2022
Addressing virtual care disparities for patients with limited English proficiency.
Tan-McGrory A, Schwamm L, Kirwan C, Betancourt J, Barreto E. Addressing virtual care disparities for patients with limited English proficiency. The American Journal Of Managed Care 2022, 28: 36-40. PMID: 35049259, DOI: 10.37765/ajmc.2022.88814.Peer-Reviewed Original ResearchConceptsVirtual platformPrivacy concernsSoftware interfacePrivacy regulationsVirtual visitsMultiple languagesThird partyPlatformPatient portalsUse of tabletsVirtual careVideoconferencing platformTechnologyInterpretersComputerAccessPhonesPortalScriptsLanguageHealth care organizationsPortal enrollmentInterfaceRolloutApplications
2021
Patient characteristics associated with the successful transition to virtual care: Lessons learned from the first million patients
Zachrison K, Yan Z, Sequist T, Licurse A, Tan-McGrory A, Erskine A, Schwamm L. Patient characteristics associated with the successful transition to virtual care: Lessons learned from the first million patients. Journal Of Telemedicine And Telecare 2021, 29: 621-631. PMID: 34120506, DOI: 10.1177/1357633x211015547.Peer-Reviewed Original ResearchConceptsVirtual participantsVirtual participationBehavioral health visitsVirtual carePatient characteristicsHealth visitsInternet accessElectronic health record dataVideoNon-Hispanic black raceLarge integrated health systemHealth record dataAmbulatory care patientsIntegrated health systemVisit frequencyUse of telehealthOutcomes of interestPatient portalsAmbulatory visitsCare patientsBlack raceVisit typeVulnerable patientsCOVID patientsLimited English proficiency