2019
Translation, Adaptation, and Assessment of the Communication Assessment Tool in Tigray, Northern Ethiopia
Goba G, George J, Alemayehu M, Amdeslasie F, Divelbess K, Makoul G, Curry R, Stephenson M. Translation, Adaptation, and Assessment of the Communication Assessment Tool in Tigray, Northern Ethiopia. Journal Of Graduate Medical Education 2019, 11: 141-145. PMID: 31428271, PMCID: PMC6697305, DOI: 10.4300/jgme-d-18-00711.Peer-Reviewed Original ResearchConceptsCommunication Assessment ToolAyder Referral HospitalAlpha scoresProvider-patient interactionsResidents' communication skillsAssessment toolReferral hospitalCronbach's alpha scoresResident physiciansPatientsCompassionate careCommunication skillsExcellent scoresMean scoreScoresEthiopian residentsBack translationFocus group discussionsExperiential equivalenceTigray regionPrimary languageNorthern EthiopiaBilingual expertsHospitalGroup discussions
2018
Measuring patient-provider communication skills in Rwanda: Selection, adaptation and assessment of psychometric properties of the Communication Assessment Tool
Cubaka V, Schriver M, Vedsted P, Makoul G, Kallestrup P. Measuring patient-provider communication skills in Rwanda: Selection, adaptation and assessment of psychometric properties of the Communication Assessment Tool. Patient Education And Counseling 2018, 101: 1601-1610. PMID: 29724432, DOI: 10.1016/j.pec.2018.04.010.Peer-Reviewed Original ResearchConceptsCommunication Assessment ToolProvider communicationPatient-provider communication skillsPatient-reported measuresType of providerTest-retest reliability assessmentAssessment toolTest-retest reliabilityKinyarwanda versionAge groupsExcellent scoresPatientsFurther validationItems 1Psychometric propertiesContent validationStructural validityProvidersInterpersonal skillsCommunication skillsNursesConfirmatory factor analysisAverage proportion
2016
An efficacy trial of an electronic health record-based strategy to inform patients on safe medication use: The role of written and spoken communication
Curtis L, Mullen R, Russell A, Fata A, Bailey S, Makoul G, Wolf M. An efficacy trial of an electronic health record-based strategy to inform patients on safe medication use: The role of written and spoken communication. Patient Education And Counseling 2016, 99: 1489-1495. PMID: 27444235, PMCID: PMC5300020, DOI: 10.1016/j.pec.2016.07.004.Peer-Reviewed Original ResearchMeSH KeywordsAdultAgedCommunicationDirective CounselingElectronic Data ProcessingElectronic Health RecordsFeasibility StudiesFemaleFollow-Up StudiesHealth Knowledge, Attitudes, PracticeHumansMaleMiddle AgedOutcome and Process Assessment, Health CarePatient Education as TopicPrescription DrugsPrescriptionsPrimary Health CareWritingConceptsPatient understandingMost intervention patientsInternal medicine clinicSafe medication usePhysician-patient communicationIntervention patientsMedication educationPhysician counselingMedication risksMedication useMultivariable analysisMedicine clinicEfficacy trialsMedication informationPatientsMedical encountersNew prescriptionsPhone interviewsPhysiciansTrialsCounselingRiskRisk informationEHR platformClinic
2015
Patient-clinician communication in a dental setting: a pilot study
Waylen A, Makoul G, Albeyatti Y. Patient-clinician communication in a dental setting: a pilot study. British Dental Journal 2015, 218: 585-588. PMID: 25998352, DOI: 10.1038/sj.bdj.2015.389.Peer-Reviewed Original Research
2012
Emergency Department Team Communication with the Patient: The Patient's Perspective
McCarthy DM, Ellison EP, Venkatesh AK, Engel KG, Cameron KA, Makoul G, Adams JG. Emergency Department Team Communication with the Patient: The Patient's Perspective. Journal Of Emergency Medicine 2012, 45: 262-270. PMID: 22989697, DOI: 10.1016/j.jemermed.2012.07.052.Peer-Reviewed Original ResearchConceptsCommunication Assessment ToolPatients' perceptionsCross-sectional studyPercent of participantsEmergency department environmentAssessment toolED exitAcademic EDPatient sexPatient's perspectiveED teamPatientsResponse rateQuality careMedical teamDaily censusDepartment environmentTeam communication skillsCommunication skillsEffective communicationFinal sampleAgeSexTeam surveyEDA Community and Culture-Centered Approach to Developing Effective Cardiovascular Health Messages
