2025
What Makes for a Positive Patient Experience in Chronic Pain Care? A Qualitative Evaluation of Factors Affecting Veteran Patient Satisfaction Across Two Individualized Pain Care Interventions in VA Primary Care
Purcell N, DeRonne B, Salameh H, Krebs E, Seal K, Becker W, Hagedorn H. What Makes for a Positive Patient Experience in Chronic Pain Care? A Qualitative Evaluation of Factors Affecting Veteran Patient Satisfaction Across Two Individualized Pain Care Interventions in VA Primary Care. Journal Of General Internal Medicine 2025, 1-10. PMID: 40425935, DOI: 10.1007/s11606-025-09630-3.Peer-Reviewed Original ResearchPositive patient experiencePain careCare interventionsPatient experienceCare coordinationVeterans Affairs (VA) healthcare systemPatient satisfactionMultimodal pain careChronic pain careVA primary carePain-related disabilitySelf-manage painPatient-clinician relationshipAffected patient satisfactionSemi-structured interviewsPatient involvementPrimary careCare teamCare accessOpioid-related deathsQualitative interview dataSelf-ManagementVeteran patientsHealthcare systemInfluence patientsStrengthening Patient Experience Measurement and Improvement
Evans R, Shaller D, Edgman-Levitan S, Nembhard I. Strengthening Patient Experience Measurement and Improvement. JAMA Health Forum 2025, 6: e251223. PMID: 40445597, DOI: 10.1001/jamahealthforum.2025.1223.Peer-Reviewed Original ResearchInpatient care experiences are better in critical access hospitals than in other hospitals
Beckett M, Cohea C, Cleary P, Giordano L, Elliott M. Inpatient care experiences are better in critical access hospitals than in other hospitals. Health Affairs Scholar 2025, 3: qxaf090. PMID: 40406495, PMCID: PMC12096449, DOI: 10.1093/haschl/qxaf090.Peer-Reviewed Original ResearchInpatient prospective payment systemsSelf-rated healthInpatient care experienceQuality-improvement effortsLinear mixed-effects regression modelsAssessment of hospitalMixed-effects regression modelsProspective payment systemCare experiencesPatient experienceConsumer AssessmentHospital choiceHospital characteristicsDischarge informationStaff responsesFor-profitTeaching statusSurvey scoresClinical carePositive experiencesEducational attainmentService linesHospitalRegression modelsPayment systemFamily Experience With Hospital Care Teams: A Qualitative Investigation.
Reynolds K, Zelazny S, Grob R, Parker A, Schlesinger M, Martino S. Family Experience With Hospital Care Teams: A Qualitative Investigation. Hospital Pediatrics 2025, 15: e179-e185. PMID: 40254297, DOI: 10.1542/hpeds.2023-007721.Peer-Reviewed Original ResearchConceptsFamily experiencesHospital typeHospital settingQuantitative assessments of patients' experiencesAssessment of patient experienceHospital care teamMedical conditionsQuality improvement effortsGuardians of childrenCare coordinationCare teamPatient experienceHospital careClinical qualityHospital experienceMedical traineesUS populationImprovement effortsQualitative interviewsPediatric hospitalParent interviewsService linesParental vigilanceHospitalCareA New CAHPS Measure of Patient Experiences With Mental Health and Substance Use Care
Hargraves J, Cosenza C, Mullin D, Cleary P. A New CAHPS Measure of Patient Experiences With Mental Health and Substance Use Care. Health Services Research 2025, e14623. PMID: 40176578, DOI: 10.1111/1475-6773.14623.Peer-Reviewed Original ResearchSubstance use disordersCounseling servicesInter-unit reliabilityMental health careFamily medicine practiceMental healthSubstance use servicesHealth careMedicaid enrolleesMedicine practiceDifficulty getting appointmentsExperiences of peopleOutpatient mental healthPrimary care providersSocial workersMental health conditionsExcellent internal consistencySubstance use careStudy 1Study 2Care providersPatient experiencePsychometric characteristicsResponses to specific questionsPsychiatric medicineEnhancing Psychiatric Care Delivery: Assessing Telehealth Patient Experience in Psychiatric Intensive and Outpatient Programs in the Context of the COVID-19 Pandemic
Kruger M, Bautista C, Klemanski D. Enhancing Psychiatric Care Delivery: Assessing Telehealth Patient Experience in Psychiatric Intensive and Outpatient Programs in the Context of the COVID-19 Pandemic. Journal Of Technology In Behavioral Science 2025, 1-12. DOI: 10.1007/s41347-025-00501-6.Peer-Reviewed Original ResearchTelehealth servicesPatient experienceTelehealth appointmentsPatient experience surveysPrimary health systemQuality of careExpansion of telehealth servicesPsychiatric care patientsAcute psychiatric careIn-person treatmentCOVID-19 pandemicTreatment delivery modalityHealth systemCare patientsPsychiatric careAmbulatory programTelehealthIn-personOutpatient programExperiences SurveyQualitative dataDelivery modalitiesCareCOVID-19AppointmentDissemination, adaptation, and uptake of patient-facing materials to improve care coordination in primary care
