2016
An efficacy trial of an electronic health record-based strategy to inform patients on safe medication use: The role of written and spoken communication
Curtis L, Mullen R, Russell A, Fata A, Bailey S, Makoul G, Wolf M. An efficacy trial of an electronic health record-based strategy to inform patients on safe medication use: The role of written and spoken communication. Patient Education And Counseling 2016, 99: 1489-1495. PMID: 27444235, PMCID: PMC5300020, DOI: 10.1016/j.pec.2016.07.004.Peer-Reviewed Original ResearchMeSH KeywordsAdultAgedCommunicationDirective CounselingElectronic Data ProcessingElectronic Health RecordsFeasibility StudiesFemaleFollow-Up StudiesHealth Knowledge, Attitudes, PracticeHumansMaleMiddle AgedOutcome and Process Assessment, Health CarePatient Education as TopicPrescription DrugsPrescriptionsPrimary Health CareWritingConceptsPatient understandingMost intervention patientsInternal medicine clinicSafe medication usePhysician-patient communicationIntervention patientsMedication educationPhysician counselingMedication risksMedication useMultivariable analysisMedicine clinicEfficacy trialsMedication informationPatientsMedical encountersNew prescriptionsPhone interviewsPhysiciansTrialsCounselingRiskRisk informationEHR platformClinic
2012
Development of a shared decision making coding system for analysis of patient–healthcare provider encounters
Clayman M, Makoul G, Harper M, Koby D, Williams A. Development of a shared decision making coding system for analysis of patient–healthcare provider encounters. Patient Education And Counseling 2012, 88: 367-372. PMID: 22784391, PMCID: PMC3417351, DOI: 10.1016/j.pec.2012.06.011.Peer-Reviewed Original ResearchMeSH KeywordsAgedBreast NeoplasmsClinical CodingCommunicationDecision MakingDecision Support TechniquesEvidence-Based MedicineFemaleHumansMiddle AgedPatient ParticipationPatient-Centered CarePhysician-Patient RelationsReproducibility of ResultsSelf EfficacySurveys and QuestionnairesVideotape RecordingConceptsMetastatic breast cancerMedical oncologistsBreast cancerPatient-reported outcomesSample of patientsDisease progressionFirst visitDecision-making conversationsProvider encountersMedical encountersPatientsOncologistsCancerWomenSimilar numberPhysiciansSuspicionCharacteristics of decisionsSDMFurther workProgressionVisits
2011
Patient preferences for shared decisions: A systematic review
Chewning B, Bylund C, Shah B, Arora N, Gueguen J, Makoul G. Patient preferences for shared decisions: A systematic review. Patient Education And Counseling 2011, 86: 9-18. PMID: 21474265, PMCID: PMC4530615, DOI: 10.1016/j.pec.2011.02.004.Peer-Reviewed Original Research
2008
The Impact of Judge Selection on Standard Setting for a Patient Survey of Physician Communication Skills
Wayne D, Cohen E, Makoul G, McGaghie W. The Impact of Judge Selection on Standard Setting for a Patient Survey of Physician Communication Skills. Academic Medicine 2008, 83: s17-s20. PMID: 18820492, DOI: 10.1097/acm.0b013e318183e7bd.Peer-Reviewed Original Research
2007
Physician–Patient Communication about Colorectal Cancer Screening
Wolf M, Baker D, Makoul G. Physician–Patient Communication about Colorectal Cancer Screening. Journal Of General Internal Medicine 2007, 22: 1493-1499. PMID: 17851721, PMCID: PMC2219805, DOI: 10.1007/s11606-007-0289-y.Peer-Reviewed Original ResearchConceptsColorectal cancer screeningCancer screeningColorectal cancerObservational studyPhysician surveyFecal occult blood testSeparate observational studyOccult blood testPatient participation ratesPrimary care physiciansPhysician-patient encountersEligible patientsFlexible sigmoidoscopyPhysician recommendationCare physiciansBlood testsPatient preferencesPhysician encountersScreening optionsClinical practicePatient communicationMedical encountersTomography imagingPhysiciansSignificant predictorsMeasuring patient views of physician communication skills: Development and testing of the Communication Assessment Tool
Makoul G, Krupat E, Chang C. Measuring patient views of physician communication skills: Development and testing of the Communication Assessment Tool. Patient Education And Counseling 2007, 67: 333-342. PMID: 17574367, DOI: 10.1016/j.pec.2007.05.005.Peer-Reviewed Original ResearchMeSH KeywordsAdolescentAdultAgedAttitude to HealthClinical CompetenceCommunicationComprehensionData CollectionDiscriminant AnalysisFactor Analysis, StatisticalFeasibility StudiesFeedback, PsychologicalFemaleFocus GroupsHumansMaleMiddle AgedPhysician-Patient RelationsPhysician's RolePilot ProjectsPsychometricsSurveys and QuestionnairesUnited StatesConceptsCommunication Assessment ToolPhysician communication skillsAssessment toolVariety of specialtiesPatients' perceptionsPatients' viewsFive-point response scalePatientsPhysiciansCommunication skillsOverall scale reliabilityPhysician performanceCAT itemsClinical specialtiesExcellent scoresValid instrumentMean scoreAlpha coefficientResidency programsScoresPractice plansPilot testingSatisfaction ScaleSpecialty boardsSpecialtiesAn Evidence-Based Perspective on Greetings in Medical Encounters