Kandula N, Khurana N, Makoul G, Glass S, Baker D. A Community and Culture-Centered Approach to Developing Effective Cardiovascular Health Messages. Journal Of General Internal Medicine 2012, 27: 1308-1316. PMID: 22584728, PMCID: PMC3445691, DOI: 10.1007/s11606-012-2102-9.Peer-Reviewed Original Research
2010
Explanatory models of coronary heart disease among South Asian immigrants
Tirodkar M, Baker D, Khurana N, Makoul G, Paracha M, Kandula N. Explanatory models of coronary heart disease among South Asian immigrants. Patient Education And Counseling 2010, 85: 230-236. PMID: 21093195, PMCID: PMC3380445, DOI: 10.1016/j.pec.2010.10.002.Peer-Reviewed Original ResearchConceptsRisk factorsSouth Asian immigrantsCoronary heart diseaseQualified health centersSpiritual factorsCHD preventionBlood pressureBiomedical modelHeart diseaseHealth centersIndividual explanatory modelsPrevention messagesCHDPrevention behaviorsLower educationHealth educatorsAsian immigrantsExplanatory modelsCommunity centersLower perceptionsSemi-structured interviewsFactorsDiabetesCliniciansDiseaseAssessing patient perceptions of hospitalist communication skills using the Communication Assessment Tool (CAT)
Ferranti D, Makoul G, Forth V, Rauworth J, Lee J, Williams M. Assessing patient perceptions of hospitalist communication skills using the Communication Assessment Tool (CAT). Journal Of Hospital Medicine 2010, 5: 522-527. PMID: 21162155, DOI: 10.1002/jhm.787.Peer-Reviewed Original ResearchConceptsCommunication Assessment ToolPatients' perceptionsHospital medicine serviceCross-sectional studyAcademic medical centerAssessment toolHospitalist communicationPatient surveyMedical CenterMedicine servicePatientsDirect careAge 18Communication skillsPatient talkOverall scale reliabilityHospitalistsCAT itemsTargeted trainingIncreasing percentageTeaching serviceExcellent ratingScale reliabilityPercentageLower ratingsLiteracy, Cognitive Ability, and the Retention of Health-Related Information About Colorectal Cancer Screening
Wilson E, Wolf M, Curtis L, Clayman M, Cameron K, Vom Eigen K, Makoul G. Literacy, Cognitive Ability, and the Retention of Health-Related Information About Colorectal Cancer Screening. Journal Of Health Communication 2010, 15: 116-125. PMID: 20845198, DOI: 10.1080/10810730.2010.499984.Peer-Reviewed Original ResearchConceptsLong-term memoryCognitive factorsCognitive abilitiesMemory demandsTerm memoryReadability of materialsRetention of healthCognitive AssessmentProcessing speedCognitionRecallIntervention strategiesCurrent studyAvailable participantsMemoryImmediate knowledgeLiteracy assessmentLow literacyLiteracyKnowledge-based questionsHealth informationRelationshipSecond timePrimary care patientsEducational toolMedia and memory: The efficacy of video and print materials for promoting patient education about asthma
Wilson E, Park D, Curtis L, Cameron K, Clayman M, Makoul G, vom Eigen K, Wolf M. Media and memory: The efficacy of video and print materials for promoting patient education about asthma. Patient Education And Counseling 2010, 80: 393-398. PMID: 20688454, DOI: 10.1016/j.pec.2010.07.011.Peer-Reviewed Original ResearchConceptsTake-home materialsPrimary care patientsAsthma symptomsAsthma educationHealth-related informationInitial presentationInhaler usagePatient educationSymptom-related informationPrint interventionDelayed assessmentWeeksKnowledge-based questionsRecall of informationParticipantsPrint materialsInterventionAvailable participantsExamining Emergency Department Communication Through a Staff-Based Participatory Research Method: Identifying Barriers and Solutions to Meaningful Change
