Beatrix Training: Managing Calendar and News Queues & Keywords

December 15, 2022

Information

An in depth look at accepting and rejecting news and calendar suggestions as well as using keywords to tailor listings for webpages using Beatrix, the redesigned platform for managing dynamic content that is published on the School of Medicine, School of Public Health, Yale Medicine, and other Yale websites.

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00:02Today, so I'm going to try to
00:05get through this quickly so we
00:08can get to questions at the end.
00:11The very first thing I want to note
00:13is you may have noticed that you
00:15received the first notifications e-mail
00:17from Beatrix you have in a while.
00:19About 2 minutes ago.
00:21We discovered a bug with the
00:23notifications the other day.
00:26We sort of patch it over so we
00:28could get notifications out to you,
00:30at least for today.
00:32So if you hadn't been actively logging
00:34in to check these queues every day,
00:36which I assume many people don't,
00:37especially if they're managing some
00:40smaller organizations that don't get so,
00:43so many news articles and
00:46events suggested every day.
00:48You might see a really big
00:50number of items to review.
00:51So I apologize that we weren't
00:53able to get these notifications
00:54out on a regular basis.
00:56We're going to try to get them out
00:58at least once more or a couple
01:01times more next week if we can.
01:04And then we should be able to solve
01:06all of the issues over the break and
01:07get back on a regular schedule when
01:10everybody's back in the new year.
01:12So I do apologize for that if you see
01:14something that's really wonky with
01:16what the counts or anything you saw.
01:18In the e-mail,
01:19just reach out to us and we'll
01:22try to sort it out.
01:25OK, so with that,
01:26I'm going to jump right into this. Umm.
01:31The suggested one goal of this system was to,
01:36because they were already so similar,
01:37really unify how we're managing
01:41suggested articles and suggested events.
01:44It's a lot of the same logic
01:46is being used in both places,
01:48but you will notice that right now,
01:50the suggested articles page
01:52that I'm looking at now,
01:55and the suggested events page.
01:58That I'm loading right here.
02:01Have some slightly different controls right
02:03now we are going to make that more similar.
02:07We were just trying to make sure that we
02:09have all the functionality that we need here.
02:11One notable thing that is missing
02:14is a lot of you.
02:18Are using keywords to make your
02:20news or events appear in specific
02:22places on your website.
02:24You're not necessarily just
02:26approving or rejecting each event
02:29you might be identifying.
02:31Specific articles,
02:32especially pretty popular on,
02:35but also you could do the
02:36same thing for events,
02:37be identifying specific news
02:39or events that you'd like to
02:41maybe feature on your homepage.
02:42And you don't necessarily want every
02:45single news article or event that's
02:47that you approve to necessarily appear
02:50front and center on the home page.
02:53Currently this is something we actually lost,
02:56but we're going to add it
02:58back and profile system.
03:00When I go to my suggested articles page and
03:03I were to open one of these suggestions,
03:06I would have a handy UI right here when I
03:11accepted to add a keyword and that's gone.
03:14So in the meantime it's a
03:16little bit more work.
03:17I need to go into the article and I can
03:20go into people and organizations use my.
03:22Tag right here. Um.
03:26And I could add my tags here.
03:29Of course this I picked a bad article.
03:30It's scheduled for publish
03:32so I can't edit it.
03:35That's a good read.
03:36There's a good reason for that.
03:37We don't want people to be able
03:38to edit things that have already
03:39been scheduled for published.
03:40You have to actually cancel the scheduled
03:44publish before you can edit again.
03:47Um, anyway, so I would have to click edit,
03:50go to my people and organizations
03:52section and then I could tag with my.
03:54I think there is probably, yeah.
03:56We have a private keyword called home.
03:58This is frequently used to.
03:59I think some departments
04:01use other things like.
04:03Just because they started
04:04doing them at different times.
04:06But if you are not featuring your
04:09homepage currently and you'd like to,
04:11using the private tag home is a
04:13perfectly good way to do that because
04:15it's very clear that that is going
04:16to make this go on your homepage.
04:18It depends how it was configured
04:20on the trading side.
04:22So like a lot of other things that.