O'Hanlon C, Barnard J, Rose D, Stockdale S, Chang E, Yano E, Ganz D. Dissemination, adaptation, and uptake of patient-facing materials to improve care coordination in primary care. PEC Innovation 2025, 6: 100386. PMID: 40161273, PMCID: PMC11954116, DOI: 10.1016/j.pecinn.2025.100386.Peer-Reviewed Original ResearchReal-world uptakeCare coordinationFrontline providersVeterans AffairsPatient experiences of care coordinationExperiences of care coordinationImprove care coordinationNon-VA providersPrimary care clinicsPatient-facing materialsNavigating careHuman-centered design approachPrimary careCare processesCoordinated careCare clinicsNon-VACommunity providersPatient experienceVeteran patientsWebsite analyticsCareSustained uptakeResponse to feedbackProvidersChronic chemotherapy-induced peripheral neuropathy: living with neuropathy during and after cancer treatments
Rahman N, Sukumar J, Lustberg M. Chronic chemotherapy-induced peripheral neuropathy: living with neuropathy during and after cancer treatments. Annals Of Palliative Medicine 2025, 14: 19616-19216. PMID: 40211744, DOI: 10.21037/apm-24-154.Peer-Reviewed Original ResearchConceptsQuality of lifeChemotherapy-induced peripheral neuropathyFunctional statusPrevalence of chemotherapy-induced peripheral neuropathyImpact of chemotherapy-induced peripheral neuropathyTreatment strategiesAssociated with riskPatients experience symptomsCancer survivorsCurrent treatment strategiesPatient experiencePeripheral nerve damageDebilitating side effectsPrevention strategiesSymptoms of sadnessDose adjustmentPsychological impactClinical presentationClinical factorsNerve damagePeripheral neuropathyChemotherapeutic agentsSymptomatic reliefRisk factorsDiagnostic evaluationExploring sociodemographic disparities in diagnostic problems and mistakes in the quest for diagnostic equity: insights from a national survey of patient experiences
McDonald K, Gleason K, Grob R, Yuan C, Dhingra I, Evered J, Warne E, Schlesinger M. Exploring sociodemographic disparities in diagnostic problems and mistakes in the quest for diagnostic equity: insights from a national survey of patient experiences. Frontiers In Public Health 2025, 13: 1444005. PMID: 40017549, PMCID: PMC11865055, DOI: 10.3389/fpubh.2025.1444005.Peer-Reviewed Original ResearchConceptsNational survey of patient experiencesSurvey of patient experienceU.S. population-based surveysPopulation-based surveyLower household incomeNationally Representative SampleWorking full-timePatient experienceSociodemographic disparitiesSociodemographic characteristicsSociodemographic predictorsSociodemographic groupsEpidemiological researchDiagnostic disparitiesRepresentative sampleU.S. populationHousehold incomeMultivariate regression analysisDiagnostic experienceNational surveyAnalysis of dataOutcome estimatesYounger ageCis femaleFull-timeS15 Barriers and Facilitators to Injectable Opioid Agonist Treatment Engagement: A Qualitative Study of Patient Experiences in Vancouver, Canada
Mayer S, Fairbairn N, Fowler A, McNeil R. S15 Barriers and Facilitators to Injectable Opioid Agonist Treatment Engagement: A Qualitative Study of Patient Experiences in Vancouver, Canada. Drug And Alcohol Dependence 2025, 267: 111435. DOI: 10.1016/j.drugalcdep.2024.111435.Peer-Reviewed Original ResearchUpdated Adjustment of the HCAHPS Survey for New Modes of Survey Administration and Patient Mix
Elliott M, Beckett M, Hambarsoomian K, Brown J, Cleary P, Lehrman W, Goldstein E, Giordano L, Parast L. Updated Adjustment of the HCAHPS Survey for New Modes of Survey Administration and Patient Mix. Medical Care 2025, 63: 358-365. PMID: 39878622, DOI: 10.1097/mlr.0000000000002127.Peer-Reviewed Original ResearchHCAHPS scoresPatient mixAssociated with more positive experiencesPositive patient experienceMeasure hospital performanceMode of survey administrationProtocol effectivenessSurvey response ratePatient-mix adjustmentHCAHPS surveyMail-onlyPatient experienceHospital performanceHCAHPSPlanned admissionsSurvey protocolSurvey administrationHospital admissionAdjusted modelsPositive experiencesHospitalResponse rateSurveyAdjustmentNegative adjustmentPatient-centered adverse event reporting in clinical trials: A novel approach using ECOG-ACRIN E2211.
