Past Events & Recordings
2022 Symposium: Demystifying Clinical Appropriateness in Virtual Care and What’s Ahead for Pay Parity
|1-1:05pm||Welcome Symposium Overview||Lee Schwamm|
|1:05-1:50-pm||Panel 1: Completing the Puzzle: Where Does Virtual Care Fit in Patient Experience?||Lee Schwamm|
|1:50-2:35pm||Panel 2: Achieving Digital Health Equity: Is it a "One-Size-Fits-All" Approach or Personalized Patient Experience?||Elizabeth Krupinski|
|2:35-3:20pm||Panel 3: Virtual Care and Mental Health: Dismantling Silos to Strengthen Delivery of Care||John Scott|
|3:30-4:15pm||Panel 4: Payer, Provider, Patient, and Professional Society: A Crash Course on Clinical Appropriateness||Judd Hollander|
|4:15-5:00pm||Panel 5: Payment and Coverage Parity for Virtual Care and In-Person Care: How Do We Get There?||Bart Demaerschalk|
|5:00pm||Closing Remarks/Thank You||Lee Schwamm|
2022 Symposium Recordings
Panelists: Lee H. Schwamm, MD (moderator); Sara Vaezy, MHA, MPH; Alexandra Morehouse, MBA
Achieving Digital Health Equity: Is it a "One-Size-Fits-All' Approach or Personalized Patient Experience?
Panelists: Elizabeth Krupinski, PhD, FSPIE, FSIIM, FATA, FAIMBE (moderator); Priya Bathija, JD, MHSA; Jorge Rodriguez, MD; Tara Sklar, JD, MPH
2021 Symposium Virtual Symposium on Quality Frameworks for Virtual Care
About the Event
The Mass General Hospital Center for Telehealth and Mass General Brigham’s Virtual Care Program are committed to hosting annual virtual symposiums on key topics related to virtual care and remain committed to bringing together subject matter experiences from around the country across organizations.
Given the significant advancement of virtual care in the last year and half, this year’s symposium will focus on quality frameworks and how they have evolved, collaboratively across organizations. In this symposium, we will discuss best practices to measure the quality of virtual care, impact on patient access and experience, how to address structural inequities in virtual care and how to measure access to care, and more!
The format of the symposium will include 4 to 5 panels, which will incorporate both presentations and interactive discussion with a moderator and 3 to 4 participants per session.
|1:00-1:15 PM EDT||Introductory remarks by Lee H. Schwamm, MD|
|1:15-2:15 PM EDT||Panel 1: General Principles of Quality Measurement for Virtual Care Panelists: Daniel Albert, MD, Susan Edgman-Levitan, PA, Emily Hayden, MD, Judd Hollander, MD|
|2:15-3:30 PM EDT||Panel 2: Developing a Framework for Virtual Care Quality Panelists: Zarrina Bobokalonova, RN, Jordan Coffey, Bart Demaerschalk, MD, Jason Goldwater, Kristin Rising, MD|
|3:30-3:45 PM EDT||Break|
|3:45-4:45 PM EDT||Panel 3: Applying Quality Framework to Ambulatory Virtual Visit Use Cases Panelists: Albert Chan, MD, Christine Peoples, MD, John Scott, MD|
|4:45-5:45 PM EDT||Panel 4: Applying Quality Framework to Asynchronous Use Cases Panelists: Marcy Bolster, MD, Laura Christopherson, Elizabeth Krupinski, MD|
|5:45 PM EDT||Closing remarks by Lee H. Schwamm, MD|
2021 Symposium Recordings
Speaker: Lee H. Schwamm, MD
Panelists: Judd Hollander, MD (moderator), Daniel Albert, MD, Susan Edgman-Levitan, PA, Emily Hayden, MD
Panelists: Bart Demaerschalk, MD (moderator), Zarrina Bobokalonova, RN, Jordan Coffey, Jason Goldwater, Kristin Rising, MD
Closing remarks by Lee H. Schwamm, MD
2020 Symposium Crossing the Virtual Chasm: Rethinking Curriculum, Competency and Culture in the Virtual Care Era
About the Event
Telehealth has revolutionized healthcare as COVID-19 has swept through the world. Though its benefits are undeniable, it brings unique challenges and barriers as healthcare professionals, supervisors, and learners have had to navigate their way through education in a virtual environment.
In this symposium, we addressed the challenges, workflows, strategies, and best practices in telehealth-enabled education through lively discussion among experts from around the country on how academic medical centers and professional organizations across the country are navigating the challenges to the traditional approach of medical education in a virtual world.
|12:00-12:20 PM EST||Welcome and Introductions by Lee H. Schwamm, MD|
|12:25-1:20 PM EST||Panel 1: Strengthening Your Core: Defining Competencies for Telehealth Education|
|1:25-2:20 PM EST||Panel 2: Rethinking Assessment: When Virtual Care is the Vehicle and the Environment of Practice|
|2:20-2:30 PM EST||Break|
|2:30-3:20 PM EST||Panel 3: Survival of the Fittest: Adapting Teaching and Learning in a Virtual Care Environment|
|3:25-4:15 PM EST||Panel 4: Play like a Pro: Best Practices for Virtual Care Education|
|4:20-5:00 PM EST||Panel 5: Keeping the Patient in the Center: The Impact of Virtual Care on Patient Experience|
|5:00 PM EST||Closing remarks by Lee H. Schwamm, MD|