2022
Developing and piloting a communication assessment tool assessing patient perspectives on communication with pharmacists (CAT-Pharm)
Scala D, Mucherino S, Wirth F, Orlando V, Polidori P, Faggiano M, Iovine D, Saturnino P, Cattel F, Costantini A, Giua C, Makoul G, Azzopardi L, Menditto E. Developing and piloting a communication assessment tool assessing patient perspectives on communication with pharmacists (CAT-Pharm). International Journal Of Clinical Pharmacy 2022, 44: 1037-1045. PMID: 35211832, PMCID: PMC9393125, DOI: 10.1007/s11096-022-01382-y.Peer-Reviewed Original ResearchConceptsPatients' perceptionsCommunication Assessment ToolPharmacist-patient communicationClinical outcomesPatient's perspectiveCommunity pharmaciesConclusionThis studyPharmacist communicationCare helpPatient empowermentHospital pharmacyPharmacistsPatientsItalian settingAssessment toolInternal validityDifferent settingsAssessment instrumentsPharmacyReliable toolSettingCommunication skills
2015
Patient-clinician communication in a dental setting: a pilot study
Waylen A, Makoul G, Albeyatti Y. Patient-clinician communication in a dental setting: a pilot study. British Dental Journal 2015, 218: 585-588. PMID: 25998352, DOI: 10.1038/sj.bdj.2015.389.Peer-Reviewed Original Research
2010
Can electronic health records help improve patients' understanding of medications?
Webb J, Feinglass J, Makoul G, Wilkes C, Dunham D, Baker D, Wolf M. Can electronic health records help improve patients' understanding of medications? The American Journal Of Managed Care 2010, 16: 919-22. PMID: 21348562, PMCID: PMC4131729.Peer-Reviewed Original ResearchConceptsMedication information sheetsCurrent medicationsNew medicationsMedication listAcademic general internal medicine clinicGeneral internal medicine clinicNew prescriptionsInternal medicine clinicQuality improvement studyInformation sheetPotential adverse effectsElectronic health recordsMedication discrepanciesPatient knowledgeMedicine clinicMedication managementPostvisit surveyPatient understandingMedicationsPatientsAdverse effectsHealth recordsPilot dataImprovement studyPrescription
2009
The relationship between health literacy and knowledge improvement after a multimedia type 2 diabetes education program
Kandula N, Nsiah-Kumi P, Makoul G, Sager J, Zei C, Glass S, Stephens Q, Baker D. The relationship between health literacy and knowledge improvement after a multimedia type 2 diabetes education program. Patient Education And Counseling 2009, 75: 321-327. PMID: 19395223, DOI: 10.1016/j.pec.2009.04.001.Peer-Reviewed Original ResearchMeSH KeywordsAdultAgedDiabetes Mellitus, Type 2Educational MeasurementEducational StatusFemaleHealth Knowledge, Attitudes, PracticeHumansLearningMaleMiddle AgedModels, EducationalMultimediaMultivariate AnalysisPatient Education as TopicPilot ProjectsProgram EvaluationRegression AnalysisSurveys and QuestionnairesConceptsLearning gapEducation programsKnowledge improvementLow literacyLiteracy levelsAdequate literacyInadequate literacyHealth literacyEducation methodsLiteracyAcademic health centersLow-literate patientsEducation interventionMDEPHigher literacyKnowledge scoreDiabetes knowledgeHealth centersLow health literacyDiabetes education interventionPercent of patientsLiteracy statusQualified health centersKnowledgeProgram
2008
Patient perspectives on communication with the medical team: Pilot study using the communication assessment tool-team (CAT-T)
Mercer L, Tanabe P, Pang P, Gisondi M, Courtney D, Engel K, Donlan S, Adams J, Makoul G. Patient perspectives on communication with the medical team: Pilot study using the communication assessment tool-team (CAT-T). Patient Education And Counseling 2008, 73: 220-223. PMID: 18703306, DOI: 10.1016/j.pec.2008.07.003.Peer-Reviewed Original ResearchConceptsEmergency departmentMedical teamPatient's perspectiveLevel 1 trauma centerPilot studyAdult ED patientsCross-sectional studyCommunication Assessment ToolHigh-quality patient careNon-English speakingED patientsTrauma centerPatient assessmentExclusion criteriaPatient experiencePatientsPsychiatric issuesPatient carePatients' ideasIndividual caregiversTeam-based settingsCommunication assessmentAssessment toolCareMethodological limitationsThe Impact of Judge Selection on Standard Setting for a Patient Survey of Physician Communication Skills
