2022
Adaptation of communication assessment tool for community pharmacists in medication adherence and minor diseases management
Giua C, Mucherino S, Floris N, Keber E, Makoul G, Scala D, Orlando V, Menditto E. Adaptation of communication assessment tool for community pharmacists in medication adherence and minor diseases management. Pharmacia 2022, 69: 571-578. DOI: 10.3897/pharmacia.69.e80742.Peer-Reviewed Original ResearchCommunication Assessment ToolNegative health outcomesCommunity pharmacistsDisease managementPharmacist-patient communicationAssessment toolMedication adherenceChronic diseasesCommunity pharmaciesHealth outcomesOptimal managementPrescription drugsTool itemsPharmacistsConstruct validityInternal validityPsychometric propertiesPilot testingAdherencePharmacyPatientsTherapyManagementDiseaseConfirmatory factor analysisDeveloping and piloting a communication assessment tool assessing patient perspectives on communication with pharmacists (CAT-Pharm)
Scala D, Mucherino S, Wirth F, Orlando V, Polidori P, Faggiano M, Iovine D, Saturnino P, Cattel F, Costantini A, Giua C, Makoul G, Azzopardi L, Menditto E. Developing and piloting a communication assessment tool assessing patient perspectives on communication with pharmacists (CAT-Pharm). International Journal Of Clinical Pharmacy 2022, 44: 1037-1045. PMID: 35211832, PMCID: PMC9393125, DOI: 10.1007/s11096-022-01382-y.Peer-Reviewed Original ResearchConceptsPatients' perceptionsCommunication Assessment ToolPharmacist-patient communicationClinical outcomesPatient's perspectiveCommunity pharmaciesConclusionThis studyPharmacist communicationCare helpPatient empowermentHospital pharmacyPharmacistsPatientsItalian settingAssessment toolInternal validityDifferent settingsAssessment instrumentsPharmacyReliable toolSettingCommunication skills
2021
Validación de la versión en español de un instrumento de evaluación de la comunicación centrada en el paciente en OSCE
Armijo-Rivera S, Behrens C, Giaconi M, Hurtado A, Fernandez M, Parra P, Morales M, Makoul G. Validación de la versión en español de un instrumento de evaluación de la comunicación centrada en el paciente en OSCE. Educación Médica 2021, 22: 193-198. DOI: 10.1016/j.edumed.2020.12.007.Peer-Reviewed Original ResearchObjective Structured Clinical EvaluationCommunication Assessment ToolSpanish versionStandardized patientsStructured clinical evaluationOverall mean percentageAssessment toolClinical evaluationRecent medical school graduatesMean percentageSingle-factor solutionMethods DataCronbach's alphaStandardized mannerPatientsMedical school graduatesCommunication skillsInternal consistencyFeasible toolCAT instrumentAlphaConfirmatory factorial analysisPacientesAssessment of surgeon communication skills from the patient perspective: A national evaluation using the Communication Assessment Tool
Armellino M, Marini P, Piazza D, Manguso F, Bottino V, Scandroglio I, Capelli P, Stracqualursi A, Millo P, Sarro G, Menditto E, Makoul G, Scala D. Assessment of surgeon communication skills from the patient perspective: A national evaluation using the Communication Assessment Tool. Patient Education And Counseling 2021, 105: 769-774. PMID: 34130891, DOI: 10.1016/j.pec.2021.06.010.Peer-Reviewed Original ResearchImpact of Pre-visit Contextual Data Collection on Patient-Physician Communication and Patient Activation: a Randomized Trial
Holt J, Cusatis R, Winn A, Asan O, Spanbauer C, Williams J, Flynn K, Somai M, Talsma A, Laud P, Makoul G, Crotty B. Impact of Pre-visit Contextual Data Collection on Patient-Physician Communication and Patient Activation: a Randomized Trial. Journal Of General Internal Medicine 2021, 36: 3321-3329. PMID: 33559067, PMCID: PMC8606508, DOI: 10.1007/s11606-020-06583-7.Peer-Reviewed Original ResearchConceptsPatient Activation MeasurePatient activationCommunication Assessment ToolPrimary care settingPatient-provider communicationKey ResultsA totalPatient-physician communicationHealth care disparitiesElectronic health recordsTreat principlePAM scoresResultsA totalCare settingsMAIN OUTCOMECare disparitiesITT resultsPatientsPatient communicationFacilitated enrollmentCAT itemsHealth recordsActivation MeasureTreatment effectsOutcomesActivation
