2019
The impact of patient-generated contextual data on communication in clinical practice: A qualitative assessment of patient and clinician perspectives
Cusatis R, Holt J, Williams J, Nukuna S, Asan O, Flynn K, Neuner J, Moore J, Makoul G, Crotty B. The impact of patient-generated contextual data on communication in clinical practice: A qualitative assessment of patient and clinician perspectives. Patient Education And Counseling 2019, 103: 734-740. PMID: 31744702, DOI: 10.1016/j.pec.2019.10.020.Peer-Reviewed Original ResearchConceptsPatient contextual dataCare team membersElectronic health recordsCare teamPrimary care team membersLarge academic health systemEntire care teamAcademic health systemNon-physician staffTeam-based carePatient-centered careFocus groups/interviewsGroups/interviewsClinician's perspectiveProvider commentsPatientsClinical practiceClinical teamClinician's goalHealth systemClinical contextPatient voiceHealth recordsHealth informationTeam members
2009
How does communication heal? Pathways linking clinician–patient communication to health outcomes
Street R, Makoul G, Arora N, Epstein R. How does communication heal? Pathways linking clinician–patient communication to health outcomes. Patient Education And Counseling 2009, 74: 295-301. PMID: 19150199, DOI: 10.1016/j.pec.2008.11.015.Peer-Reviewed Original ResearchMeSH KeywordsCommunicationCooperative BehaviorHealth Services AccessibilityHealth StatusHumansModels, EducationalModels, PsychologicalModels, TheoreticalOutcome Assessment, Health CarePatient Education as TopicPatient ParticipationPower, PsychologicalProfessional-Patient RelationsRandomized Controlled Trials as TopicResearchResearch DesignSocial SupportTrustConceptsClinician-patient communicationHealth outcomesIntermediate outcomesHigh-quality medical decisionsClinician-patient agreementPatient knowledgeTherapeutic effectPatient understandingGood healthTherapeutic allianceImproved healthPatient agencyOutcomesSelect measuresProximal outcomesMedical decisionsSocial supportHealthBetter managementPathwayPatientsCliniciansWeeksMonths
2005
An integrative model of shared decision making in medical encounters
Makoul G, Clayman M. An integrative model of shared decision making in medical encounters. Patient Education And Counseling 2005, 60: 301-312. PMID: 16051459, DOI: 10.1016/j.pec.2005.06.010.Peer-Reviewed Original ResearchCommunicationCooperative BehaviorDecision MakingHumansInformed ConsentModels, PsychologicalNegotiatingOutcome Assessment, Health CarePaternalismPatient Education as TopicPatient ParticipationPatient-Centered CarePhysician-Patient RelationsPhysician's RoleProblem SolvingRisk AssessmentSelf EfficacySick RoleTrust