Beatrix Training: Managing Calendar and News Queues & Keywords

Transcript

• 00:02Today, so I'm going to try to
• 00:05get through this quickly so we
• 00:08can get to questions at the end.
• 00:11The very first thing I want to note
• 00:13is you may have noticed that you
• 00:15received the first notifications e-mail
• 00:17from Beatrix you have in a while.
• 00:19About 2 minutes ago.
• 00:21We discovered a bug with the
• 00:23notifications the other day.
• 00:26We sort of patch it over so we
• 00:28could get notifications out to you,
• 00:30at least for today.
• 00:32So if you hadn't been actively logging
• 00:34in to check these queues every day,
• 00:36which I assume many people don't,
• 00:37especially if they're managing some
• 00:40smaller organizations that don't get so,
• 00:43so many news articles and
• 00:46events suggested every day.
• 00:48You might see a really big
• 00:50number of items to review.
• 00:51So I apologize that we weren't
• 00:53able to get these notifications
• 00:54out on a regular basis.
• 00:56We're going to try to get them out
• 00:58at least once more or a couple
• 01:01times more next week if we can.
• 01:04And then we should be able to solve
• 01:06all of the issues over the break and
• 01:07get back on a regular schedule when
• 01:10everybody's back in the new year.
• 01:12So I do apologize for that if you see
• 01:14something that's really wonky with
• 01:16what the counts or anything you saw.
• 01:18In the e-mail,
• 01:19just reach out to us and we'll
• 01:22try to sort it out.
• 01:25OK, so with that,
• 01:26I'm going to jump right into this. Umm.
• 01:31The suggested one goal of this system was to,
• 01:36because they were already so similar,
• 01:37really unify how we're managing
• 01:41suggested articles and suggested events.
• 01:44It's a lot of the same logic
• 01:46is being used in both places,
• 01:48but you will notice that right now,
• 01:50the suggested articles page
• 01:52that I'm looking at now,
• 01:55and the suggested events page.
• 01:58That I'm loading right here.
• 02:01Have some slightly different controls right
• 02:03now we are going to make that more similar.
• 02:07We were just trying to make sure that we
• 02:09have all the functionality that we need here.
• 02:11One notable thing that is missing
• 02:14is a lot of you.
• 02:18Are using keywords to make your
• 02:20news or events appear in specific
• 02:22places on your website.
• 02:24You're not necessarily just
• 02:26approving or rejecting each event
• 02:29you might be identifying.
• 02:31Specific articles,
• 02:32especially pretty popular on,
• 02:35but also you could do the
• 02:36same thing for events,
• 02:37be identifying specific news
• 02:39or events that you'd like to
• 02:41maybe feature on your homepage.
• 02:42And you don't necessarily want every
• 02:45single news article or event that's
• 02:47that you approve to necessarily appear
• 02:50front and center on the home page.
• 02:53Currently this is something we actually lost,
• 02:56but we're going to add it
• 02:58back and profile system.
• 03:00When I go to my suggested articles page and
• 03:03I were to open one of these suggestions,
• 03:06I would have a handy UI right here when I
• 03:11accepted to add a keyword and that's gone.
• 03:14So in the meantime it's a
• 03:16little bit more work.
• 03:17I need to go into the article and I can
• 03:20go into people and organizations use my.
• 03:22Tag right here. Um.
• 03:26And I could add my tags here.
• 03:29Of course this I picked a bad article.
• 03:30It's scheduled for publish
• 03:32so I can't edit it.
• 03:35That's a good read.
• 03:36There's a good reason for that.
• 03:37We don't want people to be able
• 03:38to edit things that have already
• 03:39been scheduled for published.
• 03:40You have to actually cancel the scheduled
• 03:44publish before you can edit again.
• 03:47Um, anyway, so I would have to click edit,
• 03:50go to my people and organizations
• 03:52section and then I could tag with my.
• 03:54I think there is probably, yeah.
• 03:56We have a private keyword called home.
• 03:58This is frequently used to.
• 03:59I think some departments
• 04:01use other things like.
• 04:03Just because they started
• 04:04doing them at different times.
