Ingrid Nembhard, PhD, MS

Ingrid M. Nembhard, Ph.D., M.S., is Associate Professor of Public Health and Management at Yale School of Public Health and Yale School of Management. She also serves as the Associate Director for the Health Care Management Program at Yale. Her research focuses on how characteristics of health care organizations, their leaders, and staff contribute to their ability to implement new practices, engage in continuous organizational learning, and ultimately improve quality of care. She is currently principal investigator for a study of the implementation of evidence-based practices in U.S. hospitals and a study of the contributors to high performance in challenging work environments. She is also studying the implementation of care coordination in primary care groups. In prior work, she has combined qualitative and quantitative research methods to examine: (1) the influence of leadership, organizational climate and learning strategies on the success of improvement projects conducted in hospital units; (2) the antecedents and consequences of organizational learning in the context of quality improvement collaboratives, and (3) the impact of national quality improvement campaigns on hospital processes and patient outcomes.

Dr. Nembhard received her Ph.D. in Health Policy and Management, with a concentration in Organizational Behavior from Harvard University through a joint program between Harvard Business School and the Graduate School of Arts and Sciences. She received her M.S. in Health Policy and Management from Harvard University School of Public Health, and her B.A. in Ethics, Politics and Economics and in Psychology from Yale University.