Outpatient reception via collaboration between nurses and a large language model: a randomized controlled trial
Wan P, Huang Z, Tang W, Nie Y, Pei D, Deng S, Chen J, Zhou Y, Duan H, Chen Q, Long E. Outpatient reception via collaboration between nurses and a large language model: a randomized controlled trial. Nature Medicine 2024, 30: 2878-2885. PMID: 39009780, DOI: 10.1038/s41591-024-03148-7.Peer-Reviewed Original ResearchRandomized controlled trialsNurse-led sessionsPrimary care concernsSingle-center randomized controlled trialCollaborative modelHealthcare experiencesCare concernsPatient queriesMedical careImprove communicationReducing negative emotionsNursesHospital workflowSecondary outcomesMedical CenterLanguage modelSatisfaction feedbackReal-world deploymentProportion of queriesNegative emotionsAudio corpusHuman effortCommunication systemsPatientsCare