04:26Integrate between Beatrix and the website.
04:28If you need some help or you have questions
04:30about starting to use this functionality,
04:32reach out to us.
04:34Why SM editor at yale.edu.
04:36We can configure this for you.
04:38Give you some basic instructions
04:40for managing this going forward.
04:43While I'm here, I will do a quick
04:48overview of the keywords themselves.
04:51There are some things in this people and
04:53organizations staff you're going to see
04:55before you actually see the lists of people,
04:57the lists of people and organizations,
05:00and those are the snoozeville
05:02visibility option,
05:03as well as these public and private tags.
05:05First off, news visibility.
05:08If I toggle right now this article is public,
05:12I am going to submit this article.
05:14I would like to share it to as
05:16many different organizations and
05:18websites as is appropriate and I
05:20want anyone to be able to put it.
05:23On their website if they'd like,
05:25so I'm going to keep it as public if
05:29instead maybe I'm uploading articles
05:31for relating to the annual report for
05:35my department or something like that,
05:37maybe it's not doesn't necessarily
05:39have to be super secret,
05:41but it's not something that I really
05:43want the normal person who's access
05:45accessing my the normal person
05:47from the public who's accessing my
05:49department of such and such home
05:51page to see these news articles.
05:53Or even to be able to retrieve them at all,
05:56we can use this private option
05:59and that will number one.
06:00That is not going to suggest this
06:03article to any other organization
06:05unless I explicitly do so myself,
06:07which I'll get to in a second.
06:09Um, but also,
06:10you'll notice that if I've already submitted
06:13this article and I'm going back later,
06:15or if I've already started tagging people,
06:17this is actually going to remove any tags.
06:20That you have currently.
06:22Because if I tag people,
06:24then it's that news article is
06:25going to appear on their profile.
06:28It's and the article is going to
06:29be suggested to the organizations
06:31they belong to.
06:32So we remove those tags if you
06:33indicate this article is private,
06:35because if it's private,
06:36we don't want it appearing on
06:38people's profiles or being suggested
06:40other people's news cues.
06:42So that's what this message is about,
06:44is just telling you, hey,
06:44you're going to lose some of your work or.
06:48Because we can't share this article.
06:50That's all this warning is.
06:51I'm going to say yes.
06:53You'll notice that there were some
06:56suggestions here before that are not missing.
06:58I probably should have scrolled
06:59down before I did that,
07:00but just trust me,
07:02it removed the suggestions
07:03that already existed,
07:05aside from the ones that I
07:06had explicitly said.
07:07And hey,
07:07I would like to add this to my abdominal
07:10imaging organization in the system,
07:13so it'll save that.
07:18OK, that's really it for news privacy.
07:22Public tags versus private tags.
07:25There's not a whole lot of
07:26difference between these two.
07:28They both can be used to filter
07:31lists of news or events to only
07:34those with some specific tag.
07:36The main difference is if I go,
07:40sorry, just scooch my windows
07:43around a little bit if I go to.
07:46The website and I go to search.
07:50Um, and I searched something that
07:52will return some events, for example.
07:56Um, I can then.
07:59From my events facets here I can add a.
08:05Keyword.
08:06I'm the only keywords that I will see.
08:08I could start typing some
08:10keyword that maybe I care about.
08:11The only keywords that are going to
08:14appear here are the public keywords.
08:17Case in point,
08:18we don't think we want things like home,
08:20which we're only really using as A
08:22tag to filter news for our home page.
08:24We don't really want that to appear
08:27here if somebody clicks more news.
08:30So actually,
08:31this is exactly what's going on in
08:33the Yale School of Public Health.
08:34They have a special keyword for
08:36their news that is limiting.
08:38They approve more news than necessarily
08:39what just appears on the home page,
08:41but they just want a subset of that
08:43news to appear on that home page.
08:45So what they're doing is tagging
08:47every article with A tag that's
08:48called it's a private tag called
08:50something like SPH featured,
08:52I think if I click more news.
08:56It will filter to that keyword.
09:00However, we won't really expose it at.
09:03We're not going to expose.
09:04So you see the field,
09:05the facet here for SPH feature,
09:08but that's not going to be exposed.
09:09And her list of keywords.
09:11Actually,
09:11it looks like we've got a little issue here.
09:14We need to make a public keyword private,
09:16probably, but we'll fix that.
09:20We want these to be keywords that are
09:23going to make sense to somebody who
09:25is trying to search by topic here.
09:27So things like home aren't
09:28really helpful for them.
09:30They're not really meaningful.
09:31For someone who's trying to find articles
09:34or events that are on a particular subject.
09:37So that's the reasoning for the breakdown
09:39between public and private tags.
09:41Functionally,
09:41they are the same aside from that one
09:44difference that the public tags will
09:47appear in these faceted searches on the web.
09:50Website.
09:52Umm,
09:53that's really it for public and private tags.
09:57You do need to contact us to add new tags.
10:01This is another situation where it
10:03used to be anyone could add A tag,
10:06but we had so many duplicates.
10:07There were things with typos
10:09and things like that in there.
10:11So we spent lots of time cleaning
10:12it up and then we locked it down.
10:14So you just need to make a request
10:16for us to add it.
10:17We'll make sure it's not some
10:18kind of duplicate,
10:19and then if not,
10:20we will likely just add it for you.
10:23I'm going to take a minute.
10:25Do we have any questions
10:26up until this point?
10:27I see a couple that already
10:29got answered in the chat.
10:31Any other questions from anyone else?
10:33I was just make sure I answered
10:35that question correctly and
10:36did not just tell a lie.
10:40OK, so if people are right now,
10:43events don't appear at all in profiles.
10:45So there's that only
10:46news appears in profiles.
10:50One of our wish list projects,
10:53that's not happening immediately
10:55but hopefully sometime next
10:56year is a redo of the profiles.
10:59The design is kind of limiting now,
11:03would be used to really long scrolling pages.
11:06It's not really necessary for us to break
11:09up everything into tabs like we do today.
11:11So we're going to look into.
11:13It's not going to be a drastic change,
11:15but we are going to sort of reconfigure and
11:17try to get a single page layout however.
11:20News articles will automatically go to
11:22profiles that does not require approval
11:23on the part of the faculty or staff person
11:26who you tag how but the important but is.
11:33When you user,
11:34we will soon be adding a another element
11:37to this dashboard that is called what's
11:40new and it's going to highlight things
11:43like events you've been tagged in,
11:46news you've been tagged in,
11:48and the faculty and staff do
11:50have the ability to go into their
11:53profile and go to this news page.
11:56They can remove themselves
11:57from news if they like here.
11:59All the same thing with events.
12:01They can go to their events page within
12:03their profile and remove any events that
12:06maybe they were incorrectly tagged in.
12:09So they do have control over this.
12:11They're not.
12:11We're not asking that.
12:12They actively approve it.
12:15The concern just was that they might not
12:18approve it so quickly and we want to
12:21make sure that this news it gets distributed.
12:24So yes, there's that they are
12:25going to get a notification.
12:27We're not asking for their
12:28approval at this time.
12:29We haven't had many issues yet.
12:31The issues are few and far between and
12:33it's usually an easy solution because they
12:35do have the ability to remove it themselves.
12:38You all have the ability to in addition,
12:40well,
12:40I mean if you have access to their profile
12:43or to the news article or event in question.
12:46You have the ability to go
12:47multiple different ways.
12:48You can go to their profile
12:49or remove the tag here.
12:50You could go to the news article or
12:53event directly and remove the tag there.
12:55So it's very easy to fix if
12:56we do encounter a problem.
12:57We're not asking for approvals at this time.
13:00Umm.
13:03OK, that's that.
13:04I got a little distracted by keywords
13:06when I was going through the news,
13:09so let me get back to that.
13:12Uh, sorry.
13:12I went on a little keyword tangent there,
13:15so let me get back to.
13:17My suggested news list and you'll see
13:20all these silly titles that the QA folks
13:24have been using for their test events.
13:27We do have this multi same multi
13:29select function we've added elsewhere,
13:30so if I'd like to, oh, I'm glad I did that.
13:34Importantly,
13:35the multi select feature is only
13:37going to work if you filtered
13:39to a single organization.
13:41Um.
13:43This is because it's just really
13:45confusing to think about.
13:50Approving a single event.
13:53Well, sorry, not a single event,
13:55but multiple events to multiple
13:57calendars or organizations that
13:59you have access to at once.
14:01We just think it would be very
14:03easy to make mistakes that way.
14:04It actually wasn't totally clear
14:05in the UI that this is what was
14:08happening at first when we launched
14:09and we had some issues with news
14:11appearing in places where we weren't.
14:13People who were approving it weren't
14:14necessarily expecting it to.
14:15They didn't even know they were
14:17approving the news for multiple
14:18organizations when they were doing so.
14:20So we quickly released a hot fix for that.
14:24That's the reason for this updated UI.
14:26If I try to start selecting multiple
14:28items in this list when I am looking at
14:31suggestions for multiple organizations,
14:33I'm going to get this error that hey,
14:34you can't actually.
14:36Act on multiple articles or events.
14:38If I'm in calendar,
14:40you can't act on multiple articles at
14:43once until I filter to a single org.
14:45OK, so. If I filter to a single org.
14:50I don't want to use my abdominal,
14:52it's not here.
14:54So if I filter to my AIDS care profile,
14:57that's not the best option.
14:58I want something that has multiple.
15:01OK, so I filter to a single org now.
15:05Now when I start selecting multiple items,
15:07you can see that I can approve
15:09everything I've checked off,
15:10or reject everything I've checked
15:11off all at once.
15:12So it might be a little easier
15:15for you rather than.
15:16Just to click everything
15:17you know you want to accept,
15:18easily get those out of the way,
15:20and then you could take a more careful
15:22look at whatever's left and see decide
15:24if you have to accept or reject those.
15:26Um,
15:26you can also filter by submitters.
15:29We don't have all of the filters
15:32I'd like to have here yet.
15:33We're going to work on that.
15:35We really should have a filter for
15:37this type so that you can filter
15:40internal versus external news.
15:41Um, same thing with events.
15:44We do have some limited filters On
15:47this date filter is really handy.
15:49So if you only want to look at a chunk
15:52if you have a ton of events in here.
15:54And you only want to focus on things
15:56that are coming in the next week.
15:58I could say, OK,
16:00that's happening from 12:15 to 12:22,
16:02apply that and it's, you know,
16:05this page didn't change all that much
16:06because there's so many items in this queue.
16:08I probably should have filtered
16:09to an org first, but.
16:12This should be filtering to.
16:16I don't know what's going on with this one.
16:17That's weird.
16:20Oh,
16:21it's an all day event that's happening
16:24every day for the past four months.
16:25So it does fit this filter that I put in.
16:29It should be only filtering to
16:31events that occur on the dates
16:33that I've entered here.
16:34Umm.
16:37Any questions about filtering
16:39approving news here?
16:44I'll just demonstrate this because
16:46the the UI is a little bit different.
16:48Like I said, we're going to try to.
16:50Make this a little more similar because
16:51it's a little odd right now because
16:53news and events are so similar,
16:54but we're presenting it two different ways
16:57once I filter by an organization here.
17:02I should get the ability.
17:07It's not here. OK, well,
17:09Multiselect is one option that we don't have
17:11in events yet that's going to be added soon.
17:13That's going to be part of the
17:16unification of these two UI, so.
17:20If there's some data point that's not
17:22on here that you think could be helpful,
17:25please let us know.
17:26We are limited by real estate,
17:28of course, but.
17:32If there's something, maybe there's
17:34something more critical than status.
17:35I'm obviously not going to want
17:37to approve canceled events,
17:38but maybe there's something more critical
17:39than status would be helpful to see here.
17:42Just let us know because we will be
17:45tweaking these lists a bit. Umm.
17:50I think that's if if people
17:53have specific questions,
17:54now would be a good time to ask.
17:57As far as keywords and approving
18:00or rejecting news goes,
18:02that's really all there is to it.
18:05We're trying to make your lives easier
18:07by making quick links to the stuff from
18:10this dashboard needs review section
18:11as well as the notification emails.
18:13When they're functioning
18:14properly and you receive them.
