2021
Impact of Pre-visit Contextual Data Collection on Patient-Physician Communication and Patient Activation: a Randomized Trial
Holt J, Cusatis R, Winn A, Asan O, Spanbauer C, Williams J, Flynn K, Somai M, Talsma A, Laud P, Makoul G, Crotty B. Impact of Pre-visit Contextual Data Collection on Patient-Physician Communication and Patient Activation: a Randomized Trial. Journal Of General Internal Medicine 2021, 36: 3321-3329. PMID: 33559067, PMCID: PMC8606508, DOI: 10.1007/s11606-020-06583-7.Peer-Reviewed Original ResearchConceptsPatient Activation MeasurePatient activationCommunication Assessment ToolPrimary care settingPatient-provider communicationKey ResultsA totalPatient-physician communicationHealth care disparitiesElectronic health recordsTreat principlePAM scoresResultsA totalCare settingsMAIN OUTCOMECare disparitiesITT resultsPatientsPatient communicationFacilitated enrollmentCAT itemsHealth recordsActivation MeasureTreatment effectsOutcomesActivation
2019
The impact of patient-generated contextual data on communication in clinical practice: A qualitative assessment of patient and clinician perspectives
Cusatis R, Holt J, Williams J, Nukuna S, Asan O, Flynn K, Neuner J, Moore J, Makoul G, Crotty B. The impact of patient-generated contextual data on communication in clinical practice: A qualitative assessment of patient and clinician perspectives. Patient Education And Counseling 2019, 103: 734-740. PMID: 31744702, DOI: 10.1016/j.pec.2019.10.020.Peer-Reviewed Original ResearchConceptsPatient contextual dataCare team membersElectronic health recordsCare teamPrimary care team membersLarge academic health systemEntire care teamAcademic health systemNon-physician staffTeam-based carePatient-centered careFocus groups/interviewsGroups/interviewsClinician's perspectiveProvider commentsPatientsClinical practiceClinical teamClinician's goalHealth systemClinical contextPatient voiceHealth recordsHealth informationTeam members
2018
Humanizing the Chart: Becoming More Responsive to Patient Needs Through Implementation of PatientWisdom
Crotty B, Holt J, Cusatis R, Asan O, Williams J, Flynn K, Moore J, Makoul G. Humanizing the Chart: Becoming More Responsive to Patient Needs Through Implementation of PatientWisdom. Iproceedings 2018, 4: e11793. DOI: 10.2196/11793.Peer-Reviewed Original ResearchContextual dataSecure web applicationsPatient experienceHealth systemHealth information technologyPatient contextual dataWeb applicationElectronic health recordsAcademic health systemExperience of careInformation technologySociotechnical modelWorkflow assessmentHealth recordsClinician interviewsCare modelPatient engagementPatient valuesClinical staffPatientsConsolidated FrameworkCliniciansPatient dataRoutine incorporationVisits
2010
Can electronic health records help improve patients' understanding of medications?
Webb J, Feinglass J, Makoul G, Wilkes C, Dunham D, Baker D, Wolf M. Can electronic health records help improve patients' understanding of medications? The American Journal Of Managed Care 2010, 16: 919-22. PMID: 21348562, PMCID: PMC4131729.Peer-Reviewed Original ResearchConceptsMedication information sheetsCurrent medicationsNew medicationsMedication listAcademic general internal medicine clinicGeneral internal medicine clinicNew prescriptionsInternal medicine clinicQuality improvement studyInformation sheetPotential adverse effectsElectronic health recordsMedication discrepanciesPatient knowledgeMedicine clinicMedication managementPostvisit surveyPatient understandingMedicationsPatientsAdverse effectsHealth recordsPilot dataImprovement studyPrescription