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Service Fees

Rates as of 7/1/2023

We will not accept responsibility for ANY samples that fail due to inadequate concentration or quality. ALL CLAIMS, REGARDLESS OF THEIR NATURE, MUST BE BROUGHT TO OUR ATTENTION WITHIN 30 DAYS OF RESULTS DISSEMINATION. The user will only be billed for the work performed. In the event that the sample was found to be the source of processing failure, the user shall bear the resulting cost associated with the troubleshooting. We assume that samples submitted to us have met our posted criteria. Additionally, it is the responsibility of the user to keep track of and use their microarrays and reagents prior to the manufacturers’ expiration date. We will not accept responsibility for array and reagent expiration related failures.

You can find our service fees below: