2012
Development of a shared decision making coding system for analysis of patient–healthcare provider encounters
Clayman M, Makoul G, Harper M, Koby D, Williams A. Development of a shared decision making coding system for analysis of patient–healthcare provider encounters. Patient Education And Counseling 2012, 88: 367-372. PMID: 22784391, PMCID: PMC3417351, DOI: 10.1016/j.pec.2012.06.011.Peer-Reviewed Original ResearchMeSH KeywordsAgedBreast NeoplasmsClinical CodingCommunicationDecision MakingDecision Support TechniquesEvidence-Based MedicineFemaleHumansMiddle AgedPatient ParticipationPatient-Centered CarePhysician-Patient RelationsReproducibility of ResultsSelf EfficacySurveys and QuestionnairesVideotape RecordingConceptsMetastatic breast cancerMedical oncologistsBreast cancerPatient-reported outcomesSample of patientsDisease progressionFirst visitDecision-making conversationsProvider encountersMedical encountersPatientsOncologistsCancerWomenSimilar numberPhysiciansSuspicionCharacteristics of decisionsSDMFurther workProgressionVisits
2010
Literacy, Cognitive Ability, and the Retention of Health-Related Information About Colorectal Cancer Screening
Wilson E, Wolf M, Curtis L, Clayman M, Cameron K, Vom Eigen K, Makoul G. Literacy, Cognitive Ability, and the Retention of Health-Related Information About Colorectal Cancer Screening. Journal Of Health Communication 2010, 15: 116-125. PMID: 20845198, DOI: 10.1080/10810730.2010.499984.Peer-Reviewed Original ResearchConceptsLong-term memoryCognitive factorsCognitive abilitiesMemory demandsTerm memoryReadability of materialsRetention of healthCognitive AssessmentProcessing speedCognitionRecallIntervention strategiesCurrent studyAvailable participantsMemoryImmediate knowledgeLiteracy assessmentLow literacyLiteracyKnowledge-based questionsHealth informationRelationshipSecond timePrimary care patientsEducational toolMedia and memory: The efficacy of video and print materials for promoting patient education about asthma
Wilson E, Park D, Curtis L, Cameron K, Clayman M, Makoul G, vom Eigen K, Wolf M. Media and memory: The efficacy of video and print materials for promoting patient education about asthma. Patient Education And Counseling 2010, 80: 393-398. PMID: 20688454, DOI: 10.1016/j.pec.2010.07.011.Peer-Reviewed Original ResearchConceptsTake-home materialsPrimary care patientsAsthma symptomsAsthma educationHealth-related informationInitial presentationInhaler usagePatient educationSymptom-related informationPrint interventionDelayed assessmentWeeksKnowledge-based questionsRecall of informationParticipantsPrint materialsInterventionAvailable participants
2007
First-year medical students’ assessment of their own communication skills: A video-based, open-ended approach
Zick A, Granieri M, Makoul G. First-year medical students’ assessment of their own communication skills: A video-based, open-ended approach. Patient Education And Counseling 2007, 68: 161-166. PMID: 17640843, DOI: 10.1016/j.pec.2007.05.018.Peer-Reviewed Original ResearchAttitude of Health PersonnelChicagoClinical CompetenceCommunicationEducation, Medical, UndergraduateEducational MeasurementEmpathyFeasibility StudiesFeedback, PsychologicalHumansMedical History TakingNeeds AssessmentPatient SimulationPatient-Centered CarePhysician-Patient RelationsSelf EfficacySelf-AssessmentSelf-Evaluation ProgramsSocial SupportStudents, MedicalSurveys and QuestionnairesVideotape RecordingAn Evidence-Based Perspective on Greetings in Medical Encounters
Makoul G, Zick A, Green M. An Evidence-Based Perspective on Greetings in Medical Encounters. JAMA Internal Medicine 2007, 167: 1172-1176. PMID: 17563026, DOI: 10.1001/archinte.167.11.1172.Peer-Reviewed Original ResearchConceptsNew patient visitsPatient's nameComputer-assisted telephone surveyEveryday clinical practicePatient safety recommendationsPatient sexPatient visitsPatient expectationsClinical practicePatientsMedical encountersPatient identificationPhysiciansPhysician's nameTelephone surveyClosed-ended questionsSafety recommendationsVisitsInitial encounterLittle evidenceSurvey respondentsCommunication skills
2006
Communication About Behavioral Health Risks: A Study of Videotaped Encounters in 2 Internal Medicine Practices
Makoul G, Dhurandhar A, Goel M, Scholtens D, Rubin A. Communication About Behavioral Health Risks: A Study of Videotaped Encounters in 2 Internal Medicine Practices. Journal Of General Internal Medicine 2006, 21: 698-703. PMID: 16808769, PMCID: PMC1924697, DOI: 10.1111/j.1525-1497.2006.00467.x.Peer-Reviewed Original ResearchMeSH KeywordsCommunicationCounselingHealth PromotionHumansInternal MedicinePhysician-Patient RelationsRisk-TakingUnited StatesVideotape RecordingConceptsBehavioral health risksInternal medicine practiceHealth behavior changeInitial visitGeneral internal medicine practiceMedicine practiceRisk behaviorsHealth risk screeningHealth risksNew patient visitsPrimary care practicesAcademic medical centerBehavior changePatient agePreventable morbidityRisk factorsPatient visitsObservational studyRisk screeningMedical CenterGeneral internistsSun exposureNational guidelinesCare practicesMajor cause
2002
Empathic communication and gender in the physician–patient encounter
Bylund C, Makoul G. Empathic communication and gender in the physician–patient encounter. Patient Education And Counseling 2002, 48: 207-216. PMID: 12477605, DOI: 10.1016/s0738-3991(02)00173-8.Peer-Reviewed Original ResearchMeSH KeywordsAdultAttitude of Health PersonnelAttitude to HealthCommunicationData CollectionEmotionsEmpathyFemaleForms and Records ControlHumansInternal MedicineMaleMenOffice VisitsPhysician-Patient RelationsPhysicians, WomenSensitivity and SpecificitySexSurveys and QuestionnairesVideotape RecordingWomenConceptsEmpathic Communication Coding SystemFemale patientsEmpathic opportunitiesEmpathic communicationPhysician communication behaviorsPhysician-patient encountersPhysician-patient relationshipMale patientsOffice visitsPatient genderGeneral internistsPatientsGender differencesFemale physiciansMedical encountersPhysiciansMore emotional intensityPatient's creationComparable numberSensitive toolModest gender differencesGenderInternistsInitial validationVisits
2001
The SEGUE Framework for teaching and assessing communication skills
Makoul G. The SEGUE Framework for teaching and assessing communication skills. Patient Education And Counseling 2001, 45: 23-34. PMID: 11602365, DOI: 10.1016/s0738-3991(01)00136-7.Peer-Reviewed Original ResearchConceptsSEGUE FrameworkStandardized patientsCommunication skills teachingCanadian medical schoolsClinical skills assessmentEvidence of concurrentSkills teachingStudent performanceFaculty responsesTeaching toolMedical schoolsEvidence of validityCommunication skillsSkills assessmentActual practice settingsVariety of contextsPractice settingsLive encountersPredictive validityCommunication tasksTeachingStudentsSchoolsSkillsRecent survey
1999
Using patient narrative videos for understanding better the illness experience
Makoul G. Using patient narrative videos for understanding better the illness experience. Academic Medicine 1999, 74: 580-1. PMID: 10676197, DOI: 10.1097/00001888-199905000-00047.Peer-Reviewed Original Research