly the Appalachian
- 39:44region of the state where we saw
- 39:46those the highest rates of foster
- 39:49care entry because of parental Sud.
- 39:51We had some very,
- 39:52very early conversations about the
- 39:54lessons that we learned in gateway
- 39:56call and how we need to really
- 39:58focus on these relationships.
- 40:00And so on their end,
- 40:02their implementation support,
- 40:03their technical assistance
- 40:05providers do help agencies.
- 40:07They have been coaching agencies to develop
- 40:10those partnerships early on across systems.
- 40:13But at the same time,
- 40:14we developed this research,
- 40:16these research studies together
- 40:19thinking like, oh,
- 40:19this is a good opportunity.
- 40:21We begin to understand these
- 40:23phenomenon a little bit more.
- 40:25And so our studies rely or
- 40:27we draw on a variety of data sources.
- 40:29We drew. We collected contracts
- 40:32and memorandums of understanding
- 40:33between child welfare and substance
- 40:36use treatment organizations.
- 40:37We learned a lot about contracting
- 40:40capacity in public child welfare agencies.
- 40:43And as a side note, when I went to
- 40:45social work school as a master student,
- 40:47I never thought, you know, 20 years
- 40:50later I'd be so fascinated by contracts.
- 40:52So go figure.
- 40:53But they're really interesting.
- 40:55We also did small group interviews
- 40:59across 17 counties,
- 41:00ended up being 48 small group interviews.
- 41:02We interviewed folks on the
- 41:04child welfare side,
- 41:05folks on the behavioral health side.
- 41:08We this also happened.
- 41:10This also happened in between COVID,
- 41:13we started and then COVID happened
- 41:15and then we had to take a break
- 41:17because of COVID mitigation
- 41:20measures and and shutdowns.
- 41:23And so keep that in mind as you're
- 41:25as you're listening to our results
- 41:27then we brought everyone together.
- 41:28So after we did the interviews
- 41:30and the contract analysis,
- 41:31we brought our partners together.
- 41:34This involved our PCSAO partners.
- 41:37It involved the model purveyors.
- 41:39We also had partners from
- 41:40the Behavioral health system,
- 41:41from the Ohio Association of County
- 41:44Behavioral Health Authorities and the Ohio
- 41:46Council of Behavioral Health Providers.
- 41:48We brought them all together to try
- 41:51to make sense of our results and to
- 41:54identify and begin to specify the
- 41:56specific ways agencies were collaborating.
- 41:59In the meantime,
- 42:00we were also relying on case records,
- 42:02worker surveys and we integrated all of
- 42:06these data using coincidence analysis.
- 42:08And there's some preliminary findings
- 42:10that are under review right now,
- 42:12but that's the the findings that
- 42:14I wanted to share with you because
- 42:16they relate back to this idea about
- 42:18exactly how do we build these
- 42:20tie based relationships,
- 42:21our qualitative work and our
- 42:23expert panel together,
- 42:24we identified 8 or 7 strategies
- 42:26that these agencies were using to
- 42:29develop partnerships between child
- 42:31welfare and substance use treatment.
- 42:34Oops,
- 42:35sorry.
- 42:35And so we had three strategies that
- 42:38they were using to staff the program.
- 42:41So these were occurring at the
- 42:43executive or administrative level.
- 42:44These were agency leaders talking
- 42:47with one another about developing
- 42:50contracts with one another,
- 42:52Family peer mentors with lived experience.
- 42:55Many child welfare agencies,
- 42:57which are governmental entities governed
- 43:00by public agency workforce regulations,
- 43:03have a lot of difficulty
- 43:06establishing a new position,
- 43:08a new specialized position,
- 43:10and often involved negotiations
- 43:11with their labor unions.
- 43:13If a position was able to be
- 43:16established that those individuals
- 43:17needed to pass a background check in
- 43:19order to be employed and people with
- 43:22lived experience might have had a
- 43:23more recent felony experience that
- 43:25will preclude them from being the
- 43:27type of experience that we want to
- 43:29bring to this to this intervention.
- 43:32But because of regulations they couldn't
- 43:34be hired within the child welfare system.
- 43:36So there were a lot of contracting
- 43:38arrangements with behavioral health
- 43:40organizations to bring the family
- 43:42peer mentor into the behavioral
- 43:44Health Organization and work then
- 43:45in a Co located
- 43:47way which was the 2nd strategy
- 43:49within the child welfare system.