• 04:06But if you are not featuring your
• 04:09homepage currently and you'd like to,
• 04:11using the private tag home is a
• 04:13perfectly good way to do that because
• 04:15it's very clear that that is going
• 04:16to make this go on your homepage.
• 04:18It depends how it was configured
• 04:20on the trading side.
• 04:22So like a lot of other things that.
• 04:26Integrate between Beatrix and the website.
• 04:28If you need some help or you have questions
• 04:30about starting to use this functionality,
• 04:32reach out to us.
• 04:34Why SM editor at yale.edu.
• 04:36We can configure this for you.
• 04:38Give you some basic instructions
• 04:40for managing this going forward.
• 04:43While I'm here, I will do a quick
• 04:48overview of the keywords themselves.
• 04:51There are some things in this people and
• 04:53organizations staff you're going to see
• 04:55before you actually see the lists of people,
• 04:57the lists of people and organizations,
• 05:00and those are the snoozeville
• 05:02visibility option,
• 05:03as well as these public and private tags.
• 05:05First off, news visibility.
• 05:08If I toggle right now this article is public,
• 05:12I am going to submit this article.
• 05:14I would like to share it to as
• 05:16many different organizations and
• 05:18websites as is appropriate and I
• 05:20want anyone to be able to put it.
• 05:23On their website if they'd like,
• 05:25so I'm going to keep it as public if
• 05:29instead maybe I'm uploading articles
• 05:31for relating to the annual report for
• 05:35my department or something like that,
• 05:37maybe it's not doesn't necessarily
• 05:39have to be super secret,
• 05:41but it's not something that I really
• 05:43want the normal person who's access
• 05:45accessing my the normal person
• 05:47from the public who's accessing my
• 05:49department of such and such home
• 05:51page to see these news articles.
• 05:53Or even to be able to retrieve them at all,
• 05:56we can use this private option
• 05:59and that will number one.
• 06:00That is not going to suggest this
• 06:03article to any other organization
• 06:05unless I explicitly do so myself,
• 06:07which I'll get to in a second.
• 06:09Um, but also,
• 06:10you'll notice that if I've already submitted
• 06:13this article and I'm going back later,
• 06:15or if I've already started tagging people,
• 06:17this is actually going to remove any tags.
• 06:20That you have currently.
• 06:22Because if I tag people,
• 06:24then it's that news article is
• 06:25going to appear on their profile.
• 06:28It's and the article is going to
• 06:29be suggested to the organizations
• 06:31they belong to.
• 06:32So we remove those tags if you
• 06:33indicate this article is private,
• 06:35because if it's private,
• 06:36we don't want it appearing on
• 06:38people's profiles or being suggested
• 06:40other people's news cues.
• 06:42So that's what this message is about,
• 06:44is just telling you, hey,
• 06:44you're going to lose some of your work or.
• 06:48Because we can't share this article.
• 06:50That's all this warning is.
• 06:51I'm going to say yes.
• 06:53You'll notice that there were some
• 06:56suggestions here before that are not missing.
• 06:58I probably should have scrolled
• 06:59down before I did that,
• 07:00but just trust me,
• 07:02it removed the suggestions
• 07:03that already existed,
• 07:05aside from the ones that I
• 07:06had explicitly said.
• 07:07And hey,
• 07:07I would like to add this to my abdominal
• 07:10imaging organization in the system,
• 07:13so it'll save that.
• 07:18OK, that's really it for news privacy.
• 07:22Public tags versus private tags.
• 07:25There's not a whole lot of
• 07:26difference between these two.
• 07:28They both can be used to filter
• 07:31lists of news or events to only
• 07:34those with some specific tag.
• 07:36The main difference is if I go,
• 07:40sorry, just scooch my windows
• 07:43around a little bit if I go to.
• 07:46The website and I go to search.
• 07:50Um, and I searched something that
• 07:52will return some events, for example.
• 07:56Um, I can then.
• 07:59From my events facets here I can add a.
• 08:05Keyword.
• 08:06I'm the only keywords that I will see.
• 08:08I could start typing some
• 08:10keyword that maybe I care about.
• 08:11The only keywords that are going to
• 08:14appear here are the public keywords.
