Skip to Main Content

Latest General Medicine News

Implementing eConsult Program Strategies Highlighted in PLOS One

Electronic consults, or “eConsults,” are exchanges between providers in the electronic medical record that allow referring clinicians, often in primary care, to obtain timely specialist input without the need for a separate face-to-face visit. This solution has shown promise in reducing wait times and unnecessary referrals and aligns with the incentivization of health systems by government and commercial payors to improve access and quality of care while reducing cost. Yale’s population health team implemented and evaluated a large-scale eConsult program, and authored a September 2024 publication in PLOS One detailing the process. Using a multi-method approach, the researchers collected qualitative and quantitative data to assess operational outcomes on the implementation of the program and provider satisfaction among referring and specialist providers.

Read more
Get RSS Feed