Leadership in Psychiatric Care Delivery

The Distinction Track in Leading Care Delivery trains psychiatry residents in the cultivation, evaluation, and management of high quality and high value clinical programs, focused on driving patient-centered outcomes. Participating residents prepare for post-residency psychiatric administrative and clinical leadership roles by engaging in didactic and experiential learning in areas of psychiatric service delivery.

Key educational topics for the track include: quality improvement, patient safety, program implementation, program evaluation, and health care administration.

Additional cross-cutting domains include: managing change, leading in crisis, conflict resolution, and communication.

• Understand key concepts in the fields of quality improvement and implementation science as applicable to health systems leadership in psychiatry
• Recognize the role of leadership and change management in creating shifts and measurable improvements within complex healthcare organizations
• Understand variation in the organizational complexities of local healthcare systems: a private non-profit health system (YNHH), a state system (CMHC), a federal system (VA), and private Health Management Organization (Yale Health)
• Navigate building and managing multi-stakeholder, outcomes-oriented projects and learning healthcare systems by balancing culture, science, informatics, and incentives

Didactic Component: theoretical and practical content on form a range of faculty and special guests in healthcare leadership, including quality improvement, clinical informatics, operations management, organizational behavior, implementation science, and conceptual frameworks for leadership.

Experiential Component: mentored projects in quality improvement, healthcare operations, or program implementation and evaluation. Projects are scoped with collaboration from faculty mentors and focused in psychiatric practice or care delivery improvement. Residents will be provided with updated opportunities to engage in ongoing projects and/or identify individual projects of interest.

Career Mentorship: Additional emphasis will be placed on career development in quality, leadership roles, and pilot projects.

• Hosted monthly
• Weeknights at 5:30-7 p.m.
• Sessions use a seminar format and are led by a health system leader, senior resident, or QI faculty
• Attendance required

• Residents collaborate with a faculty member to develop and complete a project
• Proposals will be submitted and approved by faculty
• The completed project will be summarized and discussed in the form of a local or national conference presentation or submitted publication

• Complete IHI’s 13 modules required to obtain the Basic Certificate in Quality and Safety (Self-Study)
• Deadline for completion is usually no later than December of the PGY-2 year

Entry and ongoing participation contingent upon annual Associate Program Director approval