18:16Those will also give you a QikLink
18:19to approve or your news and events.
18:23But yeah, if you have questions,
18:24I'd love to start trying to address those.
18:29Mark will a campus group event
18:31ever appear? And suggested events.
18:37Only if you have set up well.
18:44Probably not. It would only
18:46appear if somebody who did not
18:48have access to the calendar.
18:50Found that event.
18:53So this is a little weird.
18:54I'd have to go to all events. Umm.
19:00So I believe this is imported
19:02from campus groups, yes, so.
19:04Usually what would happen is you as
19:06the admin of your calendar would
19:08probably be the one who's looking for
19:10these events to add to your calendar,
19:13the only way they'd show
19:15up in suggested events.
19:16Would be if somebody else who did not have
19:19access to approved to your calendar said,
19:22looked at this event and said oh maybe.
19:26Internal medicine is interested in
19:27putting this on their calendar,
19:29and they could suggest it, but it would be.
19:30I don't know why somebody would
19:32be doing this if they would.
19:33Probably if they're looking for events that
19:35they want to suggest internal medicine,
19:37it's very likely that they
19:39have this access already,
19:41so when they hit suggest it would
19:42just automatically be approved.
19:44So it's possible,
19:45but very unlikely that somebody is going
19:47to decide to suggest a campus groups
19:49event unprompted to your calendar.
19:53We can set up a subscription so that if
19:56there is some calendar in campus group,
19:58some group in campus groups with events
20:00that you know you're interested in,
20:02we can set it up so that there's
20:05an automatic pull of those campus
20:07groups events into your calendar,
20:10but I believe those don't get.
20:12I honestly would have to go back and check.
20:14I believe those just automatically
20:15get added to the calendar.
20:17I don't think they go on the approval queue.
20:20But don't quote me on that because
20:22I needed to double check. Umm.
20:26Any other questions about campus groups?
20:28We do have this integration
20:29with campus groups.
20:30I should have mentioned
20:31that a little bit earlier.
20:33If there is some student
20:35calendar being managed,
20:36managed on campus groups that has lots
20:38of events that are relevant to you,
20:40you probably want to check
20:42out those events here.
20:44You can also, like I said,
20:47set up that subscription.
20:48We can configure that for you
20:50so that events from a particular
20:52group will automatically be added.
20:54Just contact us if that's
20:55something that might be helpful.
20:56For you.
20:59Um, other events on campus groups or
21:02anything else calendar approval related?
21:11I see Shari's asking.
21:15About how new stories are
21:17appearing if others don't have.
21:21Yeah. No, that's fine.
21:22We could move over to news.
21:23Can you just elaborate a little bit, Sherry?
21:28Like how how news stories are appearing.
21:30So generally the suggested articles you see,
21:34the primary way those are going
21:36to end up there is if somebody
21:38writes an article and they tag a
21:41person who is a member of your org.
21:43That's the usual way to do
21:44it because it's automatic.
21:45People are pretty good about tagging
21:48the staff who are in their article.
21:53There it is also possible for
21:55people to explicitly suggest.
21:57A article or an event to another
22:01organization, I don't know.
22:03It's it's there as an option.
22:05I honestly don't know how often that
22:08happens that somebody is writing up
22:10a news article and they think, oh,
22:11this might be handy to have on such
22:13and such website that I don't manage.
22:15They can do it. It's an option that's there.
22:17That is a way that's articles and events
22:21could end up in your approval queues.
22:24But yeah,
22:25the primary way is from the
22:27people tags and the membership
22:29of those people that are tagged.
22:34Got it. And that my question was
22:37more how actual news stories are
22:40appearing now on our news feed.
22:43But I I don't wanna, I didn't wanna
22:45take this time if if other folks
22:47had more specific questions to to
22:49what you're going over right now.
22:52Well, once you know it's,
22:55I think we should just jump around
22:57and answer whatever questions people
22:58have because it's all pretty similar.
23:02It's possible I didn't notice this before,
23:05but I. I posted a story.
23:10This morning and there seems to be a
23:13new extra space column on the right
23:15of both the homepage of my news
23:18feed and within that article itself.
23:21Is that. Is that new?