Wayne D, Cohen E, Makoul G, McGaghie W. The Impact of Judge Selection on Standard Setting for a Patient Survey of Physician Communication Skills. Academic Medicine 2008, 83: s17-s20. PMID: 18820492, DOI: 10.1097/acm.0b013e318183e7bd.Peer-Reviewed Original Research
2007
Improving Colorectal Cancer Screening Among the Medically Underserved: A Pilot Study within a Federally Qualified Health Center
Khankari K, Eder M, Osborn C, Makoul G, Clayman M, Skripkauskas S, Diamond-Shapiro L, Makundan D, Wolf M. Improving Colorectal Cancer Screening Among the Medically Underserved: A Pilot Study within a Federally Qualified Health Center. Journal Of General Internal Medicine 2007, 22: 1410-1414. PMID: 17653808, PMCID: PMC2305844, DOI: 10.1007/s11606-007-0295-0.Peer-Reviewed Original ResearchMeSH KeywordsAdultAgedBlack or African AmericanColonoscopyColorectal NeoplasmsCommunity Health CentersFemaleHealth EducationHispanic or LatinoHumansMaleMass ScreeningMiddle AgedOccult BloodPatient CompliancePhysician-Patient RelationsPilot ProjectsPoverty AreasRisk FactorsUnited StatesUrban PopulationConceptsQualified health centersCancer screening ratesHealth centersScreening ratesPhysician recommendationColorectal cancer screening completionColorectal cancer screening ratesFederally Qualified Health CentersBaseline screening ratesIncremental cost-effectiveness ratioPrimary care patientsPreliminary cost-effectiveness analysisScreening-eligible patientsCommunity health centersHealth literacy trainingCost-effectiveness ratioPatient decision makingRates of recommendationCost-effectiveness analysisCare patientsAdditional patientsHispanic patientsMedical visitsColorectal cancerConclusionsThe interventionMeasuring patient views of physician communication skills: Development and testing of the Communication Assessment Tool
Makoul G, Krupat E, Chang C. Measuring patient views of physician communication skills: Development and testing of the Communication Assessment Tool. Patient Education And Counseling 2007, 67: 333-342. PMID: 17574367, DOI: 10.1016/j.pec.2007.05.005.Peer-Reviewed Original ResearchMeSH KeywordsAdolescentAdultAgedAttitude to HealthClinical CompetenceCommunicationComprehensionData CollectionDiscriminant AnalysisFactor Analysis, StatisticalFeasibility StudiesFeedback, PsychologicalFemaleFocus GroupsHumansMaleMiddle AgedPhysician-Patient RelationsPhysician's RolePilot ProjectsPsychometricsSurveys and QuestionnairesUnited StatesConceptsCommunication Assessment ToolPhysician communication skillsAssessment toolVariety of specialtiesPatients' perceptionsPatients' viewsFive-point response scalePatientsPhysiciansCommunication skillsOverall scale reliabilityPhysician performanceCAT itemsClinical specialtiesExcellent scoresValid instrumentMean scoreAlpha coefficientResidency programsScoresPractice plansPilot testingSatisfaction ScaleSpecialty boardsSpecialties
2005
Development and validation of the Communication and Attitudinal Self-Efficacy scale for cancer (CASE-cancer)
Wolf M, Chang C, Davis T, Makoul G. Development and validation of the Communication and Attitudinal Self-Efficacy scale for cancer (CASE-cancer). Patient Education And Counseling 2005, 57: 333-341. PMID: 15893217, DOI: 10.1016/j.pec.2004.09.005.Peer-Reviewed Original ResearchMeSH KeywordsAdaptation, PsychologicalAttitude to HealthChicagoCommunicationComprehensionEducational StatusFactor Analysis, StatisticalFemaleHumansInternal-External ControlLouisianaMaleMiddle AgedNeoplasmsPatient Education as TopicPatient ParticipationPatient-Centered CarePilot ProjectsProfessional-Patient RelationsPsychometricsSelf EfficacySick RoleSocioeconomic FactorsSurveys and Questionnaires
1995
Health promotion in primary care: Physician-patient communication and decision making about prescription medications
Makoul G, Arntson P, Schofield T. Health promotion in primary care: Physician-patient communication and decision making about prescription medications. Social Science & Medicine 1995, 41: 1241-1254. PMID: 8545677, DOI: 10.1016/0277-9536(95)00061-b.Peer-Reviewed Original ResearchConceptsHealth promotionPrescription medicationsPrimary carePatients' opinionsPatient's abilityTreatment planMedical encountersMedical record reviewPrimary care contextPhysician-patient communicationHealth promotion perspectivePhysician-patient interactionPatient questionnairePrescribed medicationsDoctor QuestionnaireGeneral practitionersMedicationsPatientsHealth outcomesPromotion perspectiveTelephone interviewsWellness programsDemographic informationPhysiciansConsultation