• 08:17Case in point,
• 08:18we don't think we want things like home,
• 08:20which we're only really using as A
• 08:22tag to filter news for our home page.
• 08:24We don't really want that to appear
• 08:27here if somebody clicks more news.
• 08:30So actually,
• 08:31this is exactly what's going on in
• 08:33the Yale School of Public Health.
• 08:34They have a special keyword for
• 08:36their news that is limiting.
• 08:38They approve more news than necessarily
• 08:39what just appears on the home page,
• 08:41but they just want a subset of that
• 08:43news to appear on that home page.
• 08:45So what they're doing is tagging
• 08:47every article with A tag that's
• 08:48called it's a private tag called
• 08:50something like SPH featured,
• 08:52I think if I click more news.
• 08:56It will filter to that keyword.
• 09:00However, we won't really expose it at.
• 09:03We're not going to expose.
• 09:04So you see the field,
• 09:05the facet here for SPH feature,
• 09:08but that's not going to be exposed.
• 09:09And her list of keywords.
• 09:11Actually,
• 09:11it looks like we've got a little issue here.
• 09:14We need to make a public keyword private,
• 09:16probably, but we'll fix that.
• 09:20We want these to be keywords that are
• 09:23going to make sense to somebody who
• 09:25is trying to search by topic here.
• 09:27So things like home aren't
• 09:28really helpful for them.
• 09:30They're not really meaningful.
• 09:31For someone who's trying to find articles
• 09:34or events that are on a particular subject.
• 09:37So that's the reasoning for the breakdown
• 09:39between public and private tags.
• 09:41Functionally,
• 09:41they are the same aside from that one
• 09:44difference that the public tags will
• 09:47appear in these faceted searches on the web.
• 09:50Website.
• 09:52Umm,
• 09:53that's really it for public and private tags.
• 09:57You do need to contact us to add new tags.
• 10:01This is another situation where it
• 10:03used to be anyone could add A tag,
• 10:06but we had so many duplicates.
• 10:07There were things with typos
• 10:09and things like that in there.
• 10:11So we spent lots of time cleaning
• 10:12it up and then we locked it down.
• 10:14So you just need to make a request
• 10:16for us to add it.
• 10:17We'll make sure it's not some
• 10:18kind of duplicate,
• 10:19and then if not,
• 10:20we will likely just add it for you.
• 10:23I'm going to take a minute.
• 10:25Do we have any questions
• 10:26up until this point?
• 10:27I see a couple that already
• 10:29got answered in the chat.
• 10:31Any other questions from anyone else?
• 10:33I was just make sure I answered
• 10:35that question correctly and
• 10:36did not just tell a lie.
• 10:40OK, so if people are right now,
• 10:43events don't appear at all in profiles.
• 10:45So there's that only
• 10:46news appears in profiles.
• 10:50One of our wish list projects,
• 10:53that's not happening immediately
• 10:55but hopefully sometime next
• 10:56year is a redo of the profiles.
• 10:59The design is kind of limiting now,
• 11:03would be used to really long scrolling pages.
• 11:06It's not really necessary for us to break
• 11:09up everything into tabs like we do today.
• 11:11So we're going to look into.
• 11:13It's not going to be a drastic change,
• 11:15but we are going to sort of reconfigure and
• 11:17try to get a single page layout however.
• 11:20News articles will automatically go to
• 11:22profiles that does not require approval
• 11:23on the part of the faculty or staff person
• 11:26who you tag how but the important but is.
• 11:33When you user,
• 11:34we will soon be adding a another element
• 11:37to this dashboard that is called what's
• 11:40new and it's going to highlight things
• 11:43like events you've been tagged in,
• 11:46news you've been tagged in,
• 11:48and the faculty and staff do
• 11:50have the ability to go into their
• 11:53profile and go to this news page.
• 11:56They can remove themselves
• 11:57from news if they like here.
• 11:59All the same thing with events.
• 12:01They can go to their events page within
• 12:03their profile and remove any events that
• 12:06maybe they were incorrectly tagged in.
• 12:09So they do have control over this.
• 12:11They're not.
• 12:11We're not asking that.
• 12:12They actively approve it.
• 12:15The concern just was that they might not
• 12:18approve it so quickly and we want to
• 12:21make sure that this news it gets distributed.
• 12:24So yes, there's that they are
• 12:25going to get a notification.
• 12:27We're not asking for their
• 12:28approval at this time.
• 12:29We haven't had many issues yet.
• 12:31The issues are few and far between and
• 12:33it's usually an easy solution because they
• 12:35do have the ability to remove it themselves.
• 12:38You all have the ability to in addition,
• 12:40well,
• 12:40I mean if you have access to their profile
• 12:43or to the news article or event in question.
• 12:46You have the ability to go
• 12:47multiple different ways.
• 12:48You can go to their profile
• 12:49or remove the tag here.
• 12:50You could go to the news article or
• 12:53event directly and remove the tag there.
• 12:55So it's very easy to fix if
• 12:56we do encounter a problem.
• 12:57We're not asking for approvals at this time.
• 13:00Umm.
• 13:03OK, that's that.
• 13:04I got a little distracted by keywords
• 13:06when I was going through the news,
• 13:09so let me get back to that.
• 13:12Uh, sorry.
• 13:12I went on a little keyword tangent there,
• 13:15so let me get back to.
• 13:17My suggested news list and you'll see
• 13:20all these silly titles that the QA folks
• 13:24have been using for their test events.
• 13:27We do have this multi same multi
• 13:29select function we've added elsewhere,
• 13:30so if I'd like to, oh, I'm glad I did that.
• 13:34Importantly,
• 13:35the multi select feature is only
• 13:37going to work if you filtered
• 13:39to a single organization.
• 13:41Um.
• 13:43This is because it's just really
• 13:45confusing to think about.
• 13:50Approving a single event.
• 13:53Well, sorry, not a single event,
• 13:55but multiple events to multiple
• 13:57calendars or organizations that
• 13:59you have access to at once.
• 14:01We just think it would be very
• 14:03easy to make mistakes that way.
• 14:04It actually wasn't totally clear
• 14:05in the UI that this is what was
• 14:08happening at first when we launched
• 14:09and we had some issues with news
• 14:11appearing in places where we weren't.
• 14:13People who were approving it weren't
• 14:14necessarily expecting it to.
• 14:15They didn't even know they were
• 14:17approving the news for multiple
• 14:18organizations when they were doing so.
• 14:20So we quickly released a hot fix for that.
• 14:24That's the reason for this updated UI.
• 14:26If I try to start selecting multiple
• 14:28items in this list when I am looking at
• 14:31suggestions for multiple organizations,
• 14:33I'm going to get this error that hey,
• 14:34you can't actually.
• 14:36Act on multiple articles or events.
• 14:38If I'm in calendar,
• 14:40you can't act on multiple articles at
• 14:43once until I filter to a single org.
• 14:45OK, so. If I filter to a single org.
• 14:50I don't want to use my abdominal,
• 14:52it's not here.
• 14:54So if I filter to my AIDS care profile,
• 14:57that's not the best option.
• 14:58I want something that has multiple.
• 15:01OK, so I filter to a single org now.
• 15:05Now when I start selecting multiple items,
• 15:07you can see that I can approve
• 15:09everything I've checked off,
• 15:10or reject everything I've checked
• 15:11off all at once.
• 15:12So it might be a little easier
• 15:15for you rather than.
• 15:16Just to click everything
• 15:17you know you want to accept,
• 15:18easily get those out of the way,
• 15:20and then you could take a more careful
• 15:22look at whatever's left and see decide
• 15:24if you have to accept or reject those.
• 15:26Um,
• 15:26you can also filter by submitters.
• 15:29We don't have all of the filters
• 15:32I'd like to have here yet.
• 15:33We're going to work on that.
• 15:35We really should have a filter for
• 15:37this type so that you can filter
• 15:40internal versus external news.
• 15:41Um, same thing with events.
• 15:44We do have some limited filters On
• 15:47this date filter is really handy.
• 15:49So if you only want to look at a chunk
• 15:52if you have a ton of events in here.
• 15:54And you only want to focus on things
• 15:56that are coming in the next week.
