2022
Real-world implementation evaluation of an electronic health record-integrated consumer informatics tool that collects patient-generated contextual data
Holt J, Spanbauer C, Cusatis R, Winn A, Talsma A, Asan O, Somai M, Hanson R, Moore J, Makoul G, Crotty B. Real-world implementation evaluation of an electronic health record-integrated consumer informatics tool that collects patient-generated contextual data. International Journal Of Medical Informatics 2022, 165: 104810. PMID: 35714549, DOI: 10.1016/j.ijmedinf.2022.104810.Peer-Reviewed Original ResearchConceptsPatient portal activationPrimary care providersPrimary care staffNon-minority patientsMore health servicesBehavioral health conditionsRE-AIM frameworkAcademic health networkPortal activationProgram invitationsPatient reachOffice visitsPatient populationPrimary careCare teamFemale genderPatient covariatesClinicians' viewsCare providersClinicians' usePatient needsPatientsHealth servicesMedicare coverageAbstractText
2019
Translation, Adaptation, and Assessment of the Communication Assessment Tool in Tigray, Northern Ethiopia
Goba G, George J, Alemayehu M, Amdeslasie F, Divelbess K, Makoul G, Curry R, Stephenson M. Translation, Adaptation, and Assessment of the Communication Assessment Tool in Tigray, Northern Ethiopia. Journal Of Graduate Medical Education 2019, 11: 141-145. PMID: 31428271, PMCID: PMC6697305, DOI: 10.4300/jgme-d-18-00711.Peer-Reviewed Original ResearchConceptsCommunication Assessment ToolAyder Referral HospitalAlpha scoresProvider-patient interactionsResidents' communication skillsAssessment toolReferral hospitalCronbach's alpha scoresResident physiciansPatientsCompassionate careCommunication skillsExcellent scoresMean scoreScoresEthiopian residentsBack translationFocus group discussionsExperiential equivalenceTigray regionPrimary languageNorthern EthiopiaBilingual expertsHospitalGroup discussions
2018
Measuring patient-provider communication skills in Rwanda: Selection, adaptation and assessment of psychometric properties of the Communication Assessment Tool
Cubaka V, Schriver M, Vedsted P, Makoul G, Kallestrup P. Measuring patient-provider communication skills in Rwanda: Selection, adaptation and assessment of psychometric properties of the Communication Assessment Tool. Patient Education And Counseling 2018, 101: 1601-1610. PMID: 29724432, DOI: 10.1016/j.pec.2018.04.010.Peer-Reviewed Original ResearchConceptsCommunication Assessment ToolProvider communicationPatient-provider communication skillsPatient-reported measuresType of providerTest-retest reliability assessmentAssessment toolTest-retest reliabilityKinyarwanda versionAge groupsExcellent scoresPatientsFurther validationItems 1Psychometric propertiesContent validationStructural validityProvidersInterpersonal skillsCommunication skillsNursesConfirmatory factor analysisAverage proportion
2016
An efficacy trial of an electronic health record-based strategy to inform patients on safe medication use: The role of written and spoken communication
Curtis L, Mullen R, Russell A, Fata A, Bailey S, Makoul G, Wolf M. An efficacy trial of an electronic health record-based strategy to inform patients on safe medication use: The role of written and spoken communication. Patient Education And Counseling 2016, 99: 1489-1495. PMID: 27444235, PMCID: PMC5300020, DOI: 10.1016/j.pec.2016.07.004.Peer-Reviewed Original ResearchMeSH KeywordsAdultAgedCommunicationDirective CounselingElectronic Data ProcessingElectronic Health RecordsFeasibility StudiesFemaleFollow-Up StudiesHealth Knowledge, Attitudes, PracticeHumansMaleMiddle AgedOutcome and Process Assessment, Health CarePatient Education as TopicPrescription DrugsPrescriptionsPrimary Health CareWritingConceptsPatient understandingMost intervention patientsInternal medicine clinicSafe medication usePhysician-patient communicationIntervention patientsMedication educationPhysician counselingMedication risksMedication useMultivariable analysisMedicine clinicEfficacy trialsMedication informationPatientsMedical encountersNew prescriptionsPhone interviewsPhysiciansTrialsCounselingRiskRisk informationEHR platformClinicItalian translation and cultural adaptation of the communication assessment tool in an outpatient surgical clinic
