How Do Hospital Nurse Staffing Strategies Affect Patient Satisfaction?
Hockenberry J, Becker E. How Do Hospital Nurse Staffing Strategies Affect Patient Satisfaction? ILR Review 2016, 69: 890-910. DOI: 10.1177/0019793916642760.Peer-Reviewed Original ResearchOverall patient satisfactionPatient satisfactionContract nursesNurse staffing levelsPatient satisfaction dataHospital patient satisfactionNurse staffing mixNursing hoursVocational nursesNurse aidesNursesCalifornia hospitalsStaffing mixStaffing levelsHospitalHigher proportionSatisfaction dataLow levelsHoursHigh levelsPatientsSatisfactionLevelsAides