- 43:51So we've got administrators hammering
- 43:53out contracts and memorandums of
- 43:55understanding around this position.
- 43:57We had them working together
- 43:59to figure out how they were.
- 44:01We're going to Co locate the family
- 44:03peer mentor of behavioral health
- 44:06service provider employee within
- 44:08the child welfare system which is
- 44:10a public agency to make sure that
- 44:13they've got access to records,
- 44:14supervision resources and then
- 44:16of course how they were going to
- 44:19supervise these teams across systems.
- 44:22So these were very much administrative
- 44:25level strategies that that we were
- 44:27seeing and they were not as common
- 44:29as we would have expected to see.
- 44:30That's what it is a bit of thought.
- 44:33Then we also saw agencies,
- 44:35their administrators and then their
- 44:37supervisors or clinical program
- 44:39directors working together to
- 44:40try to figure out about how will
- 44:43we help bridge the systems for
- 44:44the parents that are coming in.
- 44:46And so we saw two strategies that agencies
- 44:49were using to promote service access.
- 44:52So again there might have been a
- 44:54contract or memorandum of understanding
- 44:56to expedite service access.
- 44:58Behavioral health services
- 45:00notoriously have wait lists.
- 45:01Especially in our rural and
- 45:04Appalachian communities where we have,
- 45:06you know, service deserts,
- 45:07there could be 6 month or a year wait list.
- 45:11And we know from substance abuse
- 45:13if for substance use disorder,
- 45:15if someone's ready to go to
- 45:17treatment that that could be,
- 45:18you know that that's a real that's
- 45:20a huge barrier if if they're
- 45:22not able to get treatment,
- 45:23when they're ready to go to treatment.
- 45:25Also in the context of
- 45:27the child welfare system,
- 45:28parents have 12 months to work a
- 45:31case plan and be able to demonstrate
- 45:34progress in in their substance use
- 45:36disorder treatment before going to
- 45:38a judge where the judge makes the
- 45:40determination about what's going
- 45:41to happen with their children.
- 45:43And so if especially considering
- 45:45that return to use is common in
- 45:48substance use disorder treatment,
- 45:50you know those wait lists have
- 45:53resounding consequences for families.
- 45:55And so in order to implement this
- 45:57model and make sure that parents
- 45:59could get treatment,
- 46:00to get treatment quickly,
- 46:02demonstrate progress,
- 46:03and ultimately reunite with their
- 46:05children before that 12 month time is up,
- 46:09they really needed to work together
- 46:11to see if they could circumvent
- 46:12those wait lists,
- 46:14which introduces a whole other
- 46:15set of ethical issues.
- 46:17But you know,
- 46:19they really work together to try to
- 46:21make these workarounds within the
- 46:23system and the resources that they had.
- 46:25And we also saw instances
- 46:27of referral protocol.
- 46:28So really being thoughtful
- 46:29and streamlined about,
- 46:31you know,
- 46:31how exactly what information do we
- 46:33need to send to this provider in
- 46:35order to get our parent connected.
- 46:38Who do I need to talk to?
- 46:39I need to get this parent at
- 46:41at the front door,
- 46:42which was much more of a
- 46:45frontline collaboration strategy.
- 46:46Then we also saw two examples
- 46:49of how frontline workers were
- 46:51working together to collaborate
- 46:53across systems for implementation.
- 46:55So those shared decision making meetings
- 46:57was a platform for so much case plan
- 47:00work and collaboration around the case
- 47:02plan and making sure that those services
- 47:05that were being offered through the
- 47:07child welfare system like parenting,
- 47:10parenting classes and other types of
- 47:12concrete resources that were being
- 47:13provided were able to be aligned with the
- 47:15use disorder treatment that they were
- 47:17getting in the behavioral health system.
- 47:19And then of course data sharing
- 47:22which is never easy.
- 47:23So there was a lot of time and
- 47:25attention focused to how we share
- 47:27information across these systems in
- 47:29a way that still respects the dignity
- 47:32and confidentiality of the parents.
- 47:33But we're able to continue to do our work
- 47:37together and make informed decisions
- 47:39about child safety and parent progress.
- 47:41So we recently, just two weeks ago,
- 47:45that paper got published
- 47:47in Implementation Science.
