Assessing patient perceptions of hospitalist communication skills using the Communication Assessment Tool (CAT)
Ferranti D, Makoul G, Forth V, Rauworth J, Lee J, Williams M. Assessing patient perceptions of hospitalist communication skills using the Communication Assessment Tool (CAT). Journal Of Hospital Medicine 2010, 5: 522-527. PMID: 21162155, DOI: 10.1002/jhm.787.Peer-Reviewed Original ResearchConceptsCommunication Assessment ToolPatients' perceptionsHospital medicine serviceCross-sectional studyAcademic medical centerAssessment toolHospitalist communicationPatient surveyMedical CenterMedicine servicePatientsDirect careAge 18Communication skillsPatient talkOverall scale reliabilityHospitalistsCAT itemsTargeted trainingIncreasing percentageTeaching serviceExcellent ratingScale reliabilityPercentageLower ratings