Scala D, Menditto E, Armellino M, Manguso F, Monetti V, Orlando V, Antonino A, Makoul G, De Palma M. Italian translation and cultural adaptation of the communication assessment tool in an outpatient surgical clinic. BMC Health Services Research 2016, 16: 163. PMID: 27130440, PMCID: PMC4851771, DOI: 10.1186/s12913-016-1411-9.Peer-Reviewed Original Research
2015
Patient-clinician communication in a dental setting: a pilot study
Waylen A, Makoul G, Albeyatti Y. Patient-clinician communication in a dental setting: a pilot study. British Dental Journal 2015, 218: 585-588. PMID: 25998352, DOI: 10.1038/sj.bdj.2015.389.Peer-Reviewed Original Research
2014
Faculty Development to Enhance Humanistic Teaching and Role Modeling: A Collaborative Study at Eight Institutions
Branch W, Chou C, Farber N, Hatem D, Keenan C, Makoul G, Quinn M, Salazar W, Sillman J, Stuber M, Wilkerson L, Mathew G, Fost M. Faculty Development to Enhance Humanistic Teaching and Role Modeling: A Collaborative Study at Eight Institutions. Journal Of General Internal Medicine 2014, 29: 1250-1255. PMID: 24947051, PMCID: PMC4139513, DOI: 10.1007/s11606-014-2927-5.Peer-Reviewed Original ResearchConceptsFaculty development programFaculty developmentRole modelingTeaching skillsExperiential learningHumanistic teachingDevelopment programsCritical reflectionLongitudinal faculty development programPromising teachersClinical teachersFaculty teachingReflective discussionEffectiveness QuestionnaireMain MeasuresThe main outcomeProfessional valuesTeachersTeachingProgram facilitatorsSpecialty areasLearnersFacultyLearningAggregate scoreSkills
2012
Emergency Department Team Communication with the Patient: The Patient's Perspective
McCarthy DM, Ellison EP, Venkatesh AK, Engel KG, Cameron KA, Makoul G, Adams JG. Emergency Department Team Communication with the Patient: The Patient's Perspective. Journal Of Emergency Medicine 2012, 45: 262-270. PMID: 22989697, DOI: 10.1016/j.jemermed.2012.07.052.Peer-Reviewed Original ResearchConceptsCommunication Assessment ToolPatients' perceptionsCross-sectional studyPercent of participantsEmergency department environmentAssessment toolED exitAcademic EDPatient sexPatient's perspectiveED teamPatientsResponse rateQuality careMedical teamDaily censusDepartment environmentTeam communication skillsCommunication skillsEffective communicationFinal sampleAgeSexTeam surveyEDDevelopment of a shared decision making coding system for analysis of patient–healthcare provider encounters
Clayman M, Makoul G, Harper M, Koby D, Williams A. Development of a shared decision making coding system for analysis of patient–healthcare provider encounters. Patient Education And Counseling 2012, 88: 367-372. PMID: 22784391, PMCID: PMC3417351, DOI: 10.1016/j.pec.2012.06.011.Peer-Reviewed Original ResearchMeSH KeywordsAgedBreast NeoplasmsClinical CodingCommunicationDecision MakingDecision Support TechniquesEvidence-Based MedicineFemaleHumansMiddle AgedPatient ParticipationPatient-Centered CarePhysician-Patient RelationsReproducibility of ResultsSelf EfficacySurveys and QuestionnairesVideotape RecordingConceptsMetastatic breast cancerMedical oncologistsBreast cancerPatient-reported outcomesSample of patientsDisease progressionFirst visitDecision-making conversationsProvider encountersMedical encountersPatientsOncologistsCancerWomenSimilar numberPhysiciansSuspicionCharacteristics of decisionsSDMFurther workProgressionVisitsA Community and Culture-Centered Approach to Developing Effective Cardiovascular Health Messages
Kandula N, Khurana N, Makoul G, Glass S, Baker D. A Community and Culture-Centered Approach to Developing Effective Cardiovascular Health Messages. Journal Of General Internal Medicine 2012, 27: 1308-1316. PMID: 22584728, PMCID: PMC3445691, DOI: 10.1007/s11606-012-2102-9.Peer-Reviewed Original Research
2011
Physician Understanding of Patient Health Beliefs