• 15:58I could say, OK,
• 16:00that's happening from 12:15 to 12:22,
• 16:02apply that and it's, you know,
• 16:05this page didn't change all that much
• 16:06because there's so many items in this queue.
• 16:08I probably should have filtered
• 16:09to an org first, but.
• 16:12This should be filtering to.
• 16:16I don't know what's going on with this one.
• 16:17That's weird.
• 16:20Oh,
• 16:21it's an all day event that's happening
• 16:24every day for the past four months.
• 16:25So it does fit this filter that I put in.
• 16:29It should be only filtering to
• 16:31events that occur on the dates
• 16:33that I've entered here.
• 16:34Umm.
• 16:37Any questions about filtering
• 16:39approving news here?
• 16:44I'll just demonstrate this because
• 16:46the the UI is a little bit different.
• 16:48Like I said, we're going to try to.
• 16:50Make this a little more similar because
• 16:51it's a little odd right now because
• 16:53news and events are so similar,
• 16:54but we're presenting it two different ways
• 16:57once I filter by an organization here.
• 17:02I should get the ability.
• 17:07It's not here. OK, well,
• 17:09Multiselect is one option that we don't have
• 17:11in events yet that's going to be added soon.
• 17:13That's going to be part of the
• 17:16unification of these two UI, so.
• 17:20If there's some data point that's not
• 17:22on here that you think could be helpful,
• 17:25please let us know.
• 17:26We are limited by real estate,
• 17:28of course, but.
• 17:32If there's something, maybe there's
• 17:34something more critical than status.
• 17:35I'm obviously not going to want
• 17:37to approve canceled events,
• 17:38but maybe there's something more critical
• 17:39than status would be helpful to see here.
• 17:42Just let us know because we will be
• 17:45tweaking these lists a bit. Umm.
• 17:50I think that's if if people
• 17:53have specific questions,
• 17:54now would be a good time to ask.
• 17:57As far as keywords and approving
• 18:00or rejecting news goes,
• 18:02that's really all there is to it.
• 18:05We're trying to make your lives easier
• 18:07by making quick links to the stuff from
• 18:10this dashboard needs review section
• 18:11as well as the notification emails.
• 18:13When they're functioning
• 18:14properly and you receive them.
• 18:16Those will also give you a QikLink
• 18:19to approve or your news and events.
• 18:23But yeah, if you have questions,
• 18:24I'd love to start trying to address those.
• 18:29Mark will a campus group event
• 18:31ever appear? And suggested events.
• 18:37Only if you have set up well.
• 18:44Probably not. It would only
• 18:46appear if somebody who did not
• 18:48have access to the calendar.
• 18:50Found that event.
• 18:53So this is a little weird.
• 18:54I'd have to go to all events. Umm.
• 19:00So I believe this is imported
• 19:02from campus groups, yes, so.
• 19:04Usually what would happen is you as
• 19:06the admin of your calendar would
• 19:08probably be the one who's looking for
• 19:10these events to add to your calendar,
• 19:13the only way they'd show
• 19:15up in suggested events.
• 19:16Would be if somebody else who did not have
• 19:19access to approved to your calendar said,
• 19:22looked at this event and said oh maybe.
• 19:26Internal medicine is interested in
• 19:27putting this on their calendar,
• 19:29and they could suggest it, but it would be.
• 19:30I don't know why somebody would
• 19:32be doing this if they would.
• 19:33Probably if they're looking for events that
• 19:35they want to suggest internal medicine,
• 19:37it's very likely that they
• 19:39have this access already,
• 19:41so when they hit suggest it would
• 19:42just automatically be approved.
• 19:44So it's possible,
• 19:45but very unlikely that somebody is going
• 19:47to decide to suggest a campus groups
• 19:49event unprompted to your calendar.
• 19:53We can set up a subscription so that if
• 19:56there is some calendar in campus group,
• 19:58some group in campus groups with events
• 20:00that you know you're interested in,
• 20:02we can set it up so that there's
• 20:05an automatic pull of those campus
• 20:07groups events into your calendar,
• 20:10but I believe those don't get.
• 20:12I honestly would have to go back and check.