Tan W, Cramer L, Graham N, Vijayvergia N, Lustberg M, Benson A, Kunz P. Patient-centered adverse event reporting in clinical trials: A novel approach using ECOG-ACRIN E2211. Journal Of Clinical Oncology 2025, 43: 658-658. DOI: 10.1200/jco.2025.43.4_suppl.658.Peer-Reviewed Original ResearchCommon Terminology Criteria for Adverse EventsAdverse eventsGrade 3AE burdenClinical trialsCommon Terminology Criteria for Adverse Events v4.0Grade 1Hematologic adverse eventsPatient-centered assessmentGI adverse eventsGrade adverse eventsAssessment of adverse eventsRelated adverse eventsOccurrence of adverse eventsBurden of adverse eventsArm BPatient experienceCompare burdenSafety profileTreatment armsSex differencesSex distributionSex-based differencesAnaemia burdenPatientsOn being and having: a qualitative study of self-perceptions in bipolar disorder
Ponticiello M, Chang A, Chang R, Mirza S, Martin A. On being and having: a qualitative study of self-perceptions in bipolar disorder. Frontiers In Psychiatry 2025, 15: 1509979. PMID: 39906682, PMCID: PMC11790665, DOI: 10.3389/fpsyt.2024.1509979.Peer-Reviewed Original ResearchBipolar disorderStudy of self-perceptionInterpretative phenomenological analysis approachParticipants' illness experiencesSevere mental illnessPhenomenological analysis approachSemi-structured interviewsSense of selfPatient experienceIllness experiencePatient perspectiveMental illnessExternal locusThematic analysisStable BDBipolar experiencesQualitative studyProcess of namingSelf-PerceptionIndividual needsMeaningful lifeIllnessLack of researchInner realityQualitative researchUse of Hallway Beds, Radiology Studies, and Patients in Pain on Arrival to the Emergency Department Are Associated With Patient Experience
Kuhn D, Pang P, Mazurenko O, Glober N, Lardaro T, Li X, Harle C, Musey P. Use of Hallway Beds, Radiology Studies, and Patients in Pain on Arrival to the Emergency Department Are Associated With Patient Experience. Annals Of Emergency Medicine 2025 PMID: 39831869, DOI: 10.1016/j.annemergmed.2024.11.020.Peer-Reviewed Original ResearchPatient experience scoresExperience scoresEmergency departmentPatient experiencePatient visitsAssociated with patient experiencePatient-centered emergency careCoordination of careRisk adjustmentRegional health systemUnique patient visitsCenters for MedicareDischarged ED patientsSurvey response rateExperience ratingCross-sectional studyMultivariable mixed-effects regressionPatient-centerednessMixed-effects regressionAfrican American patientsEmergency careHealth systemHallway bedsBed placementMedicaid insuranceThe Trifecta of Industry, Academic, and Health System Partnership to Improve Mental Health Care Through Smartphone-Based Remote Patient Monitoring: Development and Usability Study
Epperson C, Davis R, Dempsey A, Haller H, Kupfer D, Love T, Villarreal P, Matthews M, Moore S, Muller K, Schneck C, Scott J, Zane R, Frank E. The Trifecta of Industry, Academic, and Health System Partnership to Improve Mental Health Care Through Smartphone-Based Remote Patient Monitoring: Development and Usability Study. JMIR Formative Research 2025, 9: e57624. PMID: 39773396, PMCID: PMC11751643, DOI: 10.2196/57624.Peer-Reviewed Original ResearchConceptsDigital mental health technologiesMental health careMental health technologiesMental health crisisHealth systemHealth careElectronic health record adaptationsHealth technologiesPatients' mental health statusClinic visitsMental health care providersHealth system partnershipsHealth care providersMental health statusElectronic health recordsMental health treatmentMonitoring patient symptomsHealth crisisPsychiatric outpatient clinicPatients' self-ratingsRemote patient monitoringCare providersDepressive disorderPatient experienceHealth recordsLiving From Test to Test: A Concept Analysis of CA-125 Preoccupation in Ovarian Cancer Survivorship
