2009
Four Concepts of Health in America: Results of National Surveys
Makoul G, Clayman M, Lynch E, Thompson J. Four Concepts of Health in America: Results of National Surveys. Journal Of Health Communication 2009, 14: 3-14. PMID: 19180368, DOI: 10.1080/10810730802592213.Peer-Reviewed Original Research
2007
An Evidence-Based Perspective on Greetings in Medical Encounters
Makoul G, Zick A, Green M. An Evidence-Based Perspective on Greetings in Medical Encounters. JAMA Internal Medicine 2007, 167: 1172-1176. PMID: 17563026, DOI: 10.1001/archinte.167.11.1172.Peer-Reviewed Original ResearchConceptsNew patient visitsPatient's nameComputer-assisted telephone surveyEveryday clinical practicePatient safety recommendationsPatient sexPatient visitsPatient expectationsClinical practicePatientsMedical encountersPatient identificationPhysiciansPhysician's nameTelephone surveyClosed-ended questionsSafety recommendationsVisitsInitial encounterLittle evidenceSurvey respondentsCommunication skills