• 20:14I believe those just automatically
• 20:15get added to the calendar.
• 20:17I don't think they go on the approval queue.
• 20:20But don't quote me on that because
• 20:22I needed to double check. Umm.
• 20:26Any other questions about campus groups?
• 20:28We do have this integration
• 20:29with campus groups.
• 20:30I should have mentioned
• 20:31that a little bit earlier.
• 20:33If there is some student
• 20:35calendar being managed,
• 20:36managed on campus groups that has lots
• 20:38of events that are relevant to you,
• 20:40you probably want to check
• 20:42out those events here.
• 20:44You can also, like I said,
• 20:47set up that subscription.
• 20:48We can configure that for you
• 20:50so that events from a particular
• 20:52group will automatically be added.
• 20:54Just contact us if that's
• 20:55something that might be helpful.
• 20:56For you.
• 20:59Um, other events on campus groups or
• 21:02anything else calendar approval related?
• 21:11I see Shari's asking.
• 21:15About how new stories are
• 21:17appearing if others don't have.
• 21:21Yeah. No, that's fine.
• 21:22We could move over to news.
• 21:23Can you just elaborate a little bit, Sherry?
• 21:28Like how how news stories are appearing.
• 21:30So generally the suggested articles you see,
• 21:34the primary way those are going
• 21:36to end up there is if somebody
• 21:38writes an article and they tag a
• 21:41person who is a member of your org.
• 21:43That's the usual way to do
• 21:44it because it's automatic.
• 21:45People are pretty good about tagging
• 21:48the staff who are in their article.
• 21:53There it is also possible for
• 21:55people to explicitly suggest.
• 21:57A article or an event to another
• 22:01organization, I don't know.
• 22:03It's it's there as an option.
• 22:05I honestly don't know how often that
• 22:08happens that somebody is writing up
• 22:10a news article and they think, oh,
• 22:11this might be handy to have on such
• 22:13and such website that I don't manage.
• 22:15They can do it. It's an option that's there.
• 22:17That is a way that's articles and events
• 22:21could end up in your approval queues.
• 22:24But yeah,
• 22:25the primary way is from the
• 22:27people tags and the membership
• 22:29of those people that are tagged.
• 22:34Got it. And that my question was
• 22:37more how actual news stories are
• 22:40appearing now on our news feed.
• 22:43But I I don't wanna, I didn't wanna
• 22:45take this time if if other folks
• 22:47had more specific questions to to
• 22:49what you're going over right now.
• 22:52Well, once you know it's,
• 22:55I think we should just jump around
• 22:57and answer whatever questions people
• 22:58have because it's all pretty similar.
• 23:02It's possible I didn't notice this before,
• 23:05but I. I posted a story.
• 23:10This morning and there seems to be a
• 23:13new extra space column on the right
• 23:15of both the homepage of my news
• 23:18feed and within that article itself.
• 23:21Is that. Is that new?
• 23:23Is that a glitch?
• 23:24Is that can that be changed?
• 23:27So we decided to reverse these columns.
• 23:29This actually has nothing
• 23:30to do with the matrix,
• 23:31but I think it's relevant to everybody here,
• 23:33so I might as well go over it basically.
• 23:37We had our columns set up on this
• 23:40website so that I'm just trying
• 23:42to think of a good example here.
• 23:44Um, these columns were configured and
• 23:46of course I pick a one column page.
• 23:51Hmm. OK, here's a good example.
• 23:54So and before we release the
• 23:57navigation update a couple months ago,
• 24:00we used to have side navigation that
• 24:02appeared right here, right where
• 24:04people's eyes first go on the page.
• 24:06And that made sense because you might want
• 24:09to see the other similar pages here before
• 24:13you actually start reading the content.
• 24:16Maybe there's some other more relevant page
• 24:18that you could land on if you came from
• 24:21Google or a search or something like that.
• 24:23However,
• 24:23now that we don't have side navigation,
• 24:26particularly with a page like this,
• 24:28it just looked really,
• 24:30really odd to have this CTA,
• 24:33which is sort of auxiliary content.
• 24:35It's secondary to the main point of the page,
• 24:37which is to talk about this
• 24:40visiting elective program.