- 47:48We also,
- 47:48if you're interested in this kind of work,
- 47:51we also specified the causal mechanisms
- 47:54that at least we believe predict or
- 47:57explain how these types of strategies
- 48:01align these organizations across systems,
- 48:03why we think it leads to better
- 48:06implementation outcomes and why
- 48:07we think it leads to better client
- 48:09outcomes in the long run.
- 48:10And so if you're interested in
- 48:12testing hypotheses in this area,
- 48:14come talk to me,
- 48:15I would love,
- 48:16I would love for folks to to join me
- 48:18and and begin looking at this in a
- 48:21little bit more of a granular level.
- 48:23So that's where we are.
- 48:25Our next steps in this in this program
- 48:29of work is to begin trialling some
- 48:31of these strategies or trialling and
- 48:34begin testing programs where we can
- 48:37support agency leaders to use these
- 48:40strategies to use them consistently
- 48:42and well to build partnerships
- 48:44across systems and understand the
- 48:47impact on implementation.
- 48:48And so we,
- 48:50we've been working together with our
- 48:53community partners and our research teams.
- 48:56We've got a proposal that's was
- 48:58under review that we're going to
- 49:00have to resubmit if that's OK,
- 49:02always more work to do.
- 49:04So the last thing that I wanted
- 49:07to chat about is your partners and
- 49:09you so are the relationships that
- 49:12are developed in implementation.
- 49:14You know,
- 49:15we've been talking about the
- 49:17relationships among clinicians
- 49:18or relationships among providers
- 49:20and organizations.
- 49:21There is another critical relationship
- 49:23here that we need to talk about and
- 49:25that is the relationship that we
- 49:27have with our community partners.
- 49:28Implementation is is something,
- 49:30you know,
- 49:31the purpose of implementation science
- 49:33is to understand strategies that are
- 49:35going to work in the real world.
- 49:37And so that means that for a lot of
- 49:39the work that we do in this field,
- 49:41we need to actually work with
- 49:42organizations in the real world.
- 49:44We have to develop those community
- 49:46partnerships and you know, that's not easy.
- 49:49You know,
- 49:50not every community partner wants to
- 49:53partner on research. They take time.
- 49:56They're very resource intensive.
- 49:58Sometimes it doesn't work out
- 50:00according to plan and that can
- 50:02be problematic if you know,
- 50:03if your early career on the 10
- 50:04year clock you're thinking about
- 50:06like can I get publications,
- 50:07can I get a grant proposal,
- 50:09can I get grant funding within,
- 50:11you know the five or six years that
- 50:12I have in order to demonstrate this.
- 50:14And you know partnership development
- 50:16does not happen overnight and it
- 50:19could take five or six years just
- 50:20to be at a point when you are ready
- 50:23to collaboratively design a study
- 50:25that you submit for federal funding.
- 50:27So these are complicated relationships
- 50:30and it bears discussion because we need
- 50:33to have them in order to advance this field.
- 50:36And so this part is,
- 50:37is more about my experience and my,
- 50:40my thoughts which I welcome to be
- 50:43and disagreement about you know,
- 50:45but the way that we work together,
- 50:47some of the things that I've observed
- 50:49over time is that the way that we
- 50:51work together changes depending
- 50:52upon how long we work together and
- 50:54and where where our projects are.
- 50:56You know,
- 50:57you might have those initial
- 50:59conversations and I was really
- 51:01trying to reflect on what it was
- 51:03like when I first moved to Ohio and
- 51:06and wanted to develop partnerships
- 51:08with local organizations.
- 51:09It's very consistent with Ohio
- 51:12State's land grant mission.
- 51:14And so thinking about what that looked
- 51:16like and how those conversations
- 51:18played out and how, you know,
- 51:20a nervous 30 something who's an
- 51:23introvert approached, you know,
- 51:24cold calling organizations about like,
- 51:26hey, you know,
- 51:27do you want to do something together?
- 51:29Do you want to partner together?
- 51:31And so you might have those initial
- 51:34conversations with folks to try
- 51:36to test out the water.
- 51:37And that looks different than when
- 51:39you have a partner and you're ready
- 51:41to begin planning a study and then
- 51:44when you've got to study concept,
- 51:45when you're really like, OK,
- 51:47we're going to do this now,
- 51:48How do we move our partnership
- 51:50from just these plans to actually
- 51:52getting this off the ground?
