2010
Can electronic health records help improve patients' understanding of medications?
Webb J, Feinglass J, Makoul G, Wilkes C, Dunham D, Baker D, Wolf M. Can electronic health records help improve patients' understanding of medications? The American Journal Of Managed Care 2010, 16: 919-22. PMID: 21348562, PMCID: PMC4131729.Peer-Reviewed Original ResearchConceptsMedication information sheetsCurrent medicationsNew medicationsMedication listAcademic general internal medicine clinicGeneral internal medicine clinicNew prescriptionsInternal medicine clinicQuality improvement studyInformation sheetPotential adverse effectsElectronic health recordsMedication discrepanciesPatient knowledgeMedicine clinicMedication managementPostvisit surveyPatient understandingMedicationsPatientsAdverse effectsHealth recordsPilot dataImprovement studyPrescription
2009
How does communication heal? Pathways linking clinician–patient communication to health outcomes
Street R, Makoul G, Arora N, Epstein R. How does communication heal? Pathways linking clinician–patient communication to health outcomes. Patient Education And Counseling 2009, 74: 295-301. PMID: 19150199, DOI: 10.1016/j.pec.2008.11.015.Peer-Reviewed Original ResearchMeSH KeywordsCommunicationCooperative BehaviorHealth Services AccessibilityHealth StatusHumansModels, EducationalModels, PsychologicalModels, TheoreticalOutcome Assessment, Health CarePatient Education as TopicPatient ParticipationPower, PsychologicalProfessional-Patient RelationsRandomized Controlled Trials as TopicResearchResearch DesignSocial SupportTrustConceptsClinician-patient communicationHealth outcomesIntermediate outcomesHigh-quality medical decisionsClinician-patient agreementPatient knowledgeTherapeutic effectPatient understandingGood healthTherapeutic allianceImproved healthPatient agencyOutcomesSelect measuresProximal outcomesMedical decisionsSocial supportHealthBetter managementPathwayPatientsCliniciansWeeksMonths