Cameron K, Engel K, McCarthy D, Buckley B, Kollar L, Donlan S, Pang P, Makoul G, Tanabe P, Gisondi M, Adams J. Examining Emergency Department Communication Through a Staff-Based Participatory Research Method: Identifying Barriers and Solutions to Meaningful Change. Annals Of Emergency Medicine 2010, 56: 614-622. PMID: 20382446, DOI: 10.1016/j.annemergmed.2010.03.017.Peer-Reviewed Original ResearchMeSH KeywordsAdultCommunicationCommunication BarriersEmergency NursingEmergency Service, HospitalFemaleHealth Services ResearchHumansInterdisciplinary CommunicationInternship and ResidencyMaleMedical ErrorsMedical SecretariesMedical Staff, HospitalMiddle AgedPatient Care TeamPhysician-Patient RelationsWorkforceYoung AdultConceptsEmergency departmentEmergency department communicationED visitsMajority of participantsPatients' perceptionsED staffUrban hospitalClinical practiceGroup discussionsCommunication barriersParticipatory research methodsMultidisciplinary workshopStaff perceptionsConstant comparative analysisMeaningful changeRealistic expectationsStaff membersLarge group discussionsStaffTeam communicationEmergent themesImportance of communicationInformation provisionHospitalNursesKnowledge Gaps and Misconceptions About Coronary Heart Disease Among U.S. South Asians
Kandula N, Tirodkar M, Lauderdale D, Khurana N, Makoul G, Baker D. Knowledge Gaps and Misconceptions About Coronary Heart Disease Among U.S. South Asians. American Journal Of Preventive Medicine 2010, 38: 439-442. PMID: 20307813, PMCID: PMC2844724, DOI: 10.1016/j.amepre.2009.12.034.Peer-Reviewed Original ResearchConceptsCoronary heart diseaseRisk factorsHeart diseaseMore CHD risk factorsSouth AsiansCHD risk factorsRisk factor controlModifiable risk factorsCross-sectional study populationSouth Asian adultsU.S. South AsiansLow education levelPercent of respondentsBlood pressureMultivariate regression modelCHD knowledgeStudy populationAsian adultsHigh riskStandardized questionnaireCHD educationPrevention messagesHeart attackMost participantsEducational messagesExplanatory Models of Health and Disease Among South Asian Immigrants in Chicago
Tirodkar M, Baker D, Makoul G, Khurana N, Paracha M, Kandula N. Explanatory Models of Health and Disease Among South Asian Immigrants in Chicago. Journal Of Immigrant And Minority Health 2010, 13: 385-394. PMID: 20131000, PMCID: PMC2905487, DOI: 10.1007/s10903-009-9304-1.Peer-Reviewed Original ResearchConceptsConcept of healthSouth AsiansDisease prevention messagesSouth Asian immigrantsQualified health centersHealth promotion strategiesCause of diseasePsycho-social factorsHealth centersPrevention messagesDiseaseBehavioral factorsAsian immigrantsHome dutiesHealthSpiritual factorsPromotion strategiesWomenAsiansCommunity centersSemi-structured interviewsSmokingYearsFactors
2009
Defining Professionalism From the Perspective of Patients, Physicians, and Nurses
Green M, Zick A, Makoul G. Defining Professionalism From the Perspective of Patients, Physicians, and Nurses. Academic Medicine 2009, 84: 566-573. PMID: 19704188, DOI: 10.1097/acm.0b013e31819fb7ad.Peer-Reviewed Original ResearchThe relationship between health literacy and knowledge improvement after a multimedia type 2 diabetes education program
Kandula N, Nsiah-Kumi P, Makoul G, Sager J, Zei C, Glass S, Stephens Q, Baker D. The relationship between health literacy and knowledge improvement after a multimedia type 2 diabetes education program. Patient Education And Counseling 2009, 75: 321-327. PMID: 19395223, DOI: 10.1016/j.pec.2009.04.001.Peer-Reviewed Original ResearchMeSH KeywordsAdultAgedDiabetes Mellitus, Type 2Educational MeasurementEducational StatusFemaleHealth Knowledge, Attitudes, PracticeHumansLearningMaleMiddle AgedModels, EducationalMultimediaMultivariate AnalysisPatient Education as TopicPilot ProjectsProgram EvaluationRegression AnalysisSurveys and QuestionnairesConceptsLearning gapEducation programsKnowledge improvementLow literacyLiteracy levelsAdequate literacyInadequate literacyHealth literacyEducation methodsLiteracyAcademic health centersLow-literate patientsEducation interventionMDEPHigher literacyKnowledge scoreDiabetes knowledgeHealth centersLow health literacyDiabetes education interventionPercent of patientsLiteracy statusQualified health centersKnowledgeProgramFour Concepts of Health in America: Results of National Surveys