Makoul G. Physician Understanding of Patient Health Beliefs. Journal Of General Internal Medicine 2011, 26: 574-574. PMID: 21452057, PMCID: PMC3101969, DOI: 10.1007/s11606-011-1691-z.Peer-Reviewed Original Research
2010
Explanatory models of coronary heart disease among South Asian immigrants
Tirodkar M, Baker D, Khurana N, Makoul G, Paracha M, Kandula N. Explanatory models of coronary heart disease among South Asian immigrants. Patient Education And Counseling 2010, 85: 230-236. PMID: 21093195, PMCID: PMC3380445, DOI: 10.1016/j.pec.2010.10.002.Peer-Reviewed Original ResearchConceptsRisk factorsSouth Asian immigrantsCoronary heart diseaseQualified health centersSpiritual factorsCHD preventionBlood pressureBiomedical modelHeart diseaseHealth centersIndividual explanatory modelsPrevention messagesCHDPrevention behaviorsLower educationHealth educatorsAsian immigrantsExplanatory modelsCommunity centersLower perceptionsSemi-structured interviewsFactorsDiabetesCliniciansDiseaseAssessing patient perceptions of hospitalist communication skills using the Communication Assessment Tool (CAT)
Ferranti D, Makoul G, Forth V, Rauworth J, Lee J, Williams M. Assessing patient perceptions of hospitalist communication skills using the Communication Assessment Tool (CAT). Journal Of Hospital Medicine 2010, 5: 522-527. PMID: 21162155, DOI: 10.1002/jhm.787.Peer-Reviewed Original ResearchConceptsCommunication Assessment ToolPatients' perceptionsHospital medicine serviceCross-sectional studyAcademic medical centerAssessment toolHospitalist communicationPatient surveyMedical CenterMedicine servicePatientsDirect careAge 18Communication skillsPatient talkOverall scale reliabilityHospitalistsCAT itemsTargeted trainingIncreasing percentageTeaching serviceExcellent ratingScale reliabilityPercentageLower ratingsLiteracy, Cognitive Ability, and the Retention of Health-Related Information About Colorectal Cancer Screening
Wilson E, Wolf M, Curtis L, Clayman M, Cameron K, Vom Eigen K, Makoul G. Literacy, Cognitive Ability, and the Retention of Health-Related Information About Colorectal Cancer Screening. Journal Of Health Communication 2010, 15: 116-125. PMID: 20845198, DOI: 10.1080/10810730.2010.499984.Peer-Reviewed Original ResearchConceptsLong-term memoryCognitive factorsCognitive abilitiesMemory demandsTerm memoryReadability of materialsRetention of healthCognitive AssessmentProcessing speedCognitionRecallIntervention strategiesCurrent studyAvailable participantsMemoryImmediate knowledgeLiteracy assessmentLow literacyLiteracyKnowledge-based questionsHealth informationRelationshipSecond timePrimary care patientsEducational toolMedia and memory: The efficacy of video and print materials for promoting patient education about asthma
Wilson E, Park D, Curtis L, Cameron K, Clayman M, Makoul G, vom Eigen K, Wolf M. Media and memory: The efficacy of video and print materials for promoting patient education about asthma. Patient Education And Counseling 2010, 80: 393-398. PMID: 20688454, DOI: 10.1016/j.pec.2010.07.011.Peer-Reviewed Original ResearchConceptsTake-home materialsPrimary care patientsAsthma symptomsAsthma educationHealth-related informationInitial presentationInhaler usagePatient educationSymptom-related informationPrint interventionDelayed assessmentWeeksKnowledge-based questionsRecall of informationParticipantsPrint materialsInterventionAvailable participantsExamining Emergency Department Communication Through a Staff-Based Participatory Research Method: Identifying Barriers and Solutions to Meaningful Change
