2014
Examining the Role of Patient Experience Surveys in Measuring Health Care Quality
Price R, Elliott MN, Zaslavsky AM, Hays RD, Lehrman WG, Rybowski L, Edgman-Levitan S, Cleary PD. Examining the Role of Patient Experience Surveys in Measuring Health Care Quality. Medical Care Research And Review 2014, 71: 522-554. PMID: 25027409, PMCID: PMC4349195, DOI: 10.1177/1077558714541480.Peer-Reviewed Original ResearchConceptsHealth care qualityBetter patient care experiencesLess health care utilizationCare qualityBetter clinical outcomesHealth care utilizationPatient experience surveysPatient experience measuresPatient care experiencesBetter patient safetyClinical outcomesCare utilizationExperiences SurveyPatient experienceCare experiencesPatient safetyClinical processesExperience measuresPublic reportingStandard protocolSound instrumentPerformance programsSample sizeHigh levelsHospital
2012
Safety Climate and Medical Errors in 62 US Emergency Departments
Camargo CA, Tsai CL, Sullivan AF, Cleary PD, Gordon JA, Guadagnoli E, Kaushal R, Magid DJ, Rao SR, Blumenthal D. Safety Climate and Medical Errors in 62 US Emergency Departments. Annals Of Emergency Medicine 2012, 60: 555-563.e20. PMID: 23089089, DOI: 10.1016/j.annemergmed.2012.02.018.Peer-Reviewed Original ResearchConceptsEmergency departmentAdverse eventsNational Emergency Department Safety StudyMedical errorsNational treatment guidelinesUS emergency departmentsPreventable adverse eventsUrban emergency departmentSafety climateTreatment guidelinesED patientsNear missesMedical recordsMultivariable modelSafety studiesSafety climate scoresSystem factorsClimate scoresED conditionsDepartmentPatientsIncidence