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INFORMATION FOR

    Naseema Merchant, FCCP, FACP, FHM, MBBS

    Associate Professor of Medicine (General Medicine)
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    Additional Titles

    Site Director, Chief Residency Program in Quality Improvement and Patient Safety, Medicine

    Co-Director, Distinction Pathway, Quality Improvement , Patient Safety and Leadership, Medicine

    Associate Director, Health Equity, Patient Safety and Quality Improvement Distinction Pathway

    Physician Lead, High Reliability Organization, Medicine, VA Connecticut Healthcare System

    Den Leader and Coach, VA Chief Residency Program in QI and Patient Safety, VA National Center for Patient Safety

    Contact Info

    Internal Medicine Clerkship

    VA Connecticut Healthcare System, Medical Service, 5th Floor, Building 1, 950 Campbell Avenue

    West Haven, CT 06516

    United States

    About

    Titles

    Associate Professor of Medicine (General Medicine)

    Site Director, Chief Residency Program in Quality Improvement and Patient Safety, Medicine; Co-Director, Distinction Pathway, Quality Improvement , Patient Safety and Leadership, Medicine; Associate Director, Health Equity, Patient Safety and Quality Improvement Distinction Pathway

    Positions outside Yale

    Physician Lead, High Reliability Organization, Medicine, VA Connecticut Healthcare System; Den Leader and Coach, VA Chief Residency Program in QI and Patient Safety, VA National Center for Patient Safety

    Biography

    Dr. Merchant is an Academic Hospitalist, and Pulmonologist at VA Connecticut and an Associate Professor in the section of General Internal Medicine. She is a core faculty in the Traditional Internal Medicine Residency Program, oversees the residency curriculum in QI and Patient Safety (QIPS), co-leads the residency Distinction in QIPS and Leadership and serves as the Associate Director of GME Distinction in Health Equity, Patient Safety and QI. At VA Connecticut, she serves in the role of Physician Lead for High Reliability Organization, and Program Director for the Chief Residency Program in QIPS. Her areas of interest include High Reliability, promotion of organizational safety, culture of continuous process improvement and inter-professional learning in the realm of QIPS. She has delivered local, regional, and national presentations, publications, and initiatives in these areas. She has a formal training in medical education, Lean Six Sigma Yellow Belt, IHI methodology, Organizational Change Management and is a Master Trainer in High Reliability in Healthcare, and Clinical Team Training.

    Dr. Merchant completed her pre-medical college degree from St. Lawrence College and MD degree from Aga Khan University, both in Karachi, Pakistan. She then completed her internship and residency in Internal Medicine from the University of Illinois at Chicago, fellowship in Pulmonary & Critical Care Medicine and Medical Education, both from Yale School of Medicine.


    Appointments

    Other Departments & Organizations

    Education & Training

    Point of Care Ultrasound Training
    Yale University (2019)
    Faculty Development Course in Clinical Teaching (Developed by Stanford Faculty Development Center for Medical Teachers)
    Yale University (2019)
    Fellow, Medical Education
    Yale School of Medicine (2014)
    Fellow
    Yale University School of Medicine (2000)
    Resident
    University of Illinois at Chicago (1996)
    Intern
    University of Illinois at Chicago (1994)
    Intern
    Aga Khan University Hospital (1992)
    MBBS
    Aga Khan University, Bachelor of Medicine and Bachelor of Surgery (1991)
    Non Degree Program
    St. Lawrence College, Premedical Track, Higher Secondary School Certificate (1985)

    Board Certifications

    • Focused Practice in Hospital Medicine

      Certification Organization
      AB of Internal Medicine
      Original Certification Date
      2016
    • Pulmonary Disease

      Certification Organization
      AB of Internal Medicine
      Latest Certification Date
      2020
      Original Certification Date
      1998

    Research

    Overview

    Medical Research Interests

    Health Care Costs; Health Resources; High Reliability Organizations; Learning Health System; Patient Care Team; Patient Safety; Quality Improvement; Quality Indicators, Health Care; Standard of Care; Value-Based Health Care

    Research at a Glance

    Yale Co-Authors

    Frequent collaborators of Naseema Merchant's published research.

    Publications

    2024

    • Fostering just culture in high reliability organizations: How far have we come?
      Murray, J.S., Larson, S., Lee, J, Merchant, N., & Clifford (in press). Fostering just culture in high reliability organizations: How far have we come? In C.A. Oster & J.S. Braaten (Eds). High reliability organizations – A healthcare handbook for patient safety & quality (3rd Ed). Sigma Theta Tau International
      Chapters

    2023

    2022

    Academic Achievements & Community Involvement

    • activity

      American College of Physicians

    • activity

      Society of Hospital Medicine

    • activity

      Journal of General Internal Medicine

    • activity

      American College of Physicians, Connecticut Chapter, Annual Scientific Program Planning Committee

    • activity

      VA Connecticut Healthcare System, Hospital Patient Safety Committee

    Get In Touch

    Contacts

    Academic Office Number
    Mailing Address

    Internal Medicine Clerkship

    VA Connecticut Healthcare System, Medical Service, 5th Floor, Building 1, 950 Campbell Avenue

    West Haven, CT 06516

    United States

    Events