2023
Factors Associated with the Digital Patient Experience of Virtual Care Across Specialties
Zachrison K, Yan Z, White B, Park L, Schwamm L. Factors Associated with the Digital Patient Experience of Virtual Care Across Specialties. Telemedicine Reports 2023, 4: 227-235. PMID: 37637376, PMCID: PMC10457601, DOI: 10.1089/tmr.2023.0032.Peer-Reviewed Original ResearchPatient experience scoresVirtual carePatient experiencePhysician levelExperience scoresHealth care systemVisit modalityAmbulatory visitsAdministrative databasesPerson careRetrospective analysisProvider characteristicsMost physiciansVisit volumePatientsPhysiciansVisit levelCare systemSufficient dataCareVisitsMedical specialtiesPerson modalityScoresModalities
2021
Rising to the challenges of the pandemic: Telehealth innovations in U.S. emergency departments
Uscher-Pines L, Sousa J, Mehrotra A, Schwamm L, Zachrison K. Rising to the challenges of the pandemic: Telehealth innovations in U.S. emergency departments. Journal Of The American Medical Informatics Association 2021, 28: 1910-1918. PMID: 34022045, PMCID: PMC8194856, DOI: 10.1093/jamia/ocab092.Peer-Reviewed Original ResearchConceptsEmergency departmentTelehealth programED leadersU.S. emergency departmentsCoronavirus disease 2019 (COVID-19) pandemicDisease 2019 pandemicPersonal protective equipmentTelehealth applicationsPostdischarge assessmentsAcute careVirus exposureVisit volumeOngoing COVID-19Telehealth implementationTele-triageMaximum variation samplingProtective equipmentTelehealth innovationCOVID-19Tele-consultationCOVID-19 pandemicImplementation supportCarePandemicLiterature review