• 24:42People are coming to this page to read
• 24:44about the visiting elective program,
• 24:45and the very first thing they would see,
• 24:47because this side,
• 24:48the smaller side column appeared on
• 24:50the left instead of the right, is.
• 24:52This elective sub internship listing link.
• 24:55It was just kind of awkward
• 24:57because the way people read web
• 24:59pages is kind of like in an F.
• 25:01They start at the top, go left to right,
• 25:04at least English speakers and other
• 25:06people who read languages left to right.
• 25:08They start at the top of the page,
• 25:09go left to right,
• 25:11all the way down.
• 25:12Um,
• 25:12so this just makes a lot more sense for
• 25:14conveying the most important information
• 25:16that's on this page to the user.
• 25:19That's why we flip these columns.
• 25:22Is this creating some kind of
• 25:23problem on the urology page?
• 25:24I mean, to be honest,
• 25:25I have obviously not having the
• 25:27chance to look at every page yet,
• 25:29so there might be some weird unintended.
• 25:32Consequences here.
• 25:33No I it just one. I I didn't.
• 25:38I didn't notice exactly what was different,
• 25:41but something was clearly different.
• 25:42Although when I go into an actual news story,
• 25:46the one I just posted this morning,
• 25:48which is that pet imaging one. Yes.
• 25:50Now there's just this like column to
• 25:53the right with nothing in it is can.
• 25:56So that column to the right with
• 25:58nothing in it used to be on the left,
• 26:00OK? And there was always that space.
• 26:02It was always there and now
• 26:03it's just to the right.
• 26:04And honestly, the reason why we
• 26:06keep this here is because if you
• 26:08have a long paragraph like this,
• 26:09if we're to stretch.
• 26:10If it were to stretch the
• 26:12entire width of the page,
• 26:13it gets kind of hard to read if
• 26:15you have to move all the way over
• 26:17and then your eyes have to go all
• 26:18the way back to the beginning.
• 26:19So we're very intentionally if we
• 26:21have long form content on a page,
• 26:23we want that buffer there with
• 26:24that extra side column,
• 26:26even if it's empty,
• 26:26because it makes the page much more readable.
• 26:31Got it. Uh. On the main.
• 26:37Can you just go to my main news page?
• 26:44And there's a bug that we're working
• 26:45to fix in case anybody notices this
• 26:48icon is not switching properly.
• 26:49It's really confusing,
• 26:50but hopefully we'll have a
• 26:52fix in the next hour or two.
• 26:56Good news uh, but things seem
• 26:58to be posting much quicker now.
• 27:00I made a couple of quick tweaks
• 27:03after posting that news story
• 27:05and it was almost immediate. So
• 27:07OK, so we have been struggling with
• 27:10these issues of updates you make and
• 27:12Beatrix not reflecting right away on
• 27:15the website we just made a change on.
• 27:18Once. That Tuesday or Wednesday,
• 27:20I can't remember. Honestly,
• 27:22that should mollify this issue somewhat.
• 27:25It's definitely not solved.
• 27:28If everything's working properly,
• 27:29any edit you make can be a tricks.
• 27:32Should be reflected on the
• 27:34site within 6 minutes. Umm.
• 27:37Were thought there's still some
• 27:39bugs that were working out.
• 27:40So if you are not seeing your update
• 27:43for like 10-15 minutes or longer,
• 27:44do you make a ticket with us?
• 27:46Let us know. Just give us a link to.
• 27:50The relevant screening Beatrix or the item,
• 27:54the page that's not updating at
• 27:56both would actually be great.
• 27:59And we can look into it and
• 28:00make sure that gets addressed.
• 28:02This is the top issue we're trying
• 28:04to solve right now because it's
• 28:05really frustrating when you make
• 28:07updates and Beatrix and you're not
• 28:08sure if you did something wrong or
• 28:10it's just taking a while to update.
• 28:11So we are aware of those issues.
• 28:14Unfortunately, it's not a simple fix.
• 28:16It's lots of smaller issues
• 28:17that we're having.
• 28:18Well,
• 28:18some bigger and some smaller
• 28:20issues that are all contributing.