23:23Is that a glitch?
23:24Is that can that be changed?
23:27So we decided to reverse these columns.
23:29This actually has nothing
23:30to do with the matrix,
23:31but I think it's relevant to everybody here,
23:33so I might as well go over it basically.
23:37We had our columns set up on this
23:40website so that I'm just trying
23:42to think of a good example here.
23:44Um, these columns were configured and
23:46of course I pick a one column page.
23:51Hmm. OK, here's a good example.
23:54So and before we release the
23:57navigation update a couple months ago,
24:00we used to have side navigation that
24:02appeared right here, right where
24:04people's eyes first go on the page.
24:06And that made sense because you might want
24:09to see the other similar pages here before
24:13you actually start reading the content.
24:16Maybe there's some other more relevant page
24:18that you could land on if you came from
24:21Google or a search or something like that.
24:23However,
24:23now that we don't have side navigation,
24:26particularly with a page like this,
24:28it just looked really,
24:30really odd to have this CTA,
24:33which is sort of auxiliary content.
24:35It's secondary to the main point of the page,
24:37which is to talk about this
24:40visiting elective program.
24:42People are coming to this page to read
24:44about the visiting elective program,
24:45and the very first thing they would see,
24:47because this side,
24:48the smaller side column appeared on
24:50the left instead of the right, is.
24:52This elective sub internship listing link.
24:55It was just kind of awkward
24:57because the way people read web
24:59pages is kind of like in an F.
25:01They start at the top, go left to right,
25:04at least English speakers and other
25:06people who read languages left to right.
25:08They start at the top of the page,
25:09go left to right,
25:11all the way down.
25:12Um,
25:12so this just makes a lot more sense for
25:14conveying the most important information
25:16that's on this page to the user.
25:19That's why we flip these columns.
25:22Is this creating some kind of
25:23problem on the urology page?
25:24I mean, to be honest,
25:25I have obviously not having the
25:27chance to look at every page yet,
25:29so there might be some weird unintended.
25:32Consequences here.
25:33No I it just one. I I didn't.
25:38I didn't notice exactly what was different,
25:41but something was clearly different.
25:42Although when I go into an actual news story,
25:46the one I just posted this morning,
25:48which is that pet imaging one. Yes.
25:50Now there's just this like column to
25:53the right with nothing in it is can.
25:56So that column to the right with
25:58nothing in it used to be on the left,
26:00OK? And there was always that space.
26:02It was always there and now
26:03it's just to the right.
26:04And honestly, the reason why we
26:06keep this here is because if you
26:08have a long paragraph like this,
26:09if we're to stretch.
26:10If it were to stretch the
26:12entire width of the page,
26:13it gets kind of hard to read if
26:15you have to move all the way over
26:17and then your eyes have to go all
26:18the way back to the beginning.
26:19So we're very intentionally if we
26:21have long form content on a page,
26:23we want that buffer there with
26:24that extra side column,
26:26even if it's empty,
26:26because it makes the page much more readable.
26:31Got it. Uh. On the main.
26:37Can you just go to my main news page?
26:44And there's a bug that we're working
26:45to fix in case anybody notices this
26:48icon is not switching properly.
26:49It's really confusing,
26:50but hopefully we'll have a
26:52fix in the next hour or two.
26:56Good news uh, but things seem
26:58to be posting much quicker now.
27:00I made a couple of quick tweaks
27:03after posting that news story
27:05and it was almost immediate. So
27:07OK, so we have been struggling with
27:10these issues of updates you make and
27:12Beatrix not reflecting right away on
27:15the website we just made a change on.
27:18Once. That Tuesday or Wednesday,
27:20I can't remember. Honestly,
27:22that should mollify this issue somewhat.
27:25It's definitely not solved.
27:28If everything's working properly,
27:29any edit you make can be a tricks.
27:32Should be reflected on the
27:34site within 6 minutes. Umm.
27:37Were thought there's still some
27:39bugs that were working out.
27:40So if you are not seeing your update
27:43for like 10-15 minutes or longer,
27:44do you make a ticket with us?
27:46Let us know. Just give us a link to.
