2007
First-year medical students’ assessment of their own communication skills: A video-based, open-ended approach
Zick A, Granieri M, Makoul G. First-year medical students’ assessment of their own communication skills: A video-based, open-ended approach. Patient Education And Counseling 2007, 68: 161-166. PMID: 17640843, DOI: 10.1016/j.pec.2007.05.018.Peer-Reviewed Original ResearchAttitude of Health PersonnelChicagoClinical CompetenceCommunicationEducation, Medical, UndergraduateEducational MeasurementEmpathyFeasibility StudiesFeedback, PsychologicalHumansMedical History TakingNeeds AssessmentPatient SimulationPatient-Centered CarePhysician-Patient RelationsSelf EfficacySelf-AssessmentSelf-Evaluation ProgramsSocial SupportStudents, MedicalSurveys and QuestionnairesVideotape Recording
2005
Examining Empathy in Medical Encounters: An Observational Study Using the Empathic Communication Coding System
Bylund C, Makoul G. Examining Empathy in Medical Encounters: An Observational Study Using the Empathic Communication Coding System. Health Communication 2005, 18: 123-140. PMID: 16083407, DOI: 10.1207/s15327027hc1802_2.Peer-Reviewed Original ResearchConceptsEmpathic Communication Coding SystemEmpathic opportunitiesGeneral internal medicine clinicInternal medicine clinicPhysician-patient relationshipInitial visitMedicine clinicPatient preferencesObservational studyPhysician responsesPatientsPatients' statementsMedical encountersPhysiciansMean lengthVisitsLevel of empathyEmpathic responsesFurther researchResponseClinicClinicians
2003
The interplay between education and research about patient–provider communication
Makoul G. The interplay between education and research about patient–provider communication. Patient Education And Counseling 2003, 50: 79-84. PMID: 12767590, DOI: 10.1016/s0738-3991(03)00085-5.Peer-Reviewed Original Research
2002
Empathic communication and gender in the physician–patient encounter
Bylund C, Makoul G. Empathic communication and gender in the physician–patient encounter. Patient Education And Counseling 2002, 48: 207-216. PMID: 12477605, DOI: 10.1016/s0738-3991(02)00173-8.Peer-Reviewed Original ResearchMeSH KeywordsAdultAttitude of Health PersonnelAttitude to HealthCommunicationData CollectionEmotionsEmpathyFemaleForms and Records ControlHumansInternal MedicineMaleMenOffice VisitsPhysician-Patient RelationsPhysicians, WomenSensitivity and SpecificitySexSurveys and QuestionnairesVideotape RecordingWomenConceptsEmpathic Communication Coding SystemFemale patientsEmpathic opportunitiesEmpathic communicationPhysician communication behaviorsPhysician-patient encountersPhysician-patient relationshipMale patientsOffice visitsPatient genderGeneral internistsPatientsGender differencesFemale physiciansMedical encountersPhysiciansMore emotional intensityPatient's creationComparable numberSensitive toolModest gender differencesGenderInternistsInitial validationVisits