2016
An efficacy trial of an electronic health record-based strategy to inform patients on safe medication use: The role of written and spoken communication
Curtis L, Mullen R, Russell A, Fata A, Bailey S, Makoul G, Wolf M. An efficacy trial of an electronic health record-based strategy to inform patients on safe medication use: The role of written and spoken communication. Patient Education And Counseling 2016, 99: 1489-1495. PMID: 27444235, PMCID: PMC5300020, DOI: 10.1016/j.pec.2016.07.004.Peer-Reviewed Original ResearchMeSH KeywordsAdultAgedCommunicationDirective CounselingElectronic Data ProcessingElectronic Health RecordsFeasibility StudiesFemaleFollow-Up StudiesHealth Knowledge, Attitudes, PracticeHumansMaleMiddle AgedOutcome and Process Assessment, Health CarePatient Education as TopicPrescription DrugsPrescriptionsPrimary Health CareWritingConceptsPatient understandingMost intervention patientsInternal medicine clinicSafe medication usePhysician-patient communicationIntervention patientsMedication educationPhysician counselingMedication risksMedication useMultivariable analysisMedicine clinicEfficacy trialsMedication informationPatientsMedical encountersNew prescriptionsPhone interviewsPhysiciansTrialsCounselingRiskRisk informationEHR platformClinicItalian translation and cultural adaptation of the communication assessment tool in an outpatient surgical clinic
Scala D, Menditto E, Armellino M, Manguso F, Monetti V, Orlando V, Antonino A, Makoul G, De Palma M. Italian translation and cultural adaptation of the communication assessment tool in an outpatient surgical clinic. BMC Health Services Research 2016, 16: 163. PMID: 27130440, PMCID: PMC4851771, DOI: 10.1186/s12913-016-1411-9.Peer-Reviewed Original Research
2010
Using the word ‘cancer’ in communication about an abnormal Pap test: Finding common ground with patient–provider communication
Simon M, Cofta-Woerpel L, Randhawa V, John P, Makoul G, Spring B. Using the word ‘cancer’ in communication about an abnormal Pap test: Finding common ground with patient–provider communication. Patient Education And Counseling 2010, 81: 106-112. PMID: 20060255, PMCID: PMC2891944, DOI: 10.1016/j.pec.2009.11.022.Peer-Reviewed Original ResearchConceptsAbnormal Pap testCancer Institute's Cancer Information ServicePap testCancer Information ServiceNational Cancer Institute's Cancer Information ServicePatient-provider communicationPatients' literacy levelsBetter health outcomesPatient-provider educationCervical cancerUrban clinicPatients' viewsLiteracy levelsCancer riskHispanic womenPatientsHealth outcomesLow-income AfricanCancerWomenProvidersSemi-structured interviewsClinic
2005
Examining Empathy in Medical Encounters: An Observational Study Using the Empathic Communication Coding System
Bylund C, Makoul G. Examining Empathy in Medical Encounters: An Observational Study Using the Empathic Communication Coding System. Health Communication 2005, 18: 123-140. PMID: 16083407, DOI: 10.1207/s15327027hc1802_2.Peer-Reviewed Original ResearchConceptsEmpathic Communication Coding SystemEmpathic opportunitiesGeneral internal medicine clinicInternal medicine clinicPhysician-patient relationshipInitial visitMedicine clinicPatient preferencesObservational studyPhysician responsesPatientsPatients' statementsMedical encountersPhysiciansMean lengthVisitsLevel of empathyEmpathic responsesFurther researchResponseClinicClinicians