Empathic communication and gender in the physician–patient encounter
Bylund C, Makoul G. Empathic communication and gender in the physician–patient encounter. Patient Education And Counseling 2002, 48: 207-216. PMID: 12477605, DOI: 10.1016/s0738-3991(02)00173-8.Peer-Reviewed Original ResearchMeSH KeywordsAdultAttitude of Health PersonnelAttitude to HealthCommunicationData CollectionEmotionsEmpathyFemaleForms and Records ControlHumansInternal MedicineMaleMenOffice VisitsPhysician-Patient RelationsPhysicians, WomenSensitivity and SpecificitySexSurveys and QuestionnairesVideotape RecordingWomenConceptsEmpathic Communication Coding SystemFemale patientsEmpathic opportunitiesEmpathic communicationPhysician communication behaviorsPhysician-patient encountersPhysician-patient relationshipMale patientsOffice visitsPatient genderGeneral internistsPatientsGender differencesFemale physiciansMedical encountersPhysiciansMore emotional intensityPatient's creationComparable numberSensitive toolModest gender differencesGenderInternistsInitial validationVisitsRehabilitation-Specific Communication Skills Training
Sliwa J, Makoul G, Betts H. Rehabilitation-Specific Communication Skills Training. American Journal Of Physical Medicine & Rehabilitation 2002, 81: 126-132. PMID: 11807349, DOI: 10.1097/00002060-200202000-00009.Peer-Reviewed Original ResearchConceptsRehabilitation hospitalStructured telephone interviewPhysician communication skillsTraining programCommunication skills training programPatients' perceptionsRehabilitation patientsCommunication skills trainingPatientsResidency training programsTelephone interviewsPhysiciansHospitalCommunication skillsSkills training programCommunication trainingGroupSkills training