Makoul G, Zick A, Green M. An Evidence-Based Perspective on Greetings in Medical Encounters. JAMA Internal Medicine 2007, 167: 1172-1176. PMID: 17563026, DOI: 10.1001/archinte.167.11.1172.Peer-Reviewed Original ResearchConceptsNew patient visitsPatient's nameComputer-assisted telephone surveyEveryday clinical practicePatient safety recommendationsPatient sexPatient visitsPatient expectationsClinical practicePatientsMedical encountersPatient identificationPhysiciansPhysician's nameTelephone surveyClosed-ended questionsSafety recommendationsVisitsInitial encounterLittle evidenceSurvey respondentsCommunication skills
2005
Examining Empathy in Medical Encounters: An Observational Study Using the Empathic Communication Coding System
Bylund C, Makoul G. Examining Empathy in Medical Encounters: An Observational Study Using the Empathic Communication Coding System. Health Communication 2005, 18: 123-140. PMID: 16083407, DOI: 10.1207/s15327027hc1802_2.Peer-Reviewed Original ResearchConceptsEmpathic Communication Coding SystemEmpathic opportunitiesGeneral internal medicine clinicInternal medicine clinicPhysician-patient relationshipInitial visitMedicine clinicPatient preferencesObservational studyPhysician responsesPatientsPatients' statementsMedical encountersPhysiciansMean lengthVisitsLevel of empathyEmpathic responsesFurther researchResponseClinicClinicians
2002
Empathic communication and gender in the physician–patient encounter
Bylund C, Makoul G. Empathic communication and gender in the physician–patient encounter. Patient Education And Counseling 2002, 48: 207-216. PMID: 12477605, DOI: 10.1016/s0738-3991(02)00173-8.Peer-Reviewed Original ResearchMeSH KeywordsAdultAttitude of Health PersonnelAttitude to HealthCommunicationData CollectionEmotionsEmpathyFemaleForms and Records ControlHumansInternal MedicineMaleMenOffice VisitsPhysician-Patient RelationsPhysicians, WomenSensitivity and SpecificitySexSurveys and QuestionnairesVideotape RecordingWomenConceptsEmpathic Communication Coding SystemFemale patientsEmpathic opportunitiesEmpathic communicationPhysician communication behaviorsPhysician-patient encountersPhysician-patient relationshipMale patientsOffice visitsPatient genderGeneral internistsPatientsGender differencesFemale physiciansMedical encountersPhysiciansMore emotional intensityPatient's creationComparable numberSensitive toolModest gender differencesGenderInternistsInitial validationVisitsRehabilitation-Specific Communication Skills Training
Sliwa J, Makoul G, Betts H. Rehabilitation-Specific Communication Skills Training. American Journal Of Physical Medicine & Rehabilitation 2002, 81: 126-132. PMID: 11807349, DOI: 10.1097/00002060-200202000-00009.Peer-Reviewed Original ResearchConceptsRehabilitation hospitalStructured telephone interviewPhysician communication skillsTraining programCommunication skills training programPatients' perceptionsRehabilitation patientsCommunication skills trainingPatientsResidency training programsTelephone interviewsPhysiciansHospitalCommunication skillsSkills training programCommunication trainingGroupSkills training
2001
The Use of Electronic Medical Records
Makoul G, Curry R, Tang P. The Use of Electronic Medical Records. Journal Of The American Medical Informatics Association 2001, 8: 610-615. PMID: 11687567, PMCID: PMC130071, DOI: 10.1136/jamia.2001.0080610.Peer-Reviewed Original ResearchConceptsControl physiciansInitial visitGeneral internal medicine practiceMedical record reviewInternal medicine practiceAcademic medical centerElectronic medical recordsPhysician-patient encountersElectronic medical record systemAbility of physiciansMedical record systemOutpatient settingMedical recordsPatient visitsObservational studyEMR systemMedical CenterPatient communicationPatient recordsMedicine practiceLarger studyPhysiciansMean timeVisitsFurther studies
1995
Health promotion in primary care: Physician-patient communication and decision making about prescription medications
Makoul G, Arntson P, Schofield T. Health promotion in primary care: Physician-patient communication and decision making about prescription medications. Social Science & Medicine 1995, 41: 1241-1254. PMID: 8545677, DOI: 10.1016/0277-9536(95)00061-b.Peer-Reviewed Original ResearchConceptsHealth promotionPrescription medicationsPrimary carePatients' opinionsPatient's abilityTreatment planMedical encountersMedical record reviewPrimary care contextPhysician-patient communicationHealth promotion perspectivePhysician-patient interactionPatient questionnairePrescribed medicationsDoctor QuestionnaireGeneral practitionersMedicationsPatientsHealth outcomesPromotion perspectiveTelephone interviewsWellness programsDemographic informationPhysiciansConsultation