• 28:23We are making progress.
• 28:23It's going to take a little more time to fix.
• 28:26I'm really hoping by the 1st week.
• 28:29Of 2023 we have,
• 28:30we're in a much better place and
• 28:32we can actually work to start
• 28:34shortening that six minute window.
• 28:36So it's more immediate.
• 28:38Yeah, but as Aaron said, much faster.
• 28:40At least today I I just saw
• 28:43Amanda's question and there was.
• 28:45I tried posting this news story
• 28:48last night and it it was Zach
• 28:51and I were going back and forth.
• 28:53It was like a conundrum.
• 28:54All these weird errors and
• 28:56but but it was fine today.
• 28:59Amanda is very observant
• 29:00because she is exactly right.
• 29:02We had a sync that was happy.
• 29:04Happening at 4:30 Umm.
• 29:05There's actually the campus group
• 29:07sync that was causing issue.
• 29:09The problem was we were syncing
• 29:11with them at I think 9:30,
• 29:13noon and 4:30 and the problem
• 29:16is that sync created all these.
• 29:23Necessitated lots of forced updates to
• 29:25the site and just like totally backed
• 29:27up the queue of sending out those,
• 29:29force those updates to
• 29:32the website from Beatrix.
• 29:34So we've disabled those syncs.
• 29:37They're not happening at those times anymore,
• 29:39so hopefully you don't see that
• 29:414:30 problem any longer.
• 29:43Instead, the sink is just happening
• 29:45once a day in the middle of the night
• 29:47when hopefully nobody's editing it.
• 29:49I think it's 2:30 AM,
• 29:50hopefully nobody's online submitting.
• 29:53These articles then.
• 29:55But yeah, so you shouldn't see those really
• 29:58long delays any longer late afternoon,
• 30:02around midday and in the morning.
• 30:05There are still some remaining issues though,
• 30:07so I can't say it's totally solved,
• 30:09but that was a big problem that
• 30:10is now should be solved.
• 30:15Thanks so much. That's all I had.
• 30:16Thanks for everyone's, uh,
• 30:18obliging this one-on-one in a meeting.
• 30:21No, no, no, no. This is helpful
• 30:22for everybody. I think so,
• 30:24but thanks for bringing that up.
• 30:26And and Zach just, uh,
• 30:28nicked my last e-mail.
• 30:29Mark just answered it.
• 30:31So we're all set.
• 30:32OK. Thanks. You're welcome, Zach.
• 30:36Thanks, mark. Any other questions?
• 30:43I'm happy to. I mean, we have plenty of time,
• 30:45so I'm happy to talk about questions about
• 30:48approving news or events. And keywords.
• 30:50Or about the updates that went out today,
• 30:52the biggest change was that column flip.
• 31:00If not, I'm happy to give everybody
• 31:011/2 hour back with their time.
• 31:03I'm sure everybody could use it.
• 31:05Um, so one last call for questions.
• 31:09I just have a comment to say that
• 31:11I think it's all coming together.
• 31:13So I still may have more questions,
• 31:15but but this has been really helpful.
• 31:17So I think this one in particular
• 31:19and kind of bringing all the things
• 31:22together and I'm sure there'll be
• 31:23more questions as things go forward.
• 31:24But just thank you again to all of you
• 31:26for all of your work on this continually.
• 31:28I've I've noticed some of the tweaks and
• 31:30changes and it's and it's really great.
• 31:32So thank
• 31:33you and happy holidays.
• 31:34Thank you for all your feedback.
• 31:35It really is helpful for what
• 31:37we're trying to tweak these things
• 31:38and get things to work right.
• 31:39So we really appreciate
• 31:40any feedback you have.
• 31:42I try not to be a pest, but I'm.
• 31:44I'm always glad I don't worry about that.
• 31:46Don't let that be a barrier.
• 31:49Thank you. Alright.
• 31:51If there's nothing else,
• 31:52thank everybody so much.
• 31:54If you have additional questions later on,
• 31:56please let us know at wise.
• 31:57I'm the editor at yale.edu.
• 31:59And thanks so much for joining.
• 32:01Thank you.