2021
Spine Surgery HCAHPS Patient Satisfaction Survey Results Inversely Correlate with Survey Response Time
Kebaish KJ, Mercier MR, Duy PQ, Malpani R, Galivanche AR, Grauer JN. Spine Surgery HCAHPS Patient Satisfaction Survey Results Inversely Correlate with Survey Response Time. Spine 2021, 46: 1264-1270. PMID: 34435990, DOI: 10.1097/brs.0000000000003974.Peer-Reviewed Original ResearchConceptsHCAHPS surveySurgery patientsSpinal surgery patientsSpine surgery patientsPatient satisfaction surveyHospital Consumer AssessmentPatient satisfaction metricsAcademic medical centerMultivariate regression analysisLower scoresSurvey response timeAnesthesiologists classPatient demographicsPostoperative outcomesRetrospective reviewFunctional statusSpine surgeryBACKGROUND DATAMedical CenterPatient experienceDay 22Day 43Healthcare providersDay 0Reported satisfaction
2018
Evolution and Use of Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Surveys and Their Application for Spinal Surgery Patients
Malpani R, Hilibrand A, Grauer J. Evolution and Use of Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Surveys and Their Application for Spinal Surgery Patients. Contemporary Spine Surgery 2018, 19: 1-6. DOI: 10.1097/01.css.0000532432.98702.73.Peer-Reviewed Original Research