Gormley M, Dunnack Yackel H, Redeker N. Living From Test to Test: A Concept Analysis of CA-125 Preoccupation in Ovarian Cancer Survivorship. Cancer Care Research Online 2025, 5: e064. DOI: 10.1097/cr9.0000000000000064.Peer-Reviewed Original ResearchPsychosocial symptomsImprove survivorship careCINAHL electronic databasesEvolutionary concept analysisConcept analysisSymptoms of anxietySurvivorship careCancer survivorshipCare preferencesIllness intrusivenessPatient experienceCA-125 levelsCA-125Diagnosis of ovarian cancerElectronic databasesOvarian cancerHigh riskSurvey measuresHigh risk of recurrencePrompt actionDisease statusRisk of recurrenceAnxietySymptomsNurses
2024
Increasing patient viewership of complex imaging reports: The paradox of the Cures Act
Amin K, Davis M, Naderi A, Forman H. Increasing patient viewership of complex imaging reports: The paradox of the Cures Act. Clinical Imaging 2024, 119: 110398. PMID: 39756146, DOI: 10.1016/j.clinimag.2024.110398.Peer-Reviewed Original ResearchConceptsElectronic health recordsCentury Cures ActCures ActImprove patient experienceRadiology reportsReading grade levelPatient experienceHealth recordsHealth informationRecommended levelsRetrospective observational studyObservational studyPatientsViewing probabilityRadiologyOddsHealthYearsIncrease viewershipReportsGrade levelModalitiesProvisionNot all Costs Are Created Equal: What Are the Types of Costs and Why Do They Matter?
Magruder M, Mansour E, Scuderi G, Delanois R, Mont M. Not all Costs Are Created Equal: What Are the Types of Costs and Why Do They Matter? The Journal Of Arthroplasty 2024, 40: 272-275. PMID: 39579804, DOI: 10.1016/j.arth.2024.11.033.Peer-Reviewed Original ResearchDiagnostic experiences of Black and White patients with uterine cancer: A qualitative study
Britton M, Izampuye E, Clark M, Ornstein R, Nunez-Smith M, Wright J, Xu X. Diagnostic experiences of Black and White patients with uterine cancer: A qualitative study. Gynecologic Oncology 2024, 191: 67-73. PMID: 39362045, PMCID: PMC11637892, DOI: 10.1016/j.ygyno.2024.09.010.Peer-Reviewed Original ResearchDiagnosis of uterine cancerUterine cancerRacial disparitiesHealthcare systemSocial determinants of healthNon-Hispanic White (WhiteGynecologic careDeterminants of healthDiscriminatory experiencesSemi-structured interviewsPatient engagementSocial determinantsAcceptance of discomfortHealthcare accessPerceived BarriersPatient experienceThematic analysisDiagnostic journeyQualitative studyAudio-recordedBlack respondentsWhite patientsNegative experiencesHealthcareStage II-IV diseaseModern Treatment of Hallux Rigidus by Cheilectomy: A Systematic Review of Minimally Invasive Patient-Reported Outcomes
Semelsberger S, Lee M, Dobson C, Miller C, Gianakos A. Modern Treatment of Hallux Rigidus by Cheilectomy: A Systematic Review of Minimally Invasive Patient-Reported Outcomes. Foot & Ankle Orthopaedics 2024, 9: 2473011424s00368. PMCID: PMC11681538, DOI: 10.1177/2473011424s00368.Peer-Reviewed Original ResearchPatient-reported outcomesHallux rigidusTreatment of hallux rigidusSystematic reviewComplication rateAmerican Orthopaedic Foot & Ankle Society scoreImproving range of motionMean American Orthopaedic Foot & Ankle Society scorePercutaneous approachRange of motionGrades of hallux rigidusPostoperative patient-reported outcomesModerate hallux rigidusPreferred Reporting ItemsCochrane Central Register of Controlled TrialsCentral Register of Controlled TrialsLow complication rateSurgical treatment optionsRegister of Controlled TrialsPrimary outcome measureHigh satisfaction rateCochrane Central RegisterPatient experienceFirst metatarsophalangealReporting Items
This site is protected by hCaptcha and its Privacy Policy and Terms of Service apply