2024
Reinforcing the humanity in healthcare: The Glasgow Consensus Statement on effective communication in clinical encounters
Makoul G, Noble L, Gulbrandsen P, van Dulmen S, Group F. Reinforcing the humanity in healthcare: The Glasgow Consensus Statement on effective communication in clinical encounters. Patient Education And Counseling 2024, 122: 108158. PMID: 38330705, DOI: 10.1016/j.pec.2024.108158.Peer-Reviewed Original ResearchConceptsHumanization of healthcareHealth professionalsClinical encountersDelivery of person-centered careEffective communicationConsensus statementPractice of health professionalsPerson-centered careContemporary health servicesStructure of healthcareInternational Conference on CommunicationCollaborative careCare experiencesImprove careHealth servicesContemporary healthcareTertiary servicesMultidisciplinary teamworkInterdisciplinary group of researchersHealthcareCareProfessionalsHealthInterdisciplinary groupEveryday practice
2008
Patient perspectives on communication with the medical team: Pilot study using the communication assessment tool-team (CAT-T)
Mercer L, Tanabe P, Pang P, Gisondi M, Courtney D, Engel K, Donlan S, Adams J, Makoul G. Patient perspectives on communication with the medical team: Pilot study using the communication assessment tool-team (CAT-T). Patient Education And Counseling 2008, 73: 220-223. PMID: 18703306, DOI: 10.1016/j.pec.2008.07.003.Peer-Reviewed Original ResearchConceptsEmergency departmentMedical teamPatient's perspectiveLevel 1 trauma centerPilot studyAdult ED patientsCross-sectional studyCommunication Assessment ToolHigh-quality patient careNon-English speakingED patientsTrauma centerPatient assessmentExclusion criteriaPatient experiencePatientsPsychiatric issuesPatient carePatients' ideasIndividual caregiversTeam-based settingsCommunication assessmentAssessment toolCareMethodological limitations