2010
Hospital Survey Shows Improvements In Patient Experience
Elliott MN, Lehrman WG, Goldstein EH, Giordano LA, Beckett MK, Cohea CW, Cleary PD. Hospital Survey Shows Improvements In Patient Experience. Health Affairs 2010, 29: 2061-2067. PMID: 21041749, DOI: 10.1377/hlthaff.2009.0876.Peer-Reviewed Original ResearchConceptsPatient experienceHospital Consumer AssessmentStaff responsivenessInpatient care experienceInpatient careHospital SurveyDoctor communicationHealthcare providersDischarge informationCare experiencesConsumer AssessmentHospital cleanlinessSystem surveyPublic reportingHospitalMeaningful gainsResponsivenessPatients
2007
Quality of Health Care for Children: Role of Health and Chronic Illness in Inpatient Care Experiences
Mack JW, Co JP, Goldmann DA, Weeks JC, Cleary PD. Quality of Health Care for Children: Role of Health and Chronic Illness in Inpatient Care Experiences. JAMA Pediatrics 2007, 161: 828-834. PMID: 17768281, DOI: 10.1001/archpedi.161.9.828.Peer-Reviewed Original ResearchConceptsChronic conditionsParents of childrenInpatient careHealth statusPoor healthHealth careQuality of careInpatient care experiencePercent of parentsCare-related problemsHealth care interactionsCare ratingsChronic illnessMultivariable modelRole of healthInpatient SurveyCare problemsCare experiencesLow qualityCare interactionsWorse healthGood healthCareSuch childrenChildren
1999
Quality of Care at a Children's Hospital: The Parents' Perspective
Homer C, Marino B, Cleary P, Alpert H, Smith B, Crowley Ganser C, Brustowicz R, Goldmann D. Quality of Care at a Children's Hospital: The Parents' Perspective. JAMA Pediatrics 1999, 153: 1123-1129. PMID: 10555712, DOI: 10.1001/archpedi.153.11.1123.Peer-Reviewed Original ResearchConceptsTertiary care pediatric hospitalHospital discharge planningProcess of carePerceptions of careQuality of careInpatient care experienceSpecific clinical experienceQuality improvement activitiesPain managementChildren's HospitalParents of childrenPediatric hospitalDischarge planningPatient dischargeInpatient carePediatric careSpecific reportsInpatient qualityClinical experienceHospitalCare experiencesCare restsCareTelephone interviewersOverall assessment