2020
Translation and Cultural Adaptation of the Polish Version of the Communication Assessment Tool (CAT)
Świątoniowska-Lonc N, Białoszewski A, Makoul G, Jankowska-Polańska B. Translation and Cultural Adaptation of the Polish Version of the Communication Assessment Tool (CAT). Risk Management And Healthcare Policy 2020, 13: 1533-1542. PMID: 32982511, PMCID: PMC7501465, DOI: 10.2147/rmhp.s261710.Peer-Reviewed Original ResearchCommunication Assessment ToolInternal medicine specialistsSocio-demographic dataCultural adaptationAssessment toolHypertension clinicHospital registersCAT questionnaireClinical HospitalMedical visitsMedicine specialistsHealthcare providersPolish versionPatientsPatient problemsPatient interactionsCross-sectional survey designQuality of communicationTherapeutic communicationRegular evaluationAdequate communication skillsCronbach's alphaCommunication skillsHigher scoresTotal
2019
Translation, Adaptation, and Assessment of the Communication Assessment Tool in Tigray, Northern Ethiopia
Goba G, George J, Alemayehu M, Amdeslasie F, Divelbess K, Makoul G, Curry R, Stephenson M. Translation, Adaptation, and Assessment of the Communication Assessment Tool in Tigray, Northern Ethiopia. Journal Of Graduate Medical Education 2019, 11: 141-145. PMID: 31428271, PMCID: PMC6697305, DOI: 10.4300/jgme-d-18-00711.Peer-Reviewed Original ResearchConceptsCommunication Assessment ToolAyder Referral HospitalAlpha scoresProvider-patient interactionsResidents' communication skillsAssessment toolReferral hospitalCronbach's alpha scoresResident physiciansPatientsCompassionate careCommunication skillsExcellent scoresMean scoreScoresEthiopian residentsBack translationFocus group discussionsExperiential equivalenceTigray regionPrimary languageNorthern EthiopiaBilingual expertsHospitalGroup discussions
2018
Measuring patient-provider communication skills in Rwanda: Selection, adaptation and assessment of psychometric properties of the Communication Assessment Tool
Cubaka V, Schriver M, Vedsted P, Makoul G, Kallestrup P. Measuring patient-provider communication skills in Rwanda: Selection, adaptation and assessment of psychometric properties of the Communication Assessment Tool. Patient Education And Counseling 2018, 101: 1601-1610. PMID: 29724432, DOI: 10.1016/j.pec.2018.04.010.Peer-Reviewed Original ResearchConceptsCommunication Assessment ToolProvider communicationPatient-provider communication skillsPatient-reported measuresType of providerTest-retest reliability assessmentAssessment toolTest-retest reliabilityKinyarwanda versionAge groupsExcellent scoresPatientsFurther validationItems 1Psychometric propertiesContent validationStructural validityProvidersInterpersonal skillsCommunication skillsNursesConfirmatory factor analysisAverage proportion
2016
Italian translation and cultural adaptation of the communication assessment tool in an outpatient surgical clinic
Scala D, Menditto E, Armellino M, Manguso F, Monetti V, Orlando V, Antonino A, Makoul G, De Palma M. Italian translation and cultural adaptation of the communication assessment tool in an outpatient surgical clinic. BMC Health Services Research 2016, 16: 163. PMID: 27130440, PMCID: PMC4851771, DOI: 10.1186/s12913-016-1411-9.Peer-Reviewed Original Research
2012
Emergency Department Team Communication with the Patient: The Patient's Perspective
