As part of a spotlight series launched in February 2023 to feature integrated business operations (IBO) and administration staff at the Yale Child Study Center (YCSC) and Department of Psychiatry, meet one of the news additions to the IBO from the Department of Pediatrics, Associate Director of Staff Administration Robyne Gioco.
The IBO model was implemented in October 2019, when Yale School of Medicine (YSM) leadership asked each of the departmental business managers in Psychiatry and the YCSC to collaborate and find opportunities for business operations staff in both departments to work more closely together. The initial collaboration led to further integration of operations in the areas of Human Resources, Faculty Affairs and Staffing Administration, Research Finance and Administration, and Clinical Finance and Administration. Each of these areas are now run inter-departmentally, the IBO model has been adopted by nearly all YSM departments. As announced in June 2023, the Department of Pediatrics Business Office has also been added to this IBO structure.
Meet Associate Director of Staff Administration Robyne Gioco
How long have you been at Yale, and what roles have you filled in this time?
Almost 19 years. Administrative Associate (Pharmacology); Assistant Administrator (YSM Financial Operations/Central Administration); HR Generalist (Employee Relations/central HR); Assoc. Director, Academic & Administrative Affairs (Pediatrics)
What led you to your current job/career?
Early in my career (prior to Yale), I had reached out to the company HR department for assistance with an issue and had a very negative experience. This prompted me to switch my career from advertising to HR in the hopes that I could provide a fair and positive HR experience for other employees, in a safe space.
What energizes you outside of work?
Travel, reading, music (especially going to concerts), spending time with my husband, friends and my pets, fostering/rescuing dogs.
What three words would your friends use to describe you?
Loyal, trustworthy, amusing (goofy).
What is an accomplishment you are proud of outside of work?
Earning my master’s degree.
If you could travel anywhere, where would it be?
The Maldives and Antarctica.
What would you like to share that might surprise your colleagues?
I’m fascinated by the paranormal and love all things related to it. My husband and I both are part of a local paranormal group. No, we are not Ghostbusters. 😊