2016
Evolving Concepts of Patient-Centered Care and the Assessment of Patient Care Experiences: Optimism and Opposition
Cleary PD. Evolving Concepts of Patient-Centered Care and the Assessment of Patient Care Experiences: Optimism and Opposition. Journal Of Health Politics Policy And Law 2016, 41: 675-696. PMID: 27127265, DOI: 10.1215/03616878-3620881.Peer-Reviewed Original ResearchConceptsHealth care qualityQuality improvement effortsPatient satisfactionCare experiencesCare qualityHigh-quality patient-centered carePatient-centered carePatient care experiencesHealth care systemBetter outcomesCare needsPatient experienceImprovement effortsCare systemCareSurvey-based assessmentOutcomesMultiple outcomesBroad effectsAvailable researchBroad improvementsEvolving Concept
2012
Improving Organizational Climate for Quality and Quality of Care
Nembhard IM, Northrup V, Shaller D, Cleary PD. Improving Organizational Climate for Quality and Quality of Care. Medical Care 2012, 50: s74-s82. PMID: 23064280, PMCID: PMC5428889, DOI: 10.1097/mlr.0b013e31826b1087.Peer-Reviewed Original ResearchConceptsTimeliness of careDoctor-patient communicationClinical Systems ImprovementPatient-centered careQuality of careStaff helpfulnessRatings of doctorsComparison clinicsIntervention clinicsPre-post designQuality improvement collaborativesControl clinicsDoctors' ratingsQuality careClinicClinic employeesDoctor's officeCareEquivocal effectsImprovement collaborativesMonthsPoor qualityMixed effectsDoctorsStaff relationships
2010
Mortality among Patients with Acute Myocardial Infarction: The Influences of Patient‐Centered Care and Evidence‐Based Medicine
Meterko M, Wright S, Lin H, Lowy E, Cleary PD. Mortality among Patients with Acute Myocardial Infarction: The Influences of Patient‐Centered Care and Evidence‐Based Medicine. Health Services Research 2010, 45: 1188-1204. PMID: 20662947, PMCID: PMC2965500, DOI: 10.1111/j.1475-6773.2010.01138.x.Peer-Reviewed Original ResearchMeSH KeywordsAgedAttitude to HealthEvidence-Based MedicineFemaleHealth Care SurveysHospitals, VeteransHumansLength of StayMaleMarkov ChainsMonte Carlo MethodMultivariate AnalysisMyocardial InfarctionOutcome Assessment, Health CarePatient-Centered CarePeer Review, Health CareProportional Hazards ModelsQuality of Health CareSurveys and QuestionnairesSurvival RateUnited StatesConceptsAcute myocardial infarctionPatient-centered careMyocardial infarctionInitial acute myocardial infarctionPatient health-related behaviorsVeterans Affairs Medical CenterBetter patient-centered carePatients' sociodemographic characteristicsPatient's clinical conditionRecent prospective studiesInfluence of patientImportant clinical benefitsProportional hazards modelEvidence-based treatmentsHealth-related behaviorsEvidence-based medicinePatient-physician relationshipPicker questionnaireCardiac symptomsPatient characteristicsAMI patientsClinical benefitProspective studyAMI careClinical conditions
2009
Older People's Experiences of Patient-Centered Treatment for Chronic Pain: A Qualitative Study
Teh CF, Karp JF, Kleinman A, Reynolds C, Weiner DK, Cleary PD. Older People's Experiences of Patient-Centered Treatment for Chronic Pain: A Qualitative Study. Pain Medicine 2009, 10: 521-530. PMID: 19207235, PMCID: PMC2841780, DOI: 10.1111/j.1526-4637.2008.00556.x.Peer-Reviewed Original ResearchConceptsPatient-provider relationshipPatient-directed careChronic painOlder adultsTreatment decisionsUniversity-based pain clinicModel of carePatient-centered carePain clinicPain treatmentPatient activationCaucasian older adultsPatients' willingnessPainSpecific treatmentPatient involvementOlder people's experiencesQuality careHealth care environmentCareCare environmentAdultsTreatmentQualitative studyProviders
2008
Evaluating the use of a modified CAHPS® survey to support improvements in patient‐centred care: lessons from a quality improvement collaborative
Davies E, Shaller D, Edgman‐Levitan S, Safran DG, Oftedahl G, Sakowski J, Cleary PD. Evaluating the use of a modified CAHPS® survey to support improvements in patient‐centred care: lessons from a quality improvement collaborative. Health Expectations 2008, 11: 160-176. PMID: 18494960, PMCID: PMC5060434, DOI: 10.1111/j.1369-7625.2007.00483.x.Peer-Reviewed Original ResearchConceptsPatient experienceClinical Systems ImprovementSample of patientsPatient-centered careCAHPS surveyHealthcare providersSimple interventionMedical groupConsumer AssessmentSystem surveyProcess evaluationHealthcare systemHarvard Medical SchoolQuality improvementBaseline dataCareInterventionPowerful stimulusMeasurable improvementResource manualGroupSmall improvementEngaged leadershipSuccessful groupSubsequent changes
2005
Hearing the patient’s voice? Factors affecting the use of patient survey data in quality improvement
Davies E, Cleary P. Hearing the patient’s voice? Factors affecting the use of patient survey data in quality improvement. BMJ Quality & Safety 2005, 14: 428. PMID: 16326789, PMCID: PMC1744097, DOI: 10.1136/qshc.2004.012955.Peer-Reviewed Original ResearchConceptsPatient survey dataPatient-centered careQuality improvement capacitySenior health professionalsQuality improvement staffQuality improvement infrastructureClinical dataCentered careHealth professionalsMedical groupSenior physiciansSurvey dataEffective interventionsPatientsPatient interactionsPatient voiceCareImprovement infrastructureQuality improvementOrganisational barriersProfessional barriersConsequent risk
1993
Using patient reports to improve medical care
Cleary P, Edgman-Levitan S, Walker J, Gerteis M, Delbanco T. Using patient reports to improve medical care. Quality Management In Health Care 1993, 2: 31-38. PMID: 10131018, DOI: 10.1097/00019514-199302010-00007.Peer-Reviewed Original Research