McCarthy DM, Ellison EP, Venkatesh AK, Engel KG, Cameron KA, Makoul G, Adams JG. Emergency Department Team Communication with the Patient: The Patient's Perspective. Journal Of Emergency Medicine 2012, 45: 262-270. PMID: 22989697, DOI: 10.1016/j.jemermed.2012.07.052.Peer-Reviewed Original ResearchConceptsCommunication Assessment ToolPatients' perceptionsCross-sectional studyPercent of participantsEmergency department environmentAssessment toolED exitAcademic EDPatient sexPatient's perspectiveED teamPatientsResponse rateQuality careMedical teamDaily censusDepartment environmentTeam communication skillsCommunication skillsEffective communicationFinal sampleAgeSexTeam surveyED
2010
Assessing patient perceptions of hospitalist communication skills using the Communication Assessment Tool (CAT)
Ferranti D, Makoul G, Forth V, Rauworth J, Lee J, Williams M. Assessing patient perceptions of hospitalist communication skills using the Communication Assessment Tool (CAT). Journal Of Hospital Medicine 2010, 5: 522-527. PMID: 21162155, DOI: 10.1002/jhm.787.Peer-Reviewed Original ResearchConceptsCommunication Assessment ToolPatients' perceptionsHospital medicine serviceCross-sectional studyAcademic medical centerAssessment toolHospitalist communicationPatient surveyMedical CenterMedicine servicePatientsDirect careAge 18Communication skillsPatient talkOverall scale reliabilityHospitalistsCAT itemsTargeted trainingIncreasing percentageTeaching serviceExcellent ratingScale reliabilityPercentageLower ratings
2008
Patient perspectives on communication with the medical team: Pilot study using the communication assessment tool-team (CAT-T)
Mercer L, Tanabe P, Pang P, Gisondi M, Courtney D, Engel K, Donlan S, Adams J, Makoul G. Patient perspectives on communication with the medical team: Pilot study using the communication assessment tool-team (CAT-T). Patient Education And Counseling 2008, 73: 220-223. PMID: 18703306, DOI: 10.1016/j.pec.2008.07.003.Peer-Reviewed Original ResearchConceptsEmergency departmentMedical teamPatient's perspectiveLevel 1 trauma centerPilot studyAdult ED patientsCross-sectional studyCommunication Assessment ToolHigh-quality patient careNon-English speakingED patientsTrauma centerPatient assessmentExclusion criteriaPatient experiencePatientsPsychiatric issuesPatient carePatients' ideasIndividual caregiversTeam-based settingsCommunication assessmentAssessment toolCareMethodological limitationsThe Impact of Judge Selection on Standard Setting for a Patient Survey of Physician Communication Skills
Wayne D, Cohen E, Makoul G, McGaghie W. The Impact of Judge Selection on Standard Setting for a Patient Survey of Physician Communication Skills. Academic Medicine 2008, 83: s17-s20. PMID: 18820492, DOI: 10.1097/acm.0b013e318183e7bd.Peer-Reviewed Original Research
2007
Measuring patient views of physician communication skills: Development and testing of the Communication Assessment Tool
Makoul G, Krupat E, Chang C. Measuring patient views of physician communication skills: Development and testing of the Communication Assessment Tool. Patient Education And Counseling 2007, 67: 333-342. PMID: 17574367, DOI: 10.1016/j.pec.2007.05.005.Peer-Reviewed Original ResearchMeSH KeywordsAdolescentAdultAgedAttitude to HealthClinical CompetenceCommunicationComprehensionData CollectionDiscriminant AnalysisFactor Analysis, StatisticalFeasibility StudiesFeedback, PsychologicalFemaleFocus GroupsHumansMaleMiddle AgedPhysician-Patient RelationsPhysician's RolePilot ProjectsPsychometricsSurveys and QuestionnairesUnited StatesConceptsCommunication Assessment ToolPhysician communication skillsAssessment toolVariety of specialtiesPatients' perceptionsPatients' viewsFive-point response scalePatientsPhysiciansCommunication skillsOverall scale reliabilityPhysician performanceCAT itemsClinical specialtiesExcellent scoresValid instrumentMean scoreAlpha coefficientResidency programsScoresPractice plansPilot testingSatisfaction ScaleSpecialty boardsSpecialties