Cameron K, Engel K, McCarthy D, Buckley B, Kollar L, Donlan S, Pang P, Makoul G, Tanabe P, Gisondi M, Adams J. Examining Emergency Department Communication Through a Staff-Based Participatory Research Method: Identifying Barriers and Solutions to Meaningful Change. Annals Of Emergency Medicine 2010, 56: 614-622. PMID: 20382446, DOI: 10.1016/j.annemergmed.2010.03.017.Peer-Reviewed Original ResearchMeSH KeywordsAdultCommunicationCommunication BarriersEmergency NursingEmergency Service, HospitalFemaleHealth Services ResearchHumansInterdisciplinary CommunicationInternship and ResidencyMaleMedical ErrorsMedical SecretariesMedical Staff, HospitalMiddle AgedPatient Care TeamPhysician-Patient RelationsWorkforceYoung AdultConceptsEmergency departmentEmergency department communicationED visitsMajority of participantsPatients' perceptionsED staffUrban hospitalClinical practiceGroup discussionsCommunication barriersParticipatory research methodsMultidisciplinary workshopStaff perceptionsConstant comparative analysisMeaningful changeRealistic expectationsStaff membersLarge group discussionsStaffTeam communicationEmergent themesImportance of communicationInformation provisionHospitalNursesKnowledge Gaps and Misconceptions About Coronary Heart Disease Among U.S. South Asians
Kandula N, Tirodkar M, Lauderdale D, Khurana N, Makoul G, Baker D. Knowledge Gaps and Misconceptions About Coronary Heart Disease Among U.S. South Asians. American Journal Of Preventive Medicine 2010, 38: 439-442. PMID: 20307813, PMCID: PMC2844724, DOI: 10.1016/j.amepre.2009.12.034.Peer-Reviewed Original ResearchConceptsCoronary heart diseaseRisk factorsHeart diseaseMore CHD risk factorsSouth AsiansCHD risk factorsRisk factor controlModifiable risk factorsCross-sectional study populationSouth Asian adultsU.S. South AsiansLow education levelPercent of respondentsBlood pressureMultivariate regression modelCHD knowledgeStudy populationAsian adultsHigh riskStandardized questionnaireCHD educationPrevention messagesHeart attackMost participantsEducational messagesExplanatory Models of Health and Disease Among South Asian Immigrants in Chicago
Tirodkar M, Baker D, Makoul G, Khurana N, Paracha M, Kandula N. Explanatory Models of Health and Disease Among South Asian Immigrants in Chicago. Journal Of Immigrant And Minority Health 2010, 13: 385-394. PMID: 20131000, PMCID: PMC2905487, DOI: 10.1007/s10903-009-9304-1.Peer-Reviewed Original ResearchConceptsConcept of healthSouth AsiansDisease prevention messagesSouth Asian immigrantsQualified health centersHealth promotion strategiesCause of diseasePsycho-social factorsHealth centersPrevention messagesDiseaseBehavioral factorsAsian immigrantsHome dutiesHealthSpiritual factorsPromotion strategiesWomenAsiansCommunity centersSemi-structured interviewsSmokingYearsFactorsUsing the word ‘cancer’ in communication about an abnormal Pap test: Finding common ground with patient–provider communication
Simon M, Cofta-Woerpel L, Randhawa V, John P, Makoul G, Spring B. Using the word ‘cancer’ in communication about an abnormal Pap test: Finding common ground with patient–provider communication. Patient Education And Counseling 2010, 81: 106-112. PMID: 20060255, PMCID: PMC2891944, DOI: 10.1016/j.pec.2009.11.022.Peer-Reviewed Original ResearchConceptsAbnormal Pap testCancer Institute's Cancer Information ServicePap testCancer Information ServiceNational Cancer Institute's Cancer Information ServicePatient-provider communicationPatients' literacy levelsBetter health outcomesPatient-provider educationCervical cancerUrban clinicPatients' viewsLiteracy levelsCancer riskHispanic womenPatientsHealth outcomesLow-income AfricanCancerWomenProvidersSemi-structured interviewsClinic
2009
Using Theoretical Constructs to Identify Key Issues for Targeted Message Design: African American Seniors' Perceptions About Influenza and Influenza Vaccination
Cameron K, Rintamaki L, Kamanda-Kosseh M, Noskin G, Baker D, Makoul G. Using Theoretical Constructs to Identify Key Issues for Targeted Message Design: African American Seniors' Perceptions About Influenza and Influenza Vaccination. Health Communication 2009, 24: 316-326. PMID: 19499425, DOI: 10.1080/10410230902889258.Peer-Reviewed Original ResearchConceptsInfluenza vaccinationAfrican American seniorsAge-related riskIndividual health statusAmerican seniorsVaccine accessibilitySide effectsHealth statusInfluenzaVaccinationPreventive abilityVaccineWhite seniorsExtended Parallel Process ModelMessage developmentFocus groupsParticipantsClear needMinor nuisanceParallel Process ModelResponse efficacySeniorsThematic categories