2010
A Randomized Trial Comparing Mail versus In‐Office Distribution of the CAHPS Clinician and Group Survey
Anastario MP, Rodriguez HP, Gallagher PM, Cleary PD, Shaller D, Rogers WH, Bogen K, Safran DG. A Randomized Trial Comparing Mail versus In‐Office Distribution of the CAHPS Clinician and Group Survey. Health Services Research 2010, 45: 1345-1359. PMID: 20579126, PMCID: PMC2965508, DOI: 10.1111/j.1475-6773.2010.01129.x.Peer-Reviewed Original ResearchConceptsPatient care experiencesCare experiencesLower overall response rateOverall response rateComparison of physicianChoice of patientsCAHPS ClinicianResponse ratePractice sitesSurvey scoresAnalytic samplePotential rolePatientsCliniciansDistribution ratePhysiciansFurther testingValid assessmentSurvey distributionNew York StateGroup surveyMailTrialsWeeksRate
2002
The influence of patient characteristics on ratings of managed behavioral health care
Cleary P, Carlson M, Shaul J, Eisen S. The influence of patient characteristics on ratings of managed behavioral health care. The Journal Of Behavioral Health Services & Research 2002, 29: 481-489. PMID: 12404942, DOI: 10.1007/bf02287354.Peer-Reviewed Original ResearchConceptsBehavioral health carePatient characteristicsHealth careCare ratingsHealth care ratingsHealth care useCost of careRatings of patientsHealthy patientsCare usePatient ratingsPatientsEnrollee characteristicsHealth plansPlan ratingsCareInsurance coverageLess educationCommercial plansFrequent usersPublic plansUsing Telephone Interviews to Reduce Nonresponse Bias to Mail Surveys of Health Plan Members
Fowler FJ, Gallagher PM, Stringfellow VL, Zaslavsky AM, Thompson JW, Cleary PD. Using Telephone Interviews to Reduce Nonresponse Bias to Mail Surveys of Health Plan Members. Medical Care 2002, 40: 190-200. PMID: 11880792, DOI: 10.1097/00005650-200203000-00003.Peer-Reviewed Original Research
2001
Physician Incentives and Disclosure of Payment Methods to Patients
Kao A, Zaslavsky A, Green D, Koplan J, Cleary P. Physician Incentives and Disclosure of Payment Methods to Patients. Journal Of General Internal Medicine 2001, 16: 181-188. PMID: 11318914, PMCID: PMC1495191, DOI: 10.1111/j.1525-1497.2001.04139.x.Peer-Reviewed Original ResearchMeSH KeywordsAdultAgedAttitude to HealthChi-Square DistributionCost ControlCross-Sectional StudiesFemaleHumansLogistic ModelsMaleManaged Care ProgramsMiddle AgedMultivariate AnalysisPatient SatisfactionPhysician Incentive PlansPhysician-Patient RelationsQuality of Health CareSurveys and QuestionnairesTruth DisclosureUnited StatesConceptsQuality of careCross-sectional surveyMost patientsAdult patientsNational health insurerWhite patientsService patientsPatient evaluationPatient awarenessUse of servicesPatient educationPatient understandingPatientsService physiciansTelephone interviewsPhysiciansService insuranceCareIndemnity plansSalaried physiciansPhysician incentivesPhysician payment methodsHealth insurersDifferent financial incentivesFinancial incentives