The Relationship Between Reported Problems and Patient Summary Evaluations of Hospital Care
Cleary P, Edgman-Levitan S, McMullen W, Delbanco T. The Relationship Between Reported Problems and Patient Summary Evaluations of Hospital Care. The Joint Commission Journal On Quality And Patient Safety 1992, 18: 53-59. PMID: 1574321, DOI: 10.1016/s0097-5990(16)30507-3.Peer-Reviewed Original ResearchConceptsHealth statusAspects of hospitalizationPatients' overall evaluationPatient characteristicsSurgical patientsPatient evaluationGeneral HospitalHospital careNationwide telephone surveyTelephone surveyCareStrongest predictorReported problemsOverall evaluationAssociationStatusHospitalizationPatientsHospitalEvaluation