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Naseema Merchant, FCCP, FACP, FHM, MBBS

Associate Professor of Medicine (General Medicine)
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Additional Titles

Site Director, Chief Residency Program in Quality Improvement and Patient Safety, Medicine

Co-Director, Distinction Pathway, Quality Improvement , Patient Safety and Leadership, Medicine

Associate Director, Health Equity, Patient Safety and Quality Improvement Distinction Pathway

Physician Lead, High Reliability Organization, Medicine, VA Connecticut Healthcare System

Den Leader and Coach, VA Chief Residency Program in QI and Patient Safety, VA National Center for Patient Safety

Contact Info

Internal Medicine Clerkship

VA Connecticut Healthcare System, Medical Service, 5th Floor, Building 1, 950 Campbell Avenue

West Haven, CT 06516

United States

About

Titles

Associate Professor of Medicine (General Medicine)

Site Director, Chief Residency Program in Quality Improvement and Patient Safety, Medicine; Co-Director, Distinction Pathway, Quality Improvement , Patient Safety and Leadership, Medicine; Associate Director, Health Equity, Patient Safety and Quality Improvement Distinction Pathway

Positions outside Yale

Physician Lead, High Reliability Organization, Medicine, VA Connecticut Healthcare System; Den Leader and Coach, VA Chief Residency Program in QI and Patient Safety, VA National Center for Patient Safety

Biography

Dr. Merchant is an Academic Hospitalist, and Pulmonologist at VA Connecticut and an Associate Professor in the section of General Internal Medicine. She is a core faculty in the Traditional Internal Medicine Residency Program, oversees the residency curriculum in QI and Patient Safety (QIPS), co-leads the residency Distinction in QIPS and Leadership and serves as the Associate Director of GME Distinction in Health Equity, Patient Safety and QI. At VA Connecticut, she serves in the role of Physician Lead for High Reliability Organization, and Program Director for the Chief Residency Program in QIPS. Her areas of interest include High Reliability, promotion of organizational safety, culture of continuous process improvement and inter-professional learning in the realm of QIPS. She has delivered local, regional, and national presentations, publications, and initiatives in these areas. She has a formal training in medical education, Lean Six Sigma Yellow Belt, IHI methodology, Organizational Change Management and is a Master Trainer in High Reliability in Healthcare, and Clinical Team Training.

Dr. Merchant completed her pre-medical college degree from St. Lawrence College and MD degree from Aga Khan University, both in Karachi, Pakistan. She then completed her internship and residency in Internal Medicine from the University of Illinois at Chicago, fellowship in Pulmonary & Critical Care Medicine and Medical Education, both from Yale School of Medicine.


Appointments

Other Departments & Organizations

Education & Training

Point of Care Ultrasound Training
Yale University (2019)
Faculty Development Course in Clinical Teaching (Developed by Stanford Faculty Development Center for Medical Teachers)
Yale University (2019)
Fellow, Medical Education
Yale School of Medicine (2014)
Fellow
Yale University School of Medicine (2000)
Resident
University of Illinois at Chicago (1996)
Intern
University of Illinois at Chicago (1994)
Intern
Aga Khan University Hospital (1992)
MBBS
Aga Khan University, Bachelor of Medicine and Bachelor of Surgery (1991)
Non Degree Program
St. Lawrence College, Premedical Track, Higher Secondary School Certificate (1985)

Board Certifications

  • Focused Practice in Hospital Medicine

    Certification Organization
    AB of Internal Medicine
    Original Certification Date
    2016
  • Pulmonary Disease

    Certification Organization
    AB of Internal Medicine
    Latest Certification Date
    2020
    Original Certification Date
    1998

Research

Overview

Medical Subject Headings (MeSH)

Health Care Costs; Health Resources; High Reliability Organizations; Learning Health System; Patient Care Team; Patient Safety; Quality Improvement; Quality Indicators, Health Care; Standard of Care; Value-Based Health Care

Research at a Glance

Yale Co-Authors

Frequent collaborators of Naseema Merchant's published research.

Publications

2024

  • Fostering just culture in high reliability organizations: How far have we come?
    Murray, J.S., Larson, S., Lee, J, Merchant, N., & Clifford (in press). Fostering just culture in high reliability organizations: How far have we come? In C.A. Oster & J.S. Braaten (Eds). High reliability organizations – A healthcare handbook for patient safety & quality (3rd Ed). Sigma Theta Tau International
    Chapters

2023

2022

Academic Achievements & Community Involvement

  • activity

    Society of General Internal Medicine - Quality and Patient Safety Subcommittee

  • activity

    Society of General Internal Medicine- Clinical Practice Committee

  • activity

    Society of General Internal Medicine- Academic Hospitalist Commission

  • activity

    Society of General Internal Medicine- New England Region

  • activity

    American College of Physicians, Connecticut Chapter, Annual Scientific Program Planning Committee

Get In Touch

Contacts

Academic Office Number
Mailing Address

Internal Medicine Clerkship

VA Connecticut Healthcare System, Medical Service, 5th Floor, Building 1, 950 Campbell Avenue

West Haven, CT 06516

United States

Events