- 51:54And then when you get that,
- 51:55those projects off the ground together,
- 51:57there's a whole other set of
- 51:59challenges that some you could have
- 52:01predicted but many that you can't.
- 52:03And it doesn't matter if you
- 52:04predicted them or not.
- 52:05They're challenges that you're
- 52:07going to have to address over time.
- 52:09And so I just wanted to.
- 52:12One of my partners from PCSAO,
- 52:14Fawn Goodell,
- 52:15she and I went out to Saint Louis
- 52:18for the Implementation Research
- 52:20Institute back in 2019, I believe.
- 52:23And we did a session about working
- 52:25with your community partner.
- 52:27And so in preparation for that,
- 52:30I was like,
- 52:31you know,
- 52:32I think we should talk about like
- 52:33what our partnership looked like
- 52:35and like all the silly questions
- 52:36I asked you along the way and
- 52:38all the questions you wish I had
- 52:40asked you along the way or that
- 52:42you wish you had asked me.
- 52:44And so we,
- 52:45we put together a list of
- 52:47questions that's on our project
- 52:48website and I'll share the link
- 52:50with you at the end of the presentation.
- 52:52But I think that each step
- 52:54of that relationship,
- 52:55each stage of that partnership, you know,
- 52:58there's some really intensive questions
- 53:00that I think we need to ask ourselves
- 53:03as scholars and that our partners
- 53:05also need to be asking themselves.
- 53:08You know, who cares about this work?
- 53:10You know when you're first,
- 53:11when you first have an idea or
- 53:13you're first interested in working
- 53:14with a community partner, like who?
- 53:16Who cares? Who cares?
- 53:18And not everybody's going to
- 53:19care about your research idea.
- 53:21And not everything that your partner
- 53:22cares about is going to be something that
- 53:24you want to invest your time and study.
- 53:26So I think being really honest
- 53:28about who cares about your work
- 53:30is important for directing you to
- 53:32the types of community partners.
- 53:34When you're going to have this really
- 53:37supportive and productive partnership,
- 53:39will you partner and when might
- 53:41you not partner?
- 53:42Not every question needs to
- 53:44have a community partner.
- 53:45You know,
- 53:46sometimes our theory building questions
- 53:49or if we need to develop evidence around
- 53:52a relationship between constructs,
- 53:54if we can do that using secondary data,
- 53:57that can be a much more efficient
- 54:00approach to establishing that
- 54:01evidence base than putting the time
- 54:03into developing those partnerships.
- 54:05Likewise, you know, working with a partner,
- 54:08you also have to recognize that they
- 54:10are under political pressures that we
- 54:13don't necessarily have as scholars.
- 54:15And so even though you want to
- 54:17be the subjective observer,
- 54:19sometimes that creeps into the conversations.
- 54:21And so if there needs to be this
- 54:24very objective outside view where
- 54:26that is not accounting,
- 54:28I'm not advocating at all for adjusting
- 54:31your relationships or adjusting your
- 54:33findings based on what your partner wants.
- 54:35You know,
- 54:36the science is science.
- 54:36The data or the data you got to report them.
- 54:39But there are ways You know you are.
- 54:41You become more sensitive to
- 54:43what your partner needs and the
- 54:45pressures that your partner is under
- 54:47through your partnerships.
- 54:48And so if there is a situation where
- 54:51you need uncontrovertible evidence or
- 54:53you need a decision about something
- 54:55that's objective and external,
- 54:56a partnership is not necessarily
- 54:58going to get you there.
- 54:59So I think you need to be thoughtful
- 55:03about purpose of your partnership
- 55:05and whether you can ask your
- 55:08research question without them.
- 55:10So I'm a big advocate for partnerships,
- 55:12but I think you need to be
- 55:14thoughtful and make sure that it
- 55:15is that it really is necessary.
- 55:17What are you looking for in a partner
- 55:19and how can you be a good partner?
- 55:21They're the field is rife with stories
- 55:24about academics who come in and do
- 55:26research on community partners or on
- 55:28communities and not with communities.
- 55:31And yes,
- 55:32we have publisher parish and funding
- 55:35pressures and we sort of have to put
- 55:37them on the side for a second and
- 55:39make sure that we're we're being good
- 55:41humans and respectful of our partners.
