2024
Implementation and evaluation of an electronic consult program at a large academic health system
Arora A, Fekieta R, Spatz E, Roy B, Marco K, Sharifi M, Pashankar D, Khokhar B. Implementation and evaluation of an electronic consult program at a large academic health system. PLOS ONE 2024, 19: e0310122. PMID: 39264980, PMCID: PMC11392322, DOI: 10.1371/journal.pone.0310122.Peer-Reviewed Original ResearchMeSH KeywordsAcademic Medical CentersAdultHumansPrimary Health CareProgram EvaluationReferral and ConsultationRemote ConsultationSurveys and QuestionnairesConceptsAcademic health systemHealth systemEConsult programBenefits of eConsultEffective implementation strategiesPrimary careElectronic consultationSpecialist cliniciansSpecialty cliniciansEngaging leadershipHigh satisfactionImplementation strategiesCapture satisfactionIncrease accessConsultation programProcess outcomesEConsultsQuality assurance mechanismsSurgical specialtiesSpecialtyQuantitative dataMulti-method approachCliniciansSatisfactionProgram
2022
Trends in Utilization of Electronic Consultations Associated With Patient Payer and Language Among US Academic Medical Centers During the COVID-19 Pandemic
Arora A, Fekieta R, Nouri Z, Carder D, Colgan MM, Fuhlbrigge A, Jackson SL, Collins S, Gleason N, Chen J. Trends in Utilization of Electronic Consultations Associated With Patient Payer and Language Among US Academic Medical Centers During the COVID-19 Pandemic. JAMA Network Open 2022, 5: e2224628. PMID: 35904781, PMCID: PMC9338406, DOI: 10.1001/jamanetworkopen.2022.24628.Peer-Reviewed Original ResearchMeSH KeywordsAcademic Medical CentersAdultAgedCOVID-19HumansLanguageMedicarePandemicsRemote ConsultationRetrospective StudiesUnited StatesConceptsAcademic medical centerMedical CenterRetrospective cohort studyFace patient visitsAdult patientsCohort studyPrimary outcomeOutpatient visitsSpecialty referralsPatient visitsPayer typePerson careMAIN OUTCOMEAmerican CollegeClinical questionsSpecialist inputPatientsCommercial insuranceElectronic consultationPatient careEConsultationPrimary languageReferralStudy periodCertain clinical questions