27:50The relevant screening Beatrix or the item,
27:54the page that's not updating at
27:56both would actually be great.
27:59And we can look into it and
28:00make sure that gets addressed.
28:02This is the top issue we're trying
28:04to solve right now because it's
28:05really frustrating when you make
28:07updates and Beatrix and you're not
28:08sure if you did something wrong or
28:10it's just taking a while to update.
28:11So we are aware of those issues.
28:14Unfortunately, it's not a simple fix.
28:16It's lots of smaller issues
28:17that we're having.
28:18Well,
28:18some bigger and some smaller
28:20issues that are all contributing.
28:23We are making progress.
28:23It's going to take a little more time to fix.
28:26I'm really hoping by the 1st week.
28:29Of 2023 we have,
28:30we're in a much better place and
28:32we can actually work to start
28:34shortening that six minute window.
28:36So it's more immediate.
28:38Yeah, but as Aaron said, much faster.
28:40At least today I I just saw
28:43Amanda's question and there was.
28:45I tried posting this news story
28:48last night and it it was Zach
28:51and I were going back and forth.
28:53It was like a conundrum.
28:54All these weird errors and
28:56but but it was fine today.
28:59Amanda is very observant
29:00because she is exactly right.
29:02We had a sync that was happy.
29:04Happening at 4:30 Umm.
29:05There's actually the campus group
29:07sync that was causing issue.
29:09The problem was we were syncing
29:11with them at I think 9:30,
29:13noon and 4:30 and the problem
29:16is that sync created all these.
29:23Necessitated lots of forced updates to
29:25the site and just like totally backed
29:27up the queue of sending out those,
29:29force those updates to
29:32the website from Beatrix.
29:34So we've disabled those syncs.
29:37They're not happening at those times anymore,
29:39so hopefully you don't see that
29:414:30 problem any longer.
29:43Instead, the sink is just happening
29:45once a day in the middle of the night
29:47when hopefully nobody's editing it.
29:49I think it's 2:30 AM,
29:50hopefully nobody's online submitting.
29:53These articles then.
29:55But yeah, so you shouldn't see those really
29:58long delays any longer late afternoon,
30:02around midday and in the morning.
30:05There are still some remaining issues though,
30:07so I can't say it's totally solved,
30:09but that was a big problem that
30:10is now should be solved.
30:15Thanks so much. That's all I had.
30:16Thanks for everyone's, uh,
30:18obliging this one-on-one in a meeting.
30:21No, no, no, no. This is helpful
30:22for everybody. I think so,
30:24but thanks for bringing that up.
30:26And and Zach just, uh,
30:28nicked my last e-mail.
30:29Mark just answered it.
30:31So we're all set.
30:32OK. Thanks. You're welcome, Zach.
30:36Thanks, mark. Any other questions?
30:43I'm happy to. I mean, we have plenty of time,
30:45so I'm happy to talk about questions about
30:48approving news or events. And keywords.
30:50Or about the updates that went out today,
30:52the biggest change was that column flip.
31:00If not, I'm happy to give everybody
31:011/2 hour back with their time.
31:03I'm sure everybody could use it.
31:05Um, so one last call for questions.
31:09I just have a comment to say that
31:11I think it's all coming together.
31:13So I still may have more questions,
31:15but but this has been really helpful.
31:17So I think this one in particular
31:19and kind of bringing all the things
31:22together and I'm sure there'll be
31:23more questions as things go forward.
31:24But just thank you again to all of you
31:26for all of your work on this continually.
31:28I've I've noticed some of the tweaks and
31:30changes and it's and it's really great.
31:32So thank
31:33you and happy holidays.
31:34Thank you for all your feedback.
31:35It really is helpful for what
31:37we're trying to tweak these things
31:38and get things to work right.
31:39So we really appreciate
31:40any feedback you have.
31:42I try not to be a pest, but I'm.
31:44I'm always glad I don't worry about that.
31:46Don't let that be a barrier.
31:49Thank you. Alright.
31:51If there's nothing else,
31:52thank everybody so much.
31:54If you have additional questions later on,
31:56please let us know at wise.
31:57I'm the editor at yale.edu.
31:59And thanks so much for joining.
32:01Thank you.