Makoul G, Clayman M, Lynch E, Thompson J. Four Concepts of Health in America: Results of National Surveys. Journal Of Health Communication 2009, 14: 3-14. PMID: 19180368, DOI: 10.1080/10810730802592213.Peer-Reviewed Original Research
2008
Patient perspectives on communication with the medical team: Pilot study using the communication assessment tool-team (CAT-T)
Mercer L, Tanabe P, Pang P, Gisondi M, Courtney D, Engel K, Donlan S, Adams J, Makoul G. Patient perspectives on communication with the medical team: Pilot study using the communication assessment tool-team (CAT-T). Patient Education And Counseling 2008, 73: 220-223. PMID: 18703306, DOI: 10.1016/j.pec.2008.07.003.Peer-Reviewed Original ResearchConceptsEmergency departmentMedical teamPatient's perspectiveLevel 1 trauma centerPilot studyAdult ED patientsCross-sectional studyCommunication Assessment ToolHigh-quality patient careNon-English speakingED patientsTrauma centerPatient assessmentExclusion criteriaPatient experiencePatientsPsychiatric issuesPatient carePatients' ideasIndividual caregiversTeam-based settingsCommunication assessmentAssessment toolCareMethodological limitationsThe Impact of Judge Selection on Standard Setting for a Patient Survey of Physician Communication Skills
Wayne D, Cohen E, Makoul G, McGaghie W. The Impact of Judge Selection on Standard Setting for a Patient Survey of Physician Communication Skills. Academic Medicine 2008, 83: s17-s20. PMID: 18820492, DOI: 10.1097/acm.0b013e318183e7bd.Peer-Reviewed Original Research
2007
Improving Colorectal Cancer Screening Among the Medically Underserved: A Pilot Study within a Federally Qualified Health Center
Khankari K, Eder M, Osborn C, Makoul G, Clayman M, Skripkauskas S, Diamond-Shapiro L, Makundan D, Wolf M. Improving Colorectal Cancer Screening Among the Medically Underserved: A Pilot Study within a Federally Qualified Health Center. Journal Of General Internal Medicine 2007, 22: 1410-1414. PMID: 17653808, PMCID: PMC2305844, DOI: 10.1007/s11606-007-0295-0.Peer-Reviewed Original ResearchMeSH KeywordsAdultAgedBlack or African AmericanColonoscopyColorectal NeoplasmsCommunity Health CentersFemaleHealth EducationHispanic or LatinoHumansMaleMass ScreeningMiddle AgedOccult BloodPatient CompliancePhysician-Patient RelationsPilot ProjectsPoverty AreasRisk FactorsUnited StatesUrban PopulationConceptsQualified health centersCancer screening ratesHealth centersScreening ratesPhysician recommendationColorectal cancer screening completionColorectal cancer screening ratesFederally Qualified Health CentersBaseline screening ratesIncremental cost-effectiveness ratioPrimary care patientsPreliminary cost-effectiveness analysisScreening-eligible patientsCommunity health centersHealth literacy trainingCost-effectiveness ratioPatient decision makingRates of recommendationCost-effectiveness analysisCare patientsAdditional patientsHispanic patientsMedical visitsColorectal cancerConclusionsThe interventionMeasuring patient views of physician communication skills: Development and testing of the Communication Assessment Tool
Makoul G, Krupat E, Chang C. Measuring patient views of physician communication skills: Development and testing of the Communication Assessment Tool. Patient Education And Counseling 2007, 67: 333-342. PMID: 17574367, DOI: 10.1016/j.pec.2007.05.005.Peer-Reviewed Original ResearchMeSH KeywordsAdolescentAdultAgedAttitude to HealthClinical CompetenceCommunicationComprehensionData CollectionDiscriminant AnalysisFactor Analysis, StatisticalFeasibility StudiesFeedback, PsychologicalFemaleFocus GroupsHumansMaleMiddle AgedPhysician-Patient RelationsPhysician's RolePilot ProjectsPsychometricsSurveys and QuestionnairesUnited StatesConceptsCommunication Assessment ToolPhysician communication skillsAssessment toolVariety of specialtiesPatients' perceptionsPatients' viewsFive-point response scalePatientsPhysiciansCommunication skillsOverall scale reliabilityPhysician performanceCAT itemsClinical specialtiesExcellent scoresValid instrumentMean scoreAlpha coefficientResidency programsScoresPractice plansPilot testingSatisfaction ScaleSpecialty boardsSpecialties