- 55:43How do you want to partner?
- 55:45You know you might not want to Do you know.
- 55:48If you are in a point in your career
- 55:50where you need to get publications out,
- 55:52you might not be able to be full
- 55:54on a community based participatory
- 55:56research approach and see control of
- 55:59your research agenda to the partners.
- 56:02You might not be able to be in that place,
- 56:05but if you are, that might be
- 56:06the way that you want to partner.
- 56:08So just giving some thought to how
- 56:10do you want to partner with these
- 56:12community agencies is very important.
- 56:14And then what challenges do you expect?
- 56:16You can't anticipate them all,
- 56:18and there will be some doozies that you
- 56:20encounter along the way that you're like,
- 56:21oh, I couldn't have predicted that one that
- 56:23should go in a book somewhere authored
- 56:25by student eventually let long term.
- 56:29But the more that you can anticipate
- 56:31some of those challenges,
- 56:33the more that you can put some protections
- 56:35in place and address them up front.
- 56:38Some lessons along the way do no harm.
- 56:41We are not independent observers
- 56:43when we work with community agencies.
- 56:45We are actively part of their system.
- 56:48Even if you have a contract to
- 56:51be an external evaluator,
- 56:52you are still producing information that
- 56:55your partners are going to use to shape
- 56:58their services and program delivery.
- 56:59You are not an independent observer.
- 57:02You are in the system in some
- 57:04way shape or form.
- 57:05And so I think it's we have to
- 57:07make sure that we are not doing
- 57:09anything that's going to cause harm.
- 57:11And so thinking long term and
- 57:13strategically and having upfront
- 57:15conversations to be to be aware of that
- 57:20prioritize research questions that matter.
- 57:23You know one of the best examples
- 57:25that I have of this is early on
- 57:28in the Start in the Start project,
- 57:30we had a partner from the county,
- 57:33the Ohio Association of County
- 57:35Behavioral Health Authorities and
- 57:37they are a membership organization.
- 57:39We have these regional behavioral
- 57:41health coalitions that get together
- 57:44and help do service planning and
- 57:46priority setting in the regions.
- 57:48When you were start on the
- 57:50child welfare side,
- 57:51they were having some difficulty
- 57:53identifying behavioral HealthPartners
- 57:54in each of the stark counties to
- 57:56work with the child welfare agencies.
- 57:58And Sherry Walter,
- 57:59who's the executive director of the
- 58:01Ohio Association of County Behavioral
- 58:02Health have already said they should
- 58:04be talking to their coalitions.
- 58:06And I bet you that the ones,
- 58:08the counties that talk to their coalitions,
- 58:11they're able to help broker
- 58:13those relationships.
- 58:14And sure enough,
- 58:15those are the preliminary results that
- 58:17we have under review right now that
- 58:19in those counties that worked with
- 58:21their behavioral health coalitions,
- 58:22they were able to implement start with
- 58:24higher fidelity because they were able
- 58:26to put those partnerships in place.
- 58:28So that might not have been
- 58:30my #1 research question,
- 58:32but our partners felt very strongly that
- 58:34this is what was going on in the system.
- 58:38And so that's the question
- 58:39that we decided to pursue.
- 58:41That was the hypothesis we decided
- 58:43to test together because it
- 58:44was important to our partners,
- 58:46Check your ego.
- 58:47You don't know all the things.
- 58:49You have a PhD,
- 58:50you're very smart,
- 58:51but you don't know all the things and
- 58:53you don't know what it's like day in
- 58:55and day out to be these clinicians
- 58:56and these leaders in the setting and
- 58:59the types of pressures that they
- 59:00that they that they experience.
- 59:02And so I think listen more than
- 59:05talk and and you know, you know,
- 59:08pay attention and respect what
- 59:10you're hearing from your partners.
- 59:12This one is controversial and definitely
- 59:14perhaps not endorsed by my institution,
- 59:17but sometimes you got to do
- 59:19some stuff for free.
- 59:20You know our college,
- 59:21I was at the College of Social
- 59:22Work before coming to the College
- 59:24of Medicine and that's our team
- 59:26there at the College of Social Work
- 59:27got involved in start initially.
- 59:29And we did that by saying,
- 59:31hey,
- 59:31I know you don't have any money
- 59:33set aside for evaluation,
- 59:34but we want to be able to help
- 59:36you in some way.
- 59:37So maybe there are some surveys
- 59:38that we could do or maybe do some
- 59:40literature reviewing for you.
- 59:42So some things that are part and parcel,
- 59:44things that we can do very easily fully
- 59:46within the context of our institutions.
- 59:49Those are things that can help
- 59:51your partners get started in ways
- 59:53that are low cost but potentially
- 59:55impactful and helps you get your
- 59:56foot in the door and demonstrate
- 59:58that you care about your partners.
- 59:59So you want to put some skin in the game?
- 01:00:02Compensate time and effort.
- 01:00:04Likewise,
- 01:00:04you might not have any money at the
- 01:00:07beginning to offer to your partner
- 01:00:09to work with you, but when you do,
- 01:00:12that is an opportunity.
- 01:00:13We can build partners into
- 01:00:15grant applications.
- 01:00:16Yes, it's going to take a chunk of
- 01:00:17your budget and you're going to
- 01:00:19have to work with them to set up a
- 01:00:20subcontract with your big institution.
- 01:00:22But it goes further in terms of
- 01:00:24building your partnership and create
- 01:00:26a safe environment for disagreement.
- 01:00:28The last thing is about challenges
- 01:00:31and Deepa Gopalan,
- 01:00:32Byron Powell and I wrote a paper
- 01:00:34a couple years ago about sort of
- 01:00:37the challenges of working in a
- 01:00:38with community based organizations
- 01:00:41in implementation research.
- 01:00:43And at the time,
- 01:00:44we were very early career scholars
- 01:00:46and thinking about the pressures
- 01:00:48and how to balance, you know,
- 01:00:50the needs of your partner and also the
- 01:00:52needs of assistant professors who were like,
- 01:00:55Oh my gosh,
- 01:00:56I I need to build my dossier
- 01:00:58so that I can keep my job.
- 01:01:00And so,
- 01:01:01you know,
- 01:01:02we outlined several different
- 01:01:03challenges and some strategies for
- 01:01:05addressing them in this paper.
- 01:01:07This was an administration policy
- 01:01:10and mental health services and
- 01:01:12so you know this is it's a it's a
- 01:01:15big lift and it it takes a lot of
- 01:01:17work and it's kind of unsung work,
- 01:01:19but really important to to push those
- 01:01:22partnerships and the science further.
- 01:01:25And the last thing I know that we're,
- 01:01:27we're getting a little close on time.
- 01:01:29So you know,
- 01:01:30you're probably wondering
- 01:01:32why is there rainbow,
- 01:01:33you know in a scholarly presentation.
- 01:01:36But I think that partnerships,
- 01:01:38community based partnerships,
- 01:01:39you know the good ones where you
- 01:01:43feel like you can be creative and
- 01:01:45you're asking and answering new
- 01:01:47questions that are so important
- 01:01:49to the field and your partners.
- 01:01:51Feel free to come with to you with
- 01:01:54questions and where you can see
- 01:01:56the results of your work informing
- 01:01:58practice and you can see that
- 01:02:00practice informing the research.
- 01:02:01Where your partners feel free to come
- 01:02:03to you and say I think you're wrong
- 01:02:05and you're on the wrong track and here's why.
- 01:02:08Or your interpretation is wrong.
- 01:02:10Those partnerships are rainbow unicorns.
- 01:02:13They are rare.
- 01:02:15They are gift.
- 01:02:17And so you know,
- 01:02:18those are the ones that I think are
- 01:02:21going to take our field really into
- 01:02:23the next chapter of implementation
- 01:02:25science and service delivery.
- 01:02:27And so I will also leave you with
- 01:02:29here a link to some of our work we've
- 01:02:31been using to develop this toolkit,
- 01:02:34collaborating across systems
- 01:02:35for program implementation.
- 01:02:37We have APDF version.
- 01:02:38We also have an online module with
- 01:02:41the same content that sort of laid
- 01:02:44out in a more user friendly platform
- 01:02:46that's available on our website.
- 01:02:49It's me managing the website.
- 01:02:51So it's not beautiful,
- 01:02:52but there's content there in case you're
- 01:02:54interested in learning a little more.
- 01:02:57So I think I went over and I apologize.
- 01:03:00So maybe
- 01:03